Amelia's Zoom #: (773) 743-4337 Thanks, Mark Warner
On
Tue, 2 Dec at 2:54 AM
, TimThomas <tthomas@homecareassistance.com> wrote:
First and Last Name
Tim Thomas
Job Title
RD
Your/Hiring Manager Work Email Address
chris.gerard@thekey.com
Work Location
Montreal
Team Member's First and Last Name
Amelia Howard
Job Title
Regional Manager Illinois / Wisconsin
Start Date
2025-12-01
Work Location
Office/Hybrid
Will this employee be in a Home Care Liaison or HCL Role?
No
Address 1
5 N. Oakley, Chicago, IL 60612 United States of America
Address 2
City
Chicago
State
Illinois
Zip Code
60612
What office will the team member be located at?
Chicago
What is the office address?
Park Ridge
List the available workstation(s) in the office. It is helpful to list the name of the previous team member who occupied the workstation.
Unknown
Laptop
Issue a new laptop
If reassigning a laptop, provide the name of the previous user.
Computer Monitor
Issue a new monitor
If reassigning a monitor, provide the name of the previous user.
Please Notate Additional Special Requirements For The User's Role & Business Reason (example: additional RAM, higher processor, etc.)
Provide a high end machine please
Create an E-Fax account?
No
What E-Fax numbers will the team member need access to? (XXX-XXX-XXXX)
none
Create an Zoom account and phone number?
Yes
Provide the office location name and the Zoom department they will be supporting. We will also need to know the preferred area code for the user? If none, type N/A
Chicago and Milwaukee
Does this user need to be linked to an office phone tree system? If yes, provide the phone tree options. examples: new client, existing client, caregivers/recruitment, oncall, all others. If none, type N/A
Unknown at this time
What email distribution list(s) does this team member need to be added to?
Company-all, chicago and milwaukee intake, general manager list
Check all that apply
ClearCare,FreshDesk Agent (only for employees working in the ticketing system),iCIMs
If ClearCare access is needed, please provide the URL
chicago and milwaukee
If ClearCare access is needed, please confirm the specific locations within the ClearCare URL the employee will need access to. If they need access to all locations, please type in all as your answer.
chicago and milwaukee
If FreshDesk access is needed, please provide the exact queue(s) that the agent needs access to.
What else can the IT Support Team assist with this new team member's equipment and system set-up?
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