Good Morning,
As per Brian, the client should be billed for the full 24 hours on October
20 and not billed for the 12 hour training shift on October 21.
I have called the October 31 caregiver, Kelley, to confirm her mileage and
was only able to leave a voicemail. I will try again in an hour if I don't
hear back from her.
*Thank you;Shyanne Hansen *
*Staffing Manager*
of Calgary, Alberta & Winnipeg, Manitoba
*________________________*
*Calgary Office: *
*825-801-5550**Winnipeg Office: **204-489-6000*
[image: TheKey] <https://www.thekey.com/>
On Wed, Nov 9, 2022 at 7:27 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Brian & Shyanne,
>
> Could you please review Lindsey's email below and check the schedules. I
> need this resolved asap please.
>
> Let me know
> Tim
>
> ---------- Forwarded message ---------
> From: Lindsey Fancy <lfancy@thekey.com>
> Date: Tue, Nov 8, 2022 at 7:21 PM
> Subject: Mortimer
> To: Timothy Thomas <tt@thekey.com>
>
>
> Hi Tim,
> There is an issue with client Mortimer for the Oct 16-31 billing. There
> are two training shifts for a live-in client, on the 20th and the 21st. One
> is marked as billable and the other not. I want to confirm that this is
> correct and that they are not but unbillable. Also, there are two charges
> on Oct 31 for the same number of kilometers. I would think this is an error
> but want to confirm. Can you please double check so I can invoice?
>
> Thanks
>
> Lindsey
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>