RE: Montreal Tax Issue - Suspension

Hello Germaine/Laszlo,

 

Wire payment has been released. Please see banking confirmation below.

 



 

Thanks,

 

 

An Ly

Accounts Payable Manager

 <https://brand.thekey.com/esg/lcastaneda@thekey.com> an.ly@thekey.com

TheKey.com

 



 

 

 

From: Germaine Daniels <germaine.daniels@thekey.com> 
Sent: Thursday, June 26, 2025 11:05 AM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com>
Cc: Timothy Thomas <tt@thekey.com>; an.ly@thekey.com; Michael Jichetti <michael.jichetti@thekey.com>; Seth Poindexter <seth.poindexter@thekey.com>; Geraldine Terlecki <geraldine.nath@thekey.com>; TAX <tax@thekey.com>; Melissa Reyes <melissa.reyes@thekey.com>; Natalie Cahoone <natalie.cahoone@thekey.com>; Irin Eva <irin.eva@thekey.com>
Subject: Re: Montreal Tax Issue - Suspension

 

Awesome, thank you so much!

 

 

On Thu, Jun 26, 2025 at 2:02 PM Laszlo Kovacs <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> > wrote:

Yep- No problem. We will get a wire out the door today. 

 

From: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > 
Sent: Thursday, June 26, 2025 1:01 PM
To: Germaine Daniels <germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> >
Cc: Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> >; seth.poindexter@thekey.com <mailto:seth.poindexter@thekey.com> ; Geraldine Terlecki <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> >; TAX <tax@thekey.com <mailto:tax@thekey.com> >; Melissa Reyes <melissa.reyes@thekey.com <mailto:melissa.reyes@thekey.com> >; Natalie Cahoone <natalie.cahoone@thekey.com <mailto:natalie.cahoone@thekey.com> >; Irin Eva <irin.eva@thekey.com <mailto:irin.eva@thekey.com> >; Laszlo Kovacs <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> >
Subject: Re: Montreal Tax Issue - Suspension

 

I don't have the funds available in a Canadian bank in order to remit online. If we can get a wire receipt that would be sufficient.

 

On Thu, Jun 26, 2025 at 1:24 PM Germaine Daniels <germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> > wrote:

Michael,

 

No worries! @ Laszlo, can someone on your team expedite this payment? 



Germaine DanielsPayroll Director 
germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> 
Phone: 562-380-3662
TheKey.com

 

 

On Thu, Jun 26, 2025 at 1:20 PM Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > wrote:

Hi

 

Unfortunately, I am not sure where this one was sent. 

 

 

On Thu, Jun 26, 2025 at 12:56 PM Germaine Daniels <germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> > wrote:

Hi Michael,

Thank you for sending over the attached documents.

Do we know where these invoices are typically sent? This is the first time our payroll department is seeing them.

@Tim, are you able to remit this payment online? We will also open a case with Ceridian regarding this, as it appears to be due to a rate increase from exceeding a certain amount.

 

Germaine DanielsPayroll Director 
germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> 
Phone: 562-380-3662
TheKey.com

 

 

On Thu, Jun 26, 2025 at 12:19 PM Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > wrote:

Hi

 

Please see attached. Thank you 

 

On Thu, Jun 26, 2025 at 12:16 PM Germaine Daniels <germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> > wrote:

Hi Team,

Thank you for including me in this discussion.

I need some clarification regarding the outstanding payroll taxes you mentioned. Could you please provide an invoice for these? It sounds like this is an urgent matter that requires immediate payment, with research to follow afterward.

Tim, are you able to remit this payment directly, or does it need to go through Coupa? If it's through Coupa, please note that we have likely passed the same-day payment deadline, so it might not be possible to make the payment today.

Germaine DanielsPayroll Director 
germaine.daniels@thekey.com <mailto:germaine.daniels@thekey.com> 
Phone: 562-380-3662
TheKey.com

 

 

On Thu, Jun 26, 2025 at 11:03 AM <seth.poindexter@thekey.com <mailto:seth.poindexter@thekey.com> > wrote:

Hi.

After discussion with the Quebec tax agent, the attached is the only item left. An assessment(payroll) from 2023. To resolve the current permitting issue, this must be paid today. Please let me know how to proceed.

 

Thanks

 

Seth Poindexter

Staff Accountant Tax | TheKey 

Mobile: 619.379.9919

 

 <http://www.thekey.com/> 

 

From: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > 
Sent: Thursday, June 26, 2025 6:05 AM
To: Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> >
Cc: seth.poindexter@thekey.com <mailto:seth.poindexter@thekey.com> ; Geraldine Terlecki <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> >; TAX <tax@thekey.com <mailto:tax@thekey.com> >; Melissa Reyes <melissa.reyes@thekey.com <mailto:melissa.reyes@thekey.com> >; Natalie Cahoone <natalie.cahoone@thekey.com <mailto:natalie.cahoone@thekey.com> >
Subject: Re: Montreal Tax Issue - Suspension

 

Good morning, 

 

I was able to connect with Revenue Quebec yesterday afternoon and in order to receive our Attestation of Revenue, we need to produce proof of payment for our March and May (GST+QST) balance.

 

March: $47,140.33

May: $48,552.16

 

We also have a balance owing for 2023 of $7,842.43 (with interest). 

 

If we can provide proof of payment for these balances, by the end of the day, we can prevent the loss of our Agency Permit. 

 

Thank you

Tim

 

On Wed, Jun 25, 2025 at 1:18 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

It was a rep from the agency permit office. So they wouldn’t be able to resolve this issue. 

 

I’m available to call revenue Quebec anytime before 2:15pm ET today.

 

On Wed, Jun 25, 2025 at 1:17 PM Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > wrote:

My apologies, I thought you mentioned you received a phone call today from someone with Quebec. Also you are the only one who is authorized to speak on the account. Seth and I will be available to join on the call.  

 

On Wed, Jun 25, 2025 at 1:14 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

What representative? Someone will need to call revenue quebec and explain to them the issue and see if they can transfer the balance to another account. 

 

On Wed, Jun 25, 2025 at 12:59 PM Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > wrote:

Can we set up a meeting with the representative? Seth can walk them through the payments we made. Thank you 

 

On Wed, Jun 25, 2025 at 12:32 PM <seth.poindexter@thekey.com <mailto:seth.poindexter@thekey.com> > wrote:

Hi All

As suspected, Quebec have misapplied our payment(s) that we made in May. As a result, we have a credit balance on the TQ0001 account and a balance owing on the RT0001 account.

 

Let me know if I can further assist.

 

 

Seth Poindexter

Staff Accountant Tax | TheKey 

Mobile: 619.379.9919

 

 <http://www.thekey.com/> 

 

From: Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > 
Sent: Wednesday, June 25, 2025 8:41 AM
To: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >
Cc: Geraldine Terlecki <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> >; TAX <tax@thekey.com <mailto:tax@thekey.com> >; Melissa Reyes <melissa.reyes@thekey.com <mailto:melissa.reyes@thekey.com> >; Natalie Cahoone <natalie.cahoone@thekey.com <mailto:natalie.cahoone@thekey.com> >; Seth Poindexter <seth.poindexter@thekey.com <mailto:seth.poindexter@thekey.com> >
Subject: Re: Montreal Tax Issue - Suspension

 

Seth and I are looking into this. We show all these as paid. I am not sure if it is an issue where Quebec is not applying to the correct account. Most likely they are misapplying payments we made. We are looking into it. 

 

On Wed, Jun 25, 2025 at 11:10 AM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

They may have to run a trace on that payment

 

On Wed, Jun 25, 2025 at 11:09 AM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

User Code: ES0RC5W

Password: gr8Sound

 

On Wed, Jun 25, 2025 at 11:00 AM Michael Jichetti <michael.jichetti@thekey.com <mailto:michael.jichetti@thekey.com> > wrote:

This does not make sense to me. I just paid 26k to clear the account in May. The 26k was the entire amount owed on the account at that time. These seem to be from 2024. Steve and I cleared everything from 2024 before he left. Tim can I please have the login as I am not sure what is going on. 

 



 

On Wed, Jun 25, 2025 at 10:33 AM Geraldine Terlecki <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> > wrote:

Michael:

 

Can you update me on what we have done to address this?

 

gerri terlecki

Chief Financial Officer | TheKey

Mobile: 561.879.0132

 

 <http://www.thekey.com/> 

 

From: Timothy Thomas < <mailto:tt@thekey.com> tt@thekey.com> 
Sent: Wednesday, June 25, 2025 8:47 AM
To: TAX < <mailto:tax@thekey.com> tax@thekey.com>
Cc: Geraldine Terlecki < <mailto:geraldine.nath@thekey.com> geraldine.nath@thekey.com>; Melissa Reyes < <mailto:melissa.reyes@thekey.com> melissa.reyes@thekey.com>
Subject: Montreal Tax Issue - Suspension

 

Good morning, 

 

I received another call from Revenue Quebec (Montreal) this morning. We have still not resolved our outstanding tax issue and therefore our Agency Permit will be suspended by the end of this week unless we can provide an updated "Attestation of Revenue". I logged into the portal a