[CallRail Support] Re: Re: [CallRail Support] Re: Consolidating Callrail Setups

"Hi ,
Your request (465268) has been updated. To add additional comments, reply to this email.
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Joshua, Mar 29, 2023, 1:49 PM EDT

Hello again Alexa,

Thank you for following back up here. I apologize for my confusion, but when I open 10/eight DIGITAL and search for HCA, I am not shown any results. However, when I search HCA within The Key, I am shown both companies (see attached). Please let me know if I am overlooking something so I can get this completed for you.

I look forward to your response.

Joshua
Tier I Tech Support
 ![](https://i.imgur.com/6197E0I.png)

Attachment(s):
Screenshot 2023-03-29 at 1.45.07 PM.png - https://support.callrail.com/attachments/token/Le1bIVkhimwNOLBPXbhYPmItA/?name=Screenshot+2023-03-29+at+1.45.07+PM.pngScreenshot 2023-03-29 at 1.46.44 PM.png - https://support.callrail.com/attachments/token/u7uYZxHUNLdVtEZRZmDcn9dzQ/?name=Screenshot+2023-03-29+at+1.46.44+PM.png

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Alexa Graziani, Mar 29, 2023, 11:32 AM EDT

Hi Joshua,


It's actually the opposite.



- All contents from HCA Montreal English and HCA Montreal French are to be transferred from **20/eight DIGITAL Inc to The Key**



**Thanks, **

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Joshua, Mar 28, 2023, 8:37 PM EDT

Hello all,

My name is Josh and I will be happy to help here.

I have gone through the previous ticket with Daniel and can see approval was given on both sides, thank you all for this.

I would like to confirm the contents of the transfer before I get started with this. Would you all mind confirming if:

- All contents from HCA Montreal English and HCA Montreal French are to be transferred from **The Key** to **20/eight DIGITAL Inc**

Please let me know if this is correct, or if there is an adjustment that needs to be made to this.

I look forward to your response.

Joshua
Tier I Tech Support
 ![](https://i.imgur.com/6197E0I.png)

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Alexa Graziani, Mar 28, 2023, 7:02 PM EDT

This is a follow-up to your previous request #463316 "Transfer Company Request"

Hi Daniel,


I believe we have approval on both sides. What's the timing for your team to complete the transition?



Thanks,"

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