Re: Vancouver Aging

Hello,

As of today 12/14/2023 we have not received payments from the following
below.

[image: image.png]

On Mon, Dec 11, 2023 at 1:08 PM Sharon Speirs <sspeirs@thekey.com> wrote:

> It has been processed - please check with the team that receives the wire
> with the payment as they are sent ( from my understanding as they always
> did when they sent it to us) a reconciliation of what invoices the wire is
> for.
> Sharon
>
> On Mon, Dec 11, 2023 at 10:05 AM Michelle Hudgins <
> michelle.hudgins@thekey.com> wrote:
>
>> Can you reach out to VCH on payment status for Brian Carpenter?
>>
>> On Mon, Dec 11, 2023 at 1:01 PM Michelle Hudgins <
>> michelle.hudgins@thekey.com> wrote:
>>
>>> Hello Sharon,
>>>
>>> Please see attached outstanding invoice for Mary Billesberger.
>>> Thank you.
>>>
>>> On Thu, Dec 7, 2023 at 3:12 PM Sharon Speirs <sspeirs@thekey.com> wrote:
>>>
>>>> Hi Michelle
>>>> All of these have been actioned on my part except for Billisberger as I
>>>> do not know what invoice you are referring to. Amid and Carpenter have been
>>>> processed by VCH.
>>>> Sharon
>>>> Please send the invoice and I will direct to VCH attention to see what
>>>> happened or if it even got there
>>>> Sharon
>>>>
>>>> On Thu, Dec 7, 2023 at 9:32 AM Michelle Hudgins <
>>>> michelle.hudgins@thekey.com> wrote:
>>>>
>>>>> As of 11/30 aging report that I pulled
>>>>>
>>>>> Billesberger-Invoice is over 30 days. If you forward that to VCH that
>>>>> would be great.
>>>>> Carpenter- The clearcare aging report shows that the invoice is over
>>>>> 60 days.
>>>>> Amid Jalali-According to Clearcare aging the invoice is over 60 days
>>>>> Yagahooby-I will get with Vashon when he gets back.
>>>>>
>>>>> Today I will be pulling a new aging with details I will get that over
>>>>> to you.
>>>>>
>>>>>
>>>>> Best,
>>>>> Michelle Hudgins
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Sharon Speirs <sspeirs@thekey.com>
>>>>> Date: Thu, Nov 30, 2023 at 4:46 PM
>>>>> Subject: Re: Vancouver Aging
>>>>> To: Michelle Hudgins <michelle.hudgins@thekey.com>
>>>>> Cc: Gerard Draetta <gerard.draetta@thekey.com>, Timothy Thomas <
>>>>> tt@thekey.com>
>>>>>
>>>>>
>>>>> Hi Michelle
>>>>>
>>>>> Here is what I know up to now please see below
>>>>> Amica Arbutus - they never received an invoice as somehow a new
>>>>> profile was added with no contacts so no one ever emailed an invoice. I
>>>>> have found out the contact and have forwarded them the missing invoices.
>>>>>
>>>>> Billsberger- The only thing I see outstanding is 368.55 is that the
>>>>> invoice you are referring to? If so then I will forward to VCH as it may
>>>>> never have gotten there or they missed it
>>>>>
>>>>> Brian Carpenter - It looks current to me as on November 21 I sent you
>>>>> an email that the invoice below was processed
>>>>> Amid Jalalu - The invoice below was also sent back to you November 21
>>>>> that it was processed- is there another invoice missing?
>>>>> Ann Kober- He is paying weekly by check right now for current charges
>>>>> and I am sending to Toronto so they can be deposited - larger amount needs
>>>>> to wait until Vashon comes back from vacation
>>>>> Olga Reidman- a large amount came in last month and I would expect
>>>>> another check in the next few days
>>>>> Yagahooby- This is part VCH and part a government crime department
>>>>> that pay separately so again I do not know how they are marking  the money
>>>>> that comes in against the account - my concern is that billing is not
>>>>> sending it to the right people ? Carolina or Vashon need to get involved
>>>>> here before we know who to follow up with
>>>>>
>>>>> Hope that helps but for Yagahooby we need to know from billing which
>>>>> payer is in default as I cannot tell from Clear care
>>>>> Sharon
>>>>>
>>>>> On Thu, Nov 30, 2023 at 6:09 AM Michelle Hudgins <
>>>>> michelle.hudgins@thekey.com> wrote:
>>>>>
>>>>>> Good Morning Sharon,
>>>>>>
>>>>>> Below is a list of clients that are over 30 days.
>>>>>>
>>>>>> Amica Arbutus
>>>>>> Mary Billesberger
>>>>>> Brian Carpenter
>>>>>> Amid Jalali
>>>>>> Anne Kober
>>>>>> Olga Riedemann
>>>>>> Manijeh Yaghooby
>>>>>>
>>>>>>
>>>>>> Best,
>>>>>> Michelle Hudgins
>>>>>>
>>>>>> On Thu, Nov 16, 2023 at 1:12 PM Sharon Speirs <sspeirs@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Okay
>>>>>>> Let me follow up with Cathy the CM and see if she has any idea
>>>>>>> Sharon
>>>>>>>
>>>>>>> On Thu, Nov 16, 2023 at 8:36 AM Michelle Hudgins <
>>>>>>> michelle.hudgins@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Sharon,
>>>>>>>>
>>>>>>>> Riedemann - #4643376637, Olga is another client that is past 30
>>>>>>>> days.
>>>>>>>> I attached the invoices for your reference.
>>>>>>>>
>>>>>>>> On Mon, Nov 13, 2023 at 2:46 PM Michelle Hudgins <
>>>>>>>> michelle.hudgins@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Please see attached.
>>>>>>>>> Let me know if there is anything else you need from me.
>>>>>>>>>
>>>>>>>>> On Mon, Nov 13, 2023 at 12:58 PM Sharon Speirs <sspeirs@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Michelle
>>>>>>>>>> Yagahooby is all by Cheque from the Government and I have not
>>>>>>>>>> seen any last week but usually get them and then I have to send them to
>>>>>>>>>> Ontario which delays the process even more.
>>>>>>>>>> Carpenter and Jalali are all VCH clients and they pay weekly so
>>>>>>>>>> don't really understand that- can you send me unpaid invoices as then we
>>>>>>>>>> can send to VCH to see if there was a missed payment
>>>>>>>>>> Take care
>>>>>>>>>> Sharon
>>>>>>>>>>
>>>>>>>>>> On Mon, Nov 13, 2023 at 9:36 AM Michelle Hudgins <
>>>>>>>>>> michelle.hudgins@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Sharon,
>>>>>>>>>>>
>>>>>>>>>>> We have not received payments from the clients listed below that
>>>>>>>>>>> are over 30 days.
>>>>>>>>>>>
>>>>>>>>>>> Manijeh Yaghoovy  #96-3614
>>>>>>>>>>> Brian Carpenter #1191472
>>>>>>>>>>> Maid Jalali #1813107
>>>>>>>>>>>
>>>>>>>>>>> Kind regards,
>>>>>>>>>>> *Michelle Hudgins*
>>>>>>>>>>> Senior Accounts Receivable Specialist
>>>>>>>>>>> Direct Line: 305-452-0760
>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>> *michelle.hudgins@thekey.com <mcheslock@thekey.com>*
>>>>>>>>>>>
>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>
>>>>>>>>>>