Fwd: 176763 Ruth E. Campbell - FIN-WELCOME CALL-MISSING CCA/PAF - [#1302363]

From
Cynthia Valdez <clientservice@thekey.com>
To
venus.hurdjohnson@thekey.com
CC
dmockenhaupt@thekey.com, sophia.jantz@thekey.com, tt@thekey.com, lito.delapena@thekey.com, jeannie.ortiz@thekey.com
Date
Wed, 10 Dec 2025 22:05:33 +0000
Folder
INBOX
Hi Venus,      Please provide an update on needed consents. Invoicing was completed for last week and current balance is $1,802.55.     Cynthia Valdez  Finance Onboarding Analyst III  | TheKey  Phone: 855-205-8007          

                           

                            On

                            Mon, 8 Dec at  4:30 PM

                            ,  Cynthia Valdez <clientservice@thekey.com>  wrote:

                             

  

 Hi Venus,  

   

 Checking back here - I do not see a CCA/PAF in WellSky yet for the Client. Client currently has an outstanding balance of $1,197.40. Please advise as soon as possible.  

   

  

 

 Thank you, 

 Cynthia Valdez 

 

Finance Onboarding Analyst III  | TheKey

 

 Phone: 855-205-8007 

   

   

  

 

                           

                            On

                            Fri, 21 Nov at 12:43 PM

                            ,  Venus Hurd Johnson <venus.hurdjohnson@thekey.com>  wrote:

                             Hi Cynthia,   

 I have the signed CCA and will scan and send it to you today with the banking information.  Client does not have email, so the CCA is a hard copy. 

   

 Venus 

 

    

  

 On Fri, Nov 21, 2025 at 11:35 AM Cynthia Valdez <clientservice@thekey.com> wrote: 

 

  



	 



  



 Hi Venus, 



   



 Checking back, we are still missing Client Consent Agreement and Payment Auth forms. Client currently has a balance today in the amount of $282.  



   



 Cynthia Valdez 



 



Finance Onboarding Analyst III  | TheKey



 



 Phone: 855-205-8007 



   



   



  



 



                           



                            On



                            Wed, 19 Nov at  9:50 AM



                            ,  Cynthia Valdez <clientservice@thekey.com>  wrote:



                             



  



 Hi Venus,  



   



 Good Morning. Checking in for Client Consents. Please advise. Given that care was completed last week, invoice will be published today. It is important we receive required docs to complete New Client Audit and set up profile for Billing.  



   



 Thank you, 



   



 Cynthia Valdez 



 



Finance Onboarding Analyst III  | TheKey



 



 Phone: 855-205-8007 



   



   



  



 



                          



                         



 



                          



 



                         



 







 































  

   

   

--    

Venus Hurd Johnson Client Success Manager 

 

 (312) 965-4538 cell 

 (847) 750-4082 office