Fwd: 158032 Don Zasada - Status of Refund Checks - [#914427]

Hi Pat,     We wanted to reach out to let you know that we issued a credit memo of $1,000.00 due to the multiple mistakes we made regarding payments for Don's invoices. Please find the attached credit memo. This credit will be applied to the next invoice billed.     The second refund check for $1,596.40 was mailed out yesterday morning, and you should have it by the end of next week. We apologize for the delay in mailing out the second refund check.     We are working on putting together and more detailed 2023 payment report, which we should have over to you by the beginning of next week.      We appreciate your patience in these matters and apologize for the mistakes and inconveniences. Moving forward, we will be processing payments accurately.     Thank you!     Regards,     Marc Atkinson  Billing Help Desk  866-226-1702  billing@thekey.com  8:00AM-5:00PM EST Monday-Friday