RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update

From
George Vincent <george.vincent@stratusunlimited.com>
To
Charles Terlesky <cterlesky@homecareassistance.com>
CC
Alana McFadyen <amcfadyen@riverparkproperties.ca>, Raquel Hernandez <rhernandez@riverparkproperties.ca>, Timothy Thomas <tt@thekey.com>, George Vincent <George.Vincent@stratusunlimited.com>
Date
hu, 5 Jan 2023 16:
Folder
INBOX
📎 image001.png; 22688_Calgary R3 (083022).pdf
Good morning,
Hope everyone had a wonderful Christmas & New Year.

Just a reminder that our local field partner will be onsite Monday 1/9 to install the signage at this location and confirmed date with our field partner.

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://www.stratusunlimited.com/>

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From: George Vincent <George.Vincent@stratusunlimited.com>
Sent: Thursday, December 22, 2022 2:57 PM
To: Charles Terlesky <cterlesky@homecareassistance.com>
Cc: Alana McFadyen <amcfadyen@riverparkproperties.ca>; Raquel Hernandez <rhernandez@riverparkproperties.ca>; Timothy Thomas <tt@thekey.com>; George Vincent <George.Vincent@stratusunlimited.com>
Subject: RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update
Importance: High

Good afternoon,
I’ve confirmed that our local field partner received the last shipment yesterday.

They have it on the schedule to install 1/9.

They are closed from 12/23 – 1/2.

Have a Merry Christmas & a Happy New Year!!

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://www.stratusunlimited.com/>

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From: George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Sent: Thursday, December 15, 2022 8:41 AM
To: Charles Terlesky <cterlesky@homecareassistance.com<mailto:cterlesky@homecareassistance.com>>
Cc: Alana McFadyen <amcfadyen@riverparkproperties.ca<mailto:amcfadyen@riverparkproperties.ca>>; Raquel Hernandez <rhernandez@riverparkproperties.ca<mailto:rhernandez@riverparkproperties.ca>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Subject: RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update
Importance: High

Sorry for the delay.

It turns out that the faces for the exterior sign had not delivered they are stuck in customs due to paperwork issues. I’m working to resolve. I hope to have an update today.

Again, I apologize for the delay.

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://www.stratusunlimited.com/>

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From: George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Sent: Thursday, December 1, 2022 11:04 AM
To: Charles Terlesky <cterlesky@homecareassistance.com<mailto:cterlesky@homecareassistance.com>>
Cc: Alana McFadyen <amcfadyen@riverparkproperties.ca<mailto:amcfadyen@riverparkproperties.ca>>; Raquel Hernandez <rhernandez@riverparkproperties.ca<mailto:rhernandez@riverparkproperties.ca>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Subject: RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update
Importance: High

I’m not sure what’s going on.  I apologize, I emailed our field partner Tuesday & Wednesday to confirm they would be on site but never got a reply.

I’ve reached out to them again requesting an update.   This is not acceptable to me or our company.

I will get back to you as soon as I have made contact with them.

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://www.stratusunlimited.com/>

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From: Charles Terlesky <cterlesky@homecareassistance.com<mailto:cterlesky@homecareassistance.com>>
Sent: Wednesday, November 30, 2022 5:11 PM
To: George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Cc: Alana McFadyen <amcfadyen@riverparkproperties.ca<mailto:amcfadyen@riverparkproperties.ca>>; Raquel Hernandez <rhernandez@riverparkproperties.ca<mailto:rhernandez@riverparkproperties.ca>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Subject: [*Suspicious Email*] Re: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update

CAUTION: Be aware that this message originated from outside the organization.  Do not click on any links or open any attachments unless you recognize the sender and know the content is safe.

Hi George,

I wanted to update you. No one showed up today for installation. We have been in the office since 7 am this morning, and no one has stopped by. Please have the local partner confirm if they plan to enter the suite for sign installation. Our office number is 403-301-3777.

Let me know the following steps,

Kind regards,
Chuck

On Mon, Nov 28, 2022 at 1:51 PM George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>> wrote:
Thank you, Alana. I will let our local field partner know.

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://www.stratusunlimited.com/>

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From: Alana McFadyen <amcfadyen@riverparkproperties.ca<mailto:amcfadyen@riverparkproperties.ca>>
Sent: Monday, November 28, 2022 3:17 PM
To: George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>; Charles Terlesky <cterlesky@homecareassistance.com<mailto:cterlesky@homecareassistance.com>>
Cc: Raquel Hernandez <rhernandez@riverparkproperties.ca<mailto:rhernandez@riverparkproperties.ca>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Subject: RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update

CAUTION: Be aware that this message originated from outside the organization.  Do not click on any links or open any attachments unless you recognize the sender and know the content is safe.

Thank you both; we are ok with this installation happening on Wednesday.

Thanks,

Alana McFadyen
Property Manager
Riverpark Properties Ltd.

Suite 445, 999 – 8th Street SW
Calgary, AB T2R 1J5
Direct: 403-827-1628
Office: 403-253-0600 ext 226

After Hours and Emergencies: 587-893-0300

From: George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Sent: November 28, 2022 8:44 AM
To: Charles Terlesky <cterlesky@homecareassistance.com<mailto:cterlesky@homecareassistance.com>>
Cc: Raquel Hernandez <rhernandez@riverparkproperties.ca<mailto:rhernandez@riverparkproperties.ca>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Alana McFadyen <amcfadyen@riverparkproperties.ca<mailto:amcfadyen@riverparkproperties.ca>>; George Vincent <George.Vincent@stratusunlimited.com<mailto:George.Vincent@stratusunlimited.com>>
Subject: RE: [*Suspicious Email*] Re: [*Suspicious Email*] Re: TheKey - 301-37 Richard Way SW, Suite 305, Calgary, AB - Install Update
Importance: High

Chuck,
I spoke to our local field partner.  They said something came up and will be onsite Wednesday 11/30 to install.

Thank you,

George Vincent
Program Manager, Sign Programs

M:  224.244.4346
george.vincent@stratusunlimited.com<mailto:george.vincent@stratusunlimited.com>

stratusunlimited.com<https://us-west-2.protection.sophos.com?d=stratusunlimited.com&u=aHR0cHM6Ly93d3cuc3RyYXR1c3VubGltaXRlZC5jb20v&i=NjIzYzY0OWMzM2U0NDExMGQ1M2FkOGE0&t=NnBiSlovVlZCRk1hYnN