Hi, Timothy.
I hope you're doing well. Passing off the detractor below to you
(cc'ed Cheryl) in order to review and determine any next steps. Please let
Service Quality know if we can be of any support.
Thank you,
On Thu, Jan 12, 2023 at 5:01 PM Medallia <noreply@app.medallia.com> wrote:
> Client Name: Ellen Okolita
>
> CC ID: 1000000000035846
>
> Primary Contact: Bill Okolita
>
> PC Contact Info: wokolita@mts.net / +2047921518
>
> Survey Delivery: Email
>
>
> Division: Canada
>
> Business Unit: Winnipeg
>
> Tenure: 26 Weeks - Less Than 52 Weeks
>
> Actual Customer Segment: Elephant
>
> Stated Customer Segment: Elephant
>
> Survey: End of Service Survey 1
>
> Main Score: 4
>
> Comments: moved her to a care home and saved over $6000.00 a month
>
>
> Please click here to see the full survey response and learn more about the
> client: https://hca.medallia.com/hca/respInvForm.do?surveyid=190089
>