Thank you both for your quick responses, much appreciated.
Best Regards,
*John Janiga*
Collections Analyst 2
*john.janiga@thekey.com <john.janiga@thekey.com>*
*408-647-7538 *
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
On Tue, May 21, 2024 at 10:36 AM Timothy Thomas <tt@thekey.com> wrote:
> melanie.dore@altomedic.ca - she;s french speaking so please translate
> your messages.
>
> On Tue, May 21, 2024 at 10:34 AM John Janiga <john.janiga@thekey.com>
> wrote:
>
>> Do we have a contact email or number for her ?
>>
>> *John Janiga*
>> Collections Analyst 2
>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>> *408-647-7538 *
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>> On Tue, May 21, 2024 at 10:32 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> She typically pays via e-transfer. I have not seen a payment from her
>>> lately.
>>>
>>>
>>> On Tue, May 21, 2024 at 10:30 AM John Janiga <john.janiga@thekey.com>
>>> wrote:
>>>
>>>> Hello Joey,
>>>>
>>>> Thanks for the update, this client is overdue so I just wanted to
>>>> confirm the correct payer prior to reaching out for payment status.
>>>>
>>>> *John Janiga*
>>>> Collections Analyst 2
>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>> *408-647-7538 *
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>>
>>>>
>>>> On Tue, May 21, 2024 at 10:28 AM Joey Taylor <joey.taylor@thekey.com>
>>>> wrote:
>>>>
>>>>> Hey John,
>>>>>
>>>>> It's a 3rd party payer (Altomedic). I am not sure how the payments
>>>>> come in, they have been a partner since before I started with the company? @Timothy
>>>>> Thomas <tt@thekey.com> Do you know how Melanie pays?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> On Tue, May 21, 2024 at 10:26 AM John Janiga <john.janiga@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hello Joey,
>>>>>>
>>>>>> How will this client be paying for invoices ?
>>>>>>
>>>>>> I do not see a PAD on file.
>>>>>>
>>>>>> Thank you for your assistance!
>>>>>>
>>>>>> *John Janiga*
>>>>>> Collections Analyst 2
>>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>> *408-647-7538 *
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Joey Taylor
>>>>>
>>>>> *Directeur Général/**General Manager*
>>>>>
>>>>> 514-907-5065
>>>>>
>>>>> TheKey.ca <https://thekey.ca/>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>
>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <tt@thekey.com>
>>> (514) 591-9387
>>> TheKey.ca <https://www.thekey.ca/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>