Re: New LIHN Requirements

From
Steve Koyanagi <skoyanagi@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Timon Page <timon.page@thekey.com>
Date
hu, 18 Sep 2025 12
Folder
INBOX
📎 ~WRD0001.jpg
To clarify, did she confirm that the indemnity provision is included in the
required schedule D?

On Thu, Sep 18, 2025 at 12:30 PM Timothy Thomas <tt@thekey.com> wrote:

> Interesting, so how can we pursue a client for lack of payment?
>
> On Thu, Sep 18, 2025 at 3:11 PM Timon Page <timon.page@thekey.com> wrote:
>
>> Fyi.
>>
>> Best regards,
>> * Timon Page *
>> General Manager, Ontario
>> *Please note my email address has changed:*
>> timon.page@thekey.com
>> Mobile: (437) 223-0841
>> TheKey.com <https://thekey.com/>
>> <https://thekey.com>
>>
>>
>> ---------- Forwarded message ---------
>> From: Manahan, Shaneil <Shaneil.Manahan@ontariohealthathome.ca>
>> Date: Thu, Sep 18, 2025 at 2:07 PM
>> Subject: RE: New LIHN Requirements
>> To: Nimra Azeem <nimraazeem85@gmail.com>
>> Cc: Kristal Parris <kristal.parris@thekey.com>, Timon Page <
>> timon.page@thekey.com>
>>
>>
>> Hello All,
>>
>>
>>
>> I can confirm that, as per the Family Managed Home Care Agreement, the
>> client must have an employment or service agreement in place. This
>> agreement must include, at a minimum, the terms and conditions outlined in
>> Schedule D of the Family Managed Home Care Agreement.
>>
>>
>>
>> The terms from Schedule D can either be integrated directly into the body
>> of your service agreement, or Schedule D can be referenced in the agreement
>> and attached as a separate appendix. Schedule D was previously shared with
>> Nimra.
>>
>>
>>
>> Thank you,
>>
>> Shaneil
>>
>>
>>
>> *Shaneil Manahan*
>>
>> *Patient Care Contract Specialist (FMHC)| Spécialiste des contrats
>> relatifs aux soins des patients (FMHC)*
>>
>> Ontario Health atHome | Santé à domicile Ontario
>>
>> ontariohealthathome.ca
>>
>> ontariosanteadomicile.ca
>>
>> Telephone | Téléphone: 1-416-506-9888 x3740
>>
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>>
>>
>> *From:* Nimra Azeem <nimraazeem85@gmail.com>
>> *Sent:* Thursday, September 18, 2025 1:01 PM
>> *To:* Timon Page <timon.page@thekey.com>; Manahan, Shaneil <
>> Shaneil.Manahan@ontariohealthathome.ca>
>> *Cc:* Kristal Parris <kristal.parris@thekey.com>
>> *Subject:* Re: New LIHN Requirements
>>
>>
>>
>> *CAUTION:* This email originated from outside of the organization. Do
>> not click links or open attachments unless you recognize the sender and
>> know the content is safe.
>>
>>
>>
>> Goodafternoon All,
>>
>>
>>
>> Shaneil could you please confirm the requirements so Timon from The Key
>> can provide us contract with schedule D as LIHN requires
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Nimra Azeem
>>
>>
>>
>> On Wed, Sep 17, 2025, 1:54 p.m. Timon Page <timon.page@thekey.com> wrote:
>>
>> Hi Nimra
>>
>>
>>
>> Please include the care coordinator on this email chain so that she can
>> confirm the validity of the Schedule D.
>>
>>
>>
>> Best regards,
>> * Timon Page *
>>
>> General Manager, Ontario
>>
>> *Please note my email address has changed:*
>>
>> timon.page@thekey.com
>>
>> Mobile: (437) 223-0841
>>
>> *TheKey.com* <https://thekey.com/>
>>
>>
>>
>> [image: Image removed by sender.] <https://thekey.com/>
>>
>>
>>
>>
>>
>> On Tue, Sep 16, 2025 at 9:47 AM Nimra Azeem <nimraazeem85@gmail.com>
>> wrote:
>>
>> Goodmorning,
>>
>>
>>
>> Just following up on my previous email. We have our transition meeting
>> scheduled for Thursday 3pm.
>>
>> Please let me know if you can provide the contract with schedule D before
>> that.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Nimra Azeem
>>
>>
>>
>> On Thu, Sep 11, 2025, 2:35 p.m. Nimra Azeem <nimraazeem85@gmail.com>
>> wrote:
>>
>> Good Afternoon,
>>
>> Thank you Timon,for sending the contract earlier.LIHN is transitioning to
>> the new Ontario Health atHome Family-Managed Home Care contract. We require
>> the following documentation for this process:
>>
>> ·       A signed Service Provider Agreement or Employment Contract that
>> includes the provisions listed in Schedule D.
>>
>> ·       Alternatively, please add a line in the contract stating: “This
>> contract includes and is subject to the terms and provisions outlined in
>> Schedule D.”
>>
>> Kindly send the required document at your earliest convenience.
>> Please find attached schedule D.
>>
>> Thank you very much for your attention to this matter.
>>
>> Best regards,
>> Nimra Azeem
>>
>>

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