I have the case manager for the client listed as a contact.
If I can get some clarity on exactly what we need, I can reach out right
away.
Or you can contact her directly as well at *sadams@mpi.mb.ca
<sadams@mpi.mb.ca>*
On Tue, May 21, 2024 at 3:32 PM Marc Atkinson <billing@thekey.com> wrote:
> Hi Brian,
>
> Please reference the email sent from a rep at MPI regarding new client
> Jagjit Dhaliwal (
> https://hcawinnipeg.clearcareonline.ca/clients/1000000000060192/). Based
> on the information the rep provided to us, there is a chance that we're
> going to be receiving payments in an untimely manner, which is going to
> affect our receivables and cash flow. I checked through the client's files
> and found no documentation relating to MPI. All we have on file is our
> standard CCA signed by the client's wife.
>
> Are we perhaps in the process of setting MPI up as a parent payer with an
> active bill auth? If so, we might be able to extend the payment terms. But
> based on the information that MPI relayed to us, I could suggest that we
> extend payment terms if Tim and Laszlo are ok with it, but then I'm worried
> that they will see the Net 30 and then wait for 35 days past the Net 30 day.
>
> Please advise on what you recommend here. Thank you!
>
> On Tue, 21 May at 4:28 PM , Marc Atkinson <billing@thekey.com> wrote:
> Hi Sherlita,
>
> Thank you for your email and the information you provided is noted. If we
> need any further information from you, we will reach out.
>
> Regards,
>
> Marc Atkinson
> Billing Help Desk
> 866-226-1702
> billing@thekey.com
> 8:00AM-5:00PM EST Monday-Friday
>
>
>
> On Tue, 21 May at 12:23 PM , BI Payment Unit <bipaymentunit@mpi.mb.ca>
> wrote:
> Hi,
>
> We have received the attached invoice on May 13, 2024 and in queue for
> processing.
>
>
> As a friendly reminder, invoices are only considered outstanding 35 days
> from the date of submission. Once the 35 days have passed and if you still
> have not received payment, please feel free to contact the BI Payment
> mailbox and we will be happy to look into the status of the invoices.
>
> We apologize for the inconvenience this may have caused and greatly
> appreciate your patience.
>
>
> *Thank you,*
>
> *Sherlita Alcantara*
> On behalf of the BI Payment Unit Mailbox
>
> *Manitoba Public Insurance | Injury Claims Management *T: 204-985-8770
> ext. 8246 | F: 204-954-5332 | W: *BIPaymentUnit@mpi.mb.ca
> <BIPaymentUnit@mpi.mb.ca>*
> 800-234 Donald Street, Winnipeg, MB R3C 4A4
>
>
>
> *This email, including attachments, is intended only for the person(s) to
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> *From:* TheKey <no-reply@versapay.com>
> *Sent:* Wednesday, May 15, 2024 8:42 PM
> *To:* BI Payment Unit <BIPaymentUnit@mpi.mb.ca>
> *Subject:* Invoice #763279 from TheKey
>
> You don't often get email from no-reply@versapay.com. Learn why this is
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>
> Dear Valued Client,
>
> We just issued you Invoice #763279
> <http://email.versapay.com/ls/click?upn=u001.zYiBgFg9bCfBqtV3ylE2LYYASu9aPmyVkz9TFrmWd7BG-2FW9ze1OBJ53ihfRUNcjw-2B6pTX4IFS0LoL-2FGcCm3ZKIa6pLPuk-2FRFjUoEoEHQ7eDdr21gqTvkNyni04JjGRaghNXYzQ0FvddNI2tyMD8EytOmJ4l3rXpCyhA4tarjAB2su8BQmE-2F0LGq-2FwqevFWB-2FBFmpVHiE4gHl-2BLj8z6w3hA-3D-3DSgVu_-2BZNiUwHirXfH58tt-2F6cwJkB3h3zcJmykamMkWCepq5rWJpuWLMhaJgHsOpdzP3ZYMqyratxDzf15VmhC70-2BnqmjCk-2FUadIVZopmpNG4yRguE6YmmZNeFb7228AOFKv3h8zM3JcNkb9BomlHaJEl1r0i8NkFAtvyJyibTMYg6Wtmpx-2F60jMD6wSQVBE0JtMbZDkv02tgSCoszn-2F-2BTFMe-2BrH97DzEEMRfWq2HyuAlJ4A6KbJV9ZSQXyvS64lLmYS-2FdWhdISyTEY8FQR4f-2FNNgdl-2BK6HCdRdahsNeXAr7Q2PqxmGY-2B4ICAYyLOzQUP2kJQqP5Mex8QWIsHQjWFl7FewCA-3D-3D>
> to Jagjit Dhaliwal 1034812514 (158240) with balance $2,381.40.
>
> Click "View Invoices" below to review your itemized invoice or scroll to
> the bottom of this email to review the PDF attached for your convenience.
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> Click here
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> to pay.
>
>
> For questions or concerns regarding your invoice or payment, please
> contact:
>
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>
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>
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--
Brian Boxall
Client Success Manager
Direct 431 887 1785
Office 204 489 6000
TheKey.ca <https://thekey.ca/>
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