Re: Fwd: Unexpected increase in bot traffic for homecareassistancemontreal.ca

From
Alexa Graziani <agraziani@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Support <dev@thekey.com>, Alexa Graziani <agraziani@thekey.com>
Date
ue, 24 May 2022 16
Folder
INBOX
Hi Timothy,

Do you have a team working on reviewing this? It would be good to get our
dev team access to your site as well if they don't already have it that way
they can review these sorts of things as well.

Thanks,

On Tue, May 24, 2022 at 11:28 AM Timothy Thomas <tt@thekey.com> wrote:

> Hi James,
>
> I also received this notification.
>
> Yes we are using our own cloudflare account. No idea why we would be
> seeing an increase in bot traffic. We didn't initiate a crawl with google.
>
> Hope this helps.
> Tim
>
> On Tue, May 24, 2022 at 2:25 PM James Sudimak (Support) <dev@thekey.com>
> wrote:
>
>> Hi Alexa,
>>
>> We did not initially receive this notification, but thanks for forwarding
>> along to us!
>>
>> It seems that homecareassistancemontreal.ca may still be handled by
>> Timothy Thomas or the franchise team, as the domain's nameservers are
>> pointing to another Cloudflare account other than the one we use at the
>> corporate level.
>>
>> CCing Timothy here for visibility. Perhaps there is an SEO crawl
>> occurring or something similar. Timothy — may you be able to confirm?
>>
>> Thanks and warm regards,
>>
>> James Sudimak
>> Web Developer, TheKey
>> thekey.com
>> 221 Main St #520 <https://homecareassistance.zendesk.com/tickets/520>,
>> San Francisco, CA 94105
>>
>>
>> On May 24, 2022, 12:04 PM, Alexa Graziani wrote:
>>
>>> Did you get this too?
>>>
>>> ---------- Forwarded message ---------
>>> From: *Cloudflare* <product-updates@em1.cloudflare.com>
>>> Date: Tue, May 24, 2022 at 9:01 AM
>>> Subject: Unexpected increase in bot traffic for
>>> homecareassistancemontreal.ca
>>> To: <agraziani@homecareassistance.com>
>>>
>>>
>>> Configure Super Bot Fight Mode to block bad bots
>>>
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIMhJJ6nb5Nqkk_DEiB21sBEDFqF7-j_jED8c5hul-fjxaCpWXYZ3qjfVOjIep8SHD1SZlMN6FV_sF5ntbqSZsR5be5kStPbPxFAjJBhs8x0oOxLOgM4yRbMOIGHsuIU71q0C4s8ILiy6xr_NlCMq5T0_YIMw954pMqTOf0GsoRBX2a8SqKckO8tM987kfZocJQyrLoeETbjmZSUTpfLRxTx95dCAuzZVV7fvNK4SS-ZhnFyCx2EZzJQ0d_zUNI10BMy1sAiHVRYP42XQMpcuNlup0CEQPQtdLgL2RBezPeCbYTw8bvb1ZwlHvOnSe1i2LEFPxLyXtBRPLps2_Hw6glFKC6Nj9Bxpme0nhGiMMYaK>
>>>
>>> *Spike in automated traffic detected*
>>> View bot report
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_e=toDMyF_L24s2Jne_SfNYioPZP1FIqnpJzspFcZ8L3eKaD-l6rdNcaJVzReJz5SYLkF3t6H8bgk9oXdBRMalyuT6kBe4Cj9RnNNGGuVIGiFzoiSgZsXg6U4cXICHhykSBPSVWJny3oYBpeBeamz5h1hlayabxVnihQLBsPok8OygV-QPelinSXO9HU4iwqquHI62T8gehhENeJRIuPwwqj7lbLvniL7lmNKGi_6BOnHlkYiZEMVoGOSFQd-8z9whwW_f4g35_hJa6wNoz4UswwLkTlUtdbCGP8iADy97LhP7KNCStIFxYf0zi9OZQDBxVDTG0vFXiEj3hVNOUbsLEFivWGrNwj5yevE6hYICapDV2dwkiM6NbFdygauruqxpQYGaa7daa8_q1kdG7Am1Ck78kxk-bJH25aHNds43nCJ8%3D>
>>>
>>>
>>> Cloudflare scores every request on our network to determine the
>>> likelihood the request came from a bot or a human. We've detected an
>>> increase in your automated traffic that may indicate malicious bot
>>> activity.
>>>
>>> Automated traffic typically makes up 32% of your traffic. On
>>> 2022-05-22, automated traffic increased by 72% for
>>> homecareassistancemontreal.ca.
>>>
>>> *32%*
>>>
>>> *traffic that was automated over a recent 30-day period*
>>>
>>> *55%*
>>>
>>> *Traffic that was automated on*
>>> *2022-05-22*
>>>
>>>
>>>
>>> *72% Increase in*
>>> *automated*
>>> *traffic*
>>>
>>> A sudden increase in automated traffic is not necessarily bad, but it
>>> can be a sign of vulnerability. Bot attacks (or malicious requests) can
>>> increase origin costs, ruin customer experience, and pose security risks.
>>>
>>> With Cloudflare's Super Bot Fight Mode, you can monitor and block
>>> malicious traffic. We recommend reviewing your dashboard and making
>>> configuration changes as necessary to your settings.
>>>
>>> *Common bot attacks include:*
>>>
>>> If you need more granular control over how to treat different types of
>>> automated traffic, *consider upgrading for more advanced bot mitigation
>>> features*. Pro plan customers get access to basic bot mitigation
>>> features, while Business plan customers can target “likely automated”
>>> traffic in addition to "definitely automated" traffic, and have options
>>> to issue a challenge, block entirely, or doing nothing at all.
>>>
>>> *Stop malicious bots with Super Bot Fight Mode*
>>> View bot report
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_e=toDMyF_L24s2Jne_SfNYioPZP1FIqnpJzspFcZ8L3eKaD-l6rdNcaJVzReJz5SYLkF3t6H8bgk9oXdBRMalyuT6kBe4Cj9RnNNGGuVIGiFzoiSgZsXg6U4cXICHhykSBPSVWJny3oYBpeBeamz5h1hlayabxVnihQLBsPok8OygV-QPelinSXO9HU4iwqquHOiuqxAbBPMd4KbvWuNF7FJIqA11Q-p-wJWPOXWo8U7TyZfQUo0SYiRmPuVn4q35f_FxhysVGWz0_7yj3n3zmTEol9_4Yjtvn5EC5h_rwjNkc-Pag5vAzk22XsrBs_nEkBbHpS0MD9pmnsNWzstqVkHgYrZgZMHE9tUxDxCo3KS8_-z96aNdzCxMN_E9fdScz5iMM8S1BfCOrwdv_4WB7AdXVoMAtnOHdIHrL91GHM4c%3D>
>>>
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIMhJJ6nb5Nqkk_DEiB21sBEDFqF7-j_jED8c5hul-fjxaCpWXYZ3qjfVOjIep8SHD1SZlMN6FV_sF5ntbqSZsR5be5kStPbPxFAjJBhs8x0oOxLOgM4yRbMOIGHsuIU71hg8ul54hyeHdkQOgacRw1JxkS4TYawjYNH2OvQqxfWGiP5dXOdwwkuBkmKtU6OEIGVk6tNu8TUjB19HwLvYsotBomsvfGpOyr2FmtRgOkDhjcOz9GCC3Zxv9tN6StkCUgoyem8dQ-Wla5q0H6J3xEj11eA__OjjnhkZjquv8Hc4KvbN6JhGEfHs7Lgi_R_xmIY4WE8XuEPHhHVyesh_xANbQT6hToON12wx_tQ6-PSd>
>>> Upgrade Plan
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIMwAu9d6ut93E4HQ1ukIN67k1CYmsHuhB33xUFAIybun7z7D6BDhvUxbhAJZJkO6bNySgzzvrU21j9mspn9Rt6zQXdG653X9JmxFOBiCIvIAhpRX8USL-eZ6twWwhS7nCYGAwBdC0rEycF0YR_Ua4j6LS8-QxcUlvCas7sVYUVwQshRgaRUDSl8O_3yx1fcRjWF_lbAMAxjTUaZC46hkIud1MyHwldr5A-5DG3c3xMxdUDx5V53y8DCgKwTIOYm0ttCYWlWZ5DobrtkoLxaD4XtGi5mJ7cv2dUeZojK6n_fTRp0ctalKiwRm-OudJ889OCFvKf44Zu5nRZi-2T2GDBjbWSPRr1MziKPw5dRCQgf2ySx3wP2PhIrG7LGQxzIOM-2Ia7RxuJ-I0-OPX-vI9ew%3D>
>>> Login
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIMwAu9d6ut93E4HQ1ukIN67e7XpoMxJH8MJAPn7ULmJ0xfLpNvU4yHfiPj06q_6j4agT0-wjh4dWlLkQ4Isp0zAF6StzZ9zh3gLStncCp1CxqNGXl2BI1yE4IKuQwS8YBEBRofaHAXk5TqwrYxPzp2yKOpnd0MO1Y3q_fLRcT1UFqjwdH_7GhjWiyXFyaD77GYZ2j8ZOEaaU0TM6UL8MbZx0NrR3o7V3OxCRj4tbBqtpfw5Z0pHOhouz5n4XlZxCEKc3Zx9mLbfMbwyj8gWiMdAgQZG-4rT7bkK62QG0kZnrYi3ruV0wn1Msrr3zuynTxSR12RyX8wXltL2F7vyZ04ELWySDms-nPx7fJdFmUdA3B7lfIvT40BJm8Ku-nlsuzQ%3D%3D> Visit
>>> Community
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIAbMtQSfWVUOkJ_-C60lrkfjLxHSzg0VbRBnTvYGUmpg98h4t_7CC2v0qla9_tKf_5lGlG6pi0uOpKq-L3n1gGzi3TPlv3apPuIFeqGbzhcjbpE8I23as1_58ZuMp9KPqVUc28LFuLciiHkl2kCdbzgK7u0jlhkq0npXy4eUywBjEK_zHQZ41Wr941suHD_A7bzlw6oG6IZVJHacBJtE6ZTWLEHwwBWklyEWabRkzKH_nFunLUeiRL0nz3Pw8d6sDjeEuC613WmVHlZd3iTj5X57nUWQCYxBNPVUTocoJ-w_vWuxzLF7jNCkM_1v-Dpy6rMG63N9O0T058ifzxhX8gCzIfigWew3xhpxFazE1Q45Wv1s5LAaY_HbWkbjMXuf8g%3D%3D>
>>> [image: Fb]
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIJClluX1mSwhSuIAD37fFUpI6OTqSv4qHGkfpkJGRBswRPebrosUQbL4XbzHkH8K305XdPApCG6ZAgIlzjdgRwg15Xh1Vn-1mh_4kLPMYSkcjRiCUXIMnB8nvhhSmpMGOK6NsV-lY5VnAQFa94bRv8nQbrrAJi0Tn7PNmO2DQxM_EVFwQ7yQuE0btvCVIEthJZX3rTwXUdA2NeHDoiI8bI1Wq33ZJLjBb6r4hjVaEqlEfVH3uZ4xsorqcORsTFXVQQ3f1xzQfL1cM6xm6gdhqIocROArpSi7d8aKTGA74gtvwTLbfDZr9xlwdLq1L-8PTbRhlQ4xj9P7vDdvQf0-AzdLVM_Nb_yF91-SAh6tbBhc4Xp6_mj7QcSCKOqzkzotQw%3D%3D> [image:
>>> Tw]
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIHqf5PxqdX1ElZ_5EDTUtHACPKACrW804mxuD-WAf2v1DaAWWotGVhvldZ7mThJX-WnW4mGo0qxyeBuzGydw5ShpK_AdHg_InNhujaWIKv6f8fYyAjVKu1ypCOWCgTv1sr0UMLqRY-icR7yHwJzH42Fn7Z4ZLeuziOGsHj9M3o0MGcy61Rl2ZWAcwsHhsyH7b71hmCMAnKXAy7O5YWowSHbe-1El5GM2sDqeA3INjpeabcLtmlb2P26OpwryFzjL42FMDB189WddAJdh6psCnttn9ZWtwSqGZpek9Hu4WDgdDba-qTFdX_kypyHcq7fGqx32PRt4bt2GVv6VJfRQ2POH3ecVyr3_NNRYCAcPaE91> [image:
>>> Inst]
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIBFzimiTHubd38ESfzH1RAytqmDdJhPBf2M-TjeJpOLD6EN2zsJaoxxb3se8Hto1wdn_-IG-Kk1fAwX-xtOg6H6UD47hdBBYprUO8o44N5m1cMcMPmjz69Y10M-qtS66bd0MQdD2Ghzq4fCgUWW2_GvmJeSEaxoz3OglxhmpACPKrPg9CBfzj8YSTxrlyC2Qh4T7wGaSMVebTcunMqDt5lMNTrLz9Vug3WpTW0wBPwBcvhPGmY-q029hvCVgc9BKkU_NP8aJQCBvHylVVjjTc4ZIgGm01aJnY0-ZCOl1xXcQiq9V0MkP4Rl8HWrEYapvWGqa0Wu5n5pVlkvxLGiH1qxNqAIt0m0Zu6KXUtUaplB3yX9clRurFjtttRFLB9oeVQ%3D%3D> [image:
>>> In]
>>> <https://links1.cloudflare.com/u/click?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIAb3zKVX4celK3MIMtwb-XvaldJ0K2LHTQ6_jQ0M1WpuB_xbcHfW2kozTT16RcvBDfjDBmZG1_0I_Wv7x1c4VsL-XBIFG3OOTOB_dhMTWR8q00JXga3TOLse0ZvWj_WzRTcI32VjPLSUIy7rQXrZkQwNBWcFgZXtAKlHGmhGR9Mve4R2TI2hFCebya1UJSAtGnxnahugoglpAyGkCGvAAakkUOA-c0bI7047B1JP6ykTodod01iJ7jTaNNyV0TVnteUyljoPjsJfg1wsURAGQIgUi5UrxFI3yJWP9EbN7yf77AogeiagDNelSo54z_Di_fPUrZoVjGCAdT6ry8ZXoKt952shnR_I4uMdRFXrI-6zDdrhA9PyJQJcul4NuxL7KQ%3D%3D>
>>>
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>>>
>>> 101 Townsend Street, San Francisco, CA 94107
>>>
>>> Unsubscribe
>>> <https://links1.cloudflare.com/e/eh?_tM37ee5dc20f46da9035f25c66794274&_mh3ccee3374945e48ebb62332538617c&_eÇb9EhN9DkZICnIz2akXIMwAu9d6ut93E4HQ1ukIN66kwflRAILmOlNk68VvpBiy_0dWsxgqm2Pl636GY3z82R0iEOBlfOXly1tFGDl3BW5nFnDr3Rhv5E4IvxIHl722ZHaRsI6npxjZkn-91-ZPSyd7sAK-Z9wPLS3JOii4ZYze4vs9elrOn8HBAFeVV9qJqQaMxz1i1FLP7Fj-vWPzRwk5t1ctBHV0nj7cdjPkLiBk7p5zWHFyWw8_FcXz1Za_YBu_ewzJ6J4O8kpKbqsD17Nv58EJESzGR9Acbh_M12b-KIvn-jGDPD9ukZZl6P1oG2yUnWgC6Zf64SVYt4bnvmNrIKssF2I7aWr0LZXVhlE%3D>
>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> * Please note my email has changed: *
>>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>>> (650) 416-1538 Ext. 181538
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>> [VPYDK0-M3LZ]
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>

Alexa Graziani
Senior Marketing Manager - Consumer Growth
* Please note my email has changed: *
agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
(650) 416-1538 Ext. 181538
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>