--000000000000b95076062c75a89e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am free Monday at 9PST which is noon ET. Would that work for you? On Fri, Jan 24, 2025 at 6:57=E2=80=AFAM Timothy Thomas wrot= e: > Hi Michele, > > Yes we're excited about the next step with Lifeguard. Would you be > available on MOnday morning? 10:30am ET? > > On Thu, Jan 23, 2025 at 6:32=E2=80=AFPM Michele Boehmer > wrote: > >> Hi Tim and happy new year. >> >> Derek mentioned that you are leading this project and that we are lookin= g >> to expand the pilot and suggested that we connect so I can understand th= e >> platform and our progress to date and lend some insight for our go to >> market strategy. Do you have sometime next week to connect? >> >> Best >> Michele >> >> ---------- Forwarded message --------- >> From: Nathanial Findlay >> Date: Thu, Dec 12, 2024 at 8:39=E2=80=AFAM >> Subject: FW: Lifeguard client feedback >> To: Shadi Gholizadeh , Emma Zumsen > emma.zumsen@thekey.com>, Michele Boehmer >> Cc: Timothy Thomas , Joey Taylor >> >> >> Hi Shadi , Emma and Michele, >> >> >> >> Pulling together some customer and Case manager testimonials for our >> upcoming news letter . >> >> >> >> Excited to share the comments from Dominique =E2=80=93 a Montreal CSM.. >> >> >> >> Below =E2=80=A6 >> >> >> >> Have a great day. >> >> >> >> Best regards, >> >> >> >> Nat >> >> >> >> *From: *Amanda Mansfield >> *Date: *Thursday, December 12, 2024 at 11:29 AM >> *To: *Nathanial Findlay , Steven Ferguson > sferguson@joinlifeguard.com> >> *Cc: *Kara Sehl , Alan Wood > awood@joinlifeguard.com> >> *Subject: *LG client feedback >> >> Hey Super Star Team! >> >> >> >> I was too excited to wait for this to be shared in the newsletter... =F0= =9F=99=82 >> >> >> >> This morning, I interviewed the Care Manager Dominique, who shared her >> feedback regarding a client currently utilizing the Lifeguard system. >> Please see below. Kara is going to add her magic touch to the wording, a= nd >> this will be included in the next newsletter. >> >> >> >> Way to go team! We are making a difference! >> >> >> >> The Lifeguard Program has significantly reduced the frequency with which >> the caregiver(s) and the adult child contact the Care Manager with >> questions about the client=E2=80=99s well-being. The son now receives we= ekly >> reports that reassure him everything is stable, with no significant chan= ges >> in his parents=E2=80=99 daily living habits. This not only provides peac= e of mind >> for the family but also allows the Care Manager to dedicate more time to >> other important tasks for her clients. >> >> The system=E2=80=99s reliability is further demonstrated by its sensitiv= ity, such >> as triggering an alert when someone walks into the den=E2=80=94a feature= that >> confirms it is functioning as intended and simply requires minor >> adjustments. This level of responsiveness has reinforced the son=E2=80= =99s >> confidence in the program. >> >> Living and working outside of Canada, the son has expressed his >> appreciation for these reports, often responding with a =E2=80=9CThank y= ou=E2=80=9D email. >> As a man of few words, his effort to acknowledge the updates highlights = the >> value he places on the Lifeguard Program. >> >> In one instance, the mother experienced a bruised, swollen finger, which >> might have previously raised concerns about a potential fall. However, w= ith >> the fall detection system in place, the Care Manager quickly identified >> that a fall was unlikely, attributing the condition to arthritis. This >> timely reassurance minimized unnecessary alarm and ensured the focus >> remained on the client=E2=80=99s actual needs. >> >> Through its proactive insights and reliable monitoring, the Lifeguard >> Program has proven to be an invaluable tool for enhancing care, improvin= g >> efficiency, and providing families with much-needed peace of mind. >> >> >> >> *Amanda Mansfield* >> >> *Account Manager / Lifeguard at TheKey* >> >> >> >> >> > --000000000000b95076062c75a89e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am free Monday at 9PST which is noon ET.=C2=A0 Would=C2= =A0that work for you? On Fri, Jan 24, 2025 at 6:57=E2= =80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Michele, Yes we're excited about = the next step with Lifeguard. Would you be available=C2=A0on MOnday morning= ? 10:30am ET? On Thu, Jan 23, 2025 at 6:32=E2=80=AFPM Michele Boehmer = < mboehmer@theke= y.com > wrote: Hi Tim and happy new year. Derek m= entioned that you are leading this project=C2=A0and that we are looking to = expand the pilot and suggested that we connect so I can understand the plat= form and our progress=C2=A0to date and lend some insight for our go to mark= et strategy.=C2=A0 Do you have sometime next week to connect? Best Michele ---------- Forwarded message ---------= From: Nathanial Findlay= < nfindlay@joinlifeguard.com > Date: Th= u, Dec 12, 2024