--0000000000002b2a8105f7e121b7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Tim, Thank you for asking. I will look to see where the error was made re invoice he emailed about on the 18th. I'll let Azim know what the error was and that he will be sent an adjusted invoice. I'll copy you on the email. Thanks again for offering. I'll get back to you shortly. Dom [image: TheKey] Dominique Jacobs *Client Care Manager/Licensed Practical Nurse* *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@TheKey.com | TheKey.ca On Mon, Mar 27, 2023 at 8:41=E2=80=AFAM Tim Thomas wro= te: > Hi Dom, > > Do you need me to do anything in this case and or is Vince handling it? > > Tim Sr. > > On Mar 27, 2023, at 7:37 AM, Dominique Jacobs wrote: > > Good morning Azim, > > Thank you for copying me on this email. I apologize that the issue was no= t > addressed when you emailed on the 18th. > > In the meantime there is no need to forward a payment until we have > resolved this. There was an error on our part and it will be taken care o= f > today. Once the adjustment is made we will forward you a new invoice. > > I know you are quite busy in court and so do not want to disturb you. > Please let me know the best time to call, I'll be looking into this now f= or > you. > > Thank you > Dominique > > [image: TheKey] > Dominique Jacobs > *Client Care Manager/Licensed Practical Nurse* > *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* > Tel: 514.907.5065 | Fax: 514.221.4265 > djacobs@TheKey.com | TheKey.ca > > > On Fri, Mar 24, 2023 at 9:28=E2=80=AFPM Azim Hussain > wrote: > >> Hello, >> >> I write in response to your (curt) email below. >> >> Would you kindly respond to my email of March 18, in which I asked a >> question about invoice 47448. That question is whether the credit should= be >> $760.80, as it usually is for 40 hours, and not $570.60. Instead of gett= ing >> a response, I received on March 22 the same email with the same credit >> amount that I=E2=80=99m questioning. >> >> As for invoice 47605, I have yet to receive it. >> >> I look forward to your response. >> >> Regards, >> Azim Hussain >> >> >> On Fri, Mar 24, 2023, at 11:37 AM, Vincenzo Nesparoli wrote: >> >> Good morning, >> >> Please forward your payment for the aforementioned invoices. >> >> Regards, >> >> Vincent >> >> >> > --0000000000002b2a8105f7e121b7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Tim , Thank you for asking. I will look to see where the error was made= re invoice he emailed about on the 18th. I'll let Azim know what the e= rror was and that he will be sent an adjusted invoice. I'll copy you on= the email.=C2=A0 Thanks again for offering. I'= ;ll get back to you shortly. Dom=C2=A0 Dominique Jacobs Client Care Manager/Licensed Practica= l Nurse Gestionnaire des soins/ = Infirmi=C3=A8re auxiliaire Tel: 514.907.5065 |=C2= =A0 Fax : 51= 4.221.4265 djacobs@TheKey.com | TheKey.ca On= Mon, Mar 27, 2023 at 8:41=E2=80=AFAM Tim Thomas < tthomas@thekey.com > wrote: Hi Dom, Do you need me to do anything in this case and = or is Vince handling it? Tim Sr. On Mar 27, 2023, at 7:37 AM, Dominique Jacobs <= ; djacobs@thekey.com= > wrote: Good morning Azim, Thank you for copying me on this email. I apologize that the issu= e was not addressed when you emailed on the 18th.=C2=A0 In the meantime=C2=A0there is no need to forward=C2=A0a payment=C2=A0= until we have resolved this. There was an error on our part and it will be = taken care of today.=C2=A0 Once the adjustment is made we will forward=C2= =A0you a new invoice. I know you are quite=C2= =A0busy in court and so do not want to disturb you. Please let me know the = best time to call, I'll be looking into this now for you.=C2=A0 Thank you=C2=A0 Dominique=C2=A0 Dominique Jacobs Client Care Manager/Licensed Practical Nurse Gestionnaire des soins/ Infirmi=C3=A8re auxiliaire = Tel: 514.907.5065 |=C2=A0= Fax : 514.221.4265 djacobs@The= Key.com | TheKey.ca = On Fri, Mar 24, 2023 at 9:28=E2=80=AFPM Azim = Hussain < a= zimhussain@fastmail.com > wrote: Hello, I write in response to your (curt) email below. Would you kindly respond to my email of March 18, in whic