Re: Concerns

From
Dawn Kellerman <dkellerman@thekey.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Dawn Kellerman <dkellerman@thekey.com>, Jennifer Allen <jallen@thekey.com>, Shameema Cadersaibe <shameema.cadersaibe@thekey.com>
Date
Wed, 27 Apr 2022 10:38:17 -0400
Folder
INBOX
--000000000000393f3b05dda3c33d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Tim Thursday works best for me. How is 1 pm? On Wed, Apr 27, 2022 at 10:34 AM Timothy Thomas wrote: > Good morning, > > Could we schedule a call next week to discuss next steps here? > > I=E2=80=99m out of town until the 5th so perhaps on Thursday or Friday? > > Thank you > Tim > > On Mon, Apr 25, 2022 at 10:30 AM Dawn Kellerman > wrote: > >> Hi >> >> Happy to support, would this be something we want to bring the new HR >> Manager into as well? >> >> On Mon, Apr 25, 2022 at 1:13 PM Timothy Thomas >> wrote: >> >>> Hi Dawn, >>> >>> Can we connect to discuss the email below? >>> >>> Thanks! >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: Lindsey Fancy >>> Date: Mon, Apr 25, 2022 at 1:09 PM >>> Subject: Concerns >>> To: Timothy Thomas >>> >>> >>> Good afternoon Tim, >>> >>> I just want to bring to your attention an incident that happened this >>> past week and continued into the weekend. >>> >>> Dennis was scheduled to be on-call this weekend. He left for his trip >>> without arranging for anybody to cover his on-call. When I mentioned th= is >>> to him, he became very angry declaring that he is "always on call" and = then >>> became verbally abusive towards me. We have a schedule equally split >>> between the 4 of us. When one of us is scheduled to be on-call during d= ays >>> we want to take off, we trade with others in the office. When I saw him >>> yesterday (Sunday), I gave him the on-call phone. I had to take it for >>> Friday and Saturday or nobody would have been on-call. After that, he a= gain >>> declared that he is always on call, brought up my recent vacation as an >>> example (I traded my on-call days during my time off), and again became >>> verbally abusive with his colourful use of expletives directed towards = me. >>> >>> While there are obviously personal differences between us, I keep our >>> communication at the office and about work professional and do not trea= t >>> him any differently than I would anybody else. Dawn Kellerman became >>> involved in this situation in the fall because I was suffering continue= d >>> verbal abuse at the office, including him closing my office door with h= im >>> inside (despite me asking him to leave) and swearing at me, etc. She ha= d a >>> meeting with Dennis at that time and things improved for a few months. >>> Unfortunately, the last few months things have gone downhill again. I h= ave >>> not involved Dawn again, despite things becoming increasingly difficult= for >>> me at the office. >>> >>> He regularly becomes verbally abusive to me when I schedule a new >>> caregiver with a client if the regular caregiver needs a day off. I hav= e >>> always done my best to make sure this doesn't happen but he has been >>> accusing me of doing a "shitty job" for a client when it is impossible,= or >>> not trying hard enough. I have no doubt that the others in our office w= ould >>> let you know that I always do my best to make sure that clients don't g= et >>> new staff if it is avoidable. I am sure Dennis has even mentioned that = I do >>> a great job scheduling. How perfect a client/caregiver fit can be is >>> obviously constrained by the staff we have available. >>> >>> I felt that it is incredibly important to bring this to your attention >>> as it has significantly impacted my employee experience. Perhaps we can >>> discuss this when we speak next week. >>> >>> -- >>> >>> Lindsey Fancy >>> >>> >>> >>> General Manager >>> >>> Home Care Assistance Winnipeg >>> >>> 10B-1700 Corydon Avenue >>> >>> >>> Winnipeg, MB >>> >>> >>> R3N 0K1 >>> >>> >>> >>> >>> >>> Office: >>> >>> 204-489-6000 >>> >>> Fax: 204-487-6700 >>> >>> Web: HCAWinnipeg.ca >>> >>> >>> -- >>> >>> Timothy Thomas >>> Head of Canada Division >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> >>> Westmount, QC, H3Z1R7 >>> >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> Champions of Longevity >>> >> -- > > Timothy Thomas > Head of Canada Division > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --000000000000393f3b05dda3c33d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Tim Thursday works best fo= r me.=C2=A0How is 1 pm? On Wed, Apr 27, 2022 at 10:34 AM Timothy Thom= as < tt@homecareassistance.c= om > wrote: Good morning, Could we schedule a call next week to discuss next steps here? I=E2=80=99m out of town un= til the 5th so perhaps on Thursday or Friday? Thank you Tim On Mon, Apr = 25, 2022 at 10:30 AM Dawn Kellerman < dkellerman@thekey.com > wrote: Hi Happy to support, would this be something=C2=A0we want to bring th= e ne

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