--00000000000014152e063d4a0379 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Sophia, We will credit the shift from August 20th (starting at 7:30PM) and ending the 21st at 9:30AM. And then we will provide additional credit. So the total credit is $850 for damages. Thanks, On Tue, Aug 26, 2025 at 3:44=E2=80=AFPM Sophia Jantz w= rote: > Hi Joey, > > We will then need to wait until the invoice generates tomorrow. You will > need to provide the shifts and times that will need to be credited for th= e > client, and I will have the invoice adjusted. > > Thanks, > > Sophia Jantz > > > > > > =E2=80=8B > > > > > > > > > > On Tue, 26 Aug at 3:24 PM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hey Sophia, > > Billing on my end is finalized? > > On Tue, Aug 26, 2025 at 3:21=E2=80=AFPM Sophia Jantz = wrote: > >> Hi Joey, >> >> Good afternoon. The invoice for that time period has not been generated, >> has Wellsky been updated to reflect the shifts that should not be billed= . >> If no please do so as soon as possible.Thank you >> >> >> >> >> >> =E2=80=8B >> Respectfully, >> >> Sophia Jantz >> Client Support Specialist II| TheKey >> Phone: 866-226-1702 >> billing@thekey.com >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On Tue, 26 Aug at 2:03 PM , JosephTaylor wrote: >> Good Afternoon, >> >> Can we please issue client Ernest Shapiro a new invoice for the pay >> period of August 18th to August 24th. The new invoice should have a >> reimbursement of $850 as they were not satisfied with the caregivers >> (sleeping and other performance issues). >> >> Thank you, >> >> Joey Taylor >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1186059:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000014152e063d4a0379 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Sophia, We will credit the shift from August 20= th (starting at 7:30PM) and ending the 21st at 9:30AM. And then we will pro= vide additional=C2=A0credit. So the total credit is $850 for damages. Thanks,=C2=A0 On Tue, Aug 26, 2025 at 3:44=E2=80=AFP= M Sophia Jantz < billing@thekey.com= > wrote: = Hi Joey, We will then need to wait until the invoice generates tomo= rrow. You will need to provide the shifts and times that will need to be cr= edited for the client, and I will have the invoice adjusted.=C2=A0 Thanks,=C2=A0 Sophia Jantz =E2=80=8B On Tue, 26 Aug at 3:24 PM , JosephTaylor < joey.taylor@homecareassi= stance.com > wrote: Hey Sophia, Billing on = my end is finalized?=C2=A0 <div class=