Re: Fw: We were not able to notify melissa.reyes@thekey.com

Hi Melissa,

I am catching up on emails after being out of the office last week. This
amendment is good to sign if you haven't signed already. In a nutshell this
just extends our pilot through the end of this calendar year. In addition,
Lifeguard has agreed to add TheKey to their insurance policies given the
increase in risk/exposure as we pilot this in the US.

Let me know if there are any other questions. Thanks!

On Mon, Sep 29, 2025 at 1:46 PM Melissa Reyes <melissa.reyes@thekey.com>
wrote:

> Lifeguard agreement good for me to sign? I assume you have reviewed?
>
> ---------- Forwarded message ---------
> From: Timothy Thomas <tt@thekey.com>
> Date: Mon, Sep 29, 2025 at 12:16 PM
> Subject: Fwd: Fw: We were not able to notify melissa.reyes@thekey.com
> To: Melissa Reyes <melissa.reyes@thekey.com>
>
>
> Apparently the docusign kept bouncing back from your email, so here is a
> PDF copy. Please sign and return at your earliest convenience.
>
> Thanks
> Tim
>
> ---------- Forwarded message ---------
> From: Rosemary Kelly <rkelly@joinlifeguard.com>
> Date: Mon, Sep 29, 2025 at 3:10 PM
> Subject: Re: Fw: We were not able to notify melissa.reyes@thekey.com
> To: Timothy Thomas <tt@thekey.com>
>
>
> I did send you a "cc" via hellosign.  But here is the pdf with my
> signature.
>
> Weird - not sure why it is bouncing back.  I've not had that happen before.
> ------------------------------
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Monday, September 29, 2025 03:07 PM
> *To:* Rosemary Kelly <rkelly@joinlifeguard.com>
> *Subject:* Re: Fw: We were not able to notify melissa.reyes@thekey.com
>
> Perhaps. Send me the doc and I’ll get it set up for signing internally
> pls.
> On Mon, Sep 29, 2025 at 3:06 PM Rosemary Kelly <rkelly@joinlifeguard.com>
> wrote:
>
> I just sent again and got the same bounce back.
>
> Could there possibility be a blocker on your email?
> ------------------------------
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Monday, September 29, 2025 03:03 PM
> *To:* Rosemary Kelly <rkelly@joinlifeguard.com>
> *Subject:* Re: Fw: We were not able to notify melissa.reyes@thekey.com
>
> melissa.reyes@thekey.com is correct. Please try again. I tested and it’s
> working fine.
>
> On Mon, Sep 29, 2025 at 2:58 PM Rosemary Kelly <rkelly@joinlifeguard.com>
> wrote:
>
> Hi Tim - I sent the docusign to Melissa but got the bounce back notice
> below.  I used the email address that Steve had on his email which was
> melissa.reyes@thekey.com.  Is that not correct?
>
> Please advise so I can resend.  thanks.
> ------------------------------
> *From:* noreply@mail.hellosign.com <noreply@mail.hellosign.com> on behalf
> of Dropbox Sign <noreply@mail.hellosign.com>
> *Sent:* Monday, September 29, 2025 02:56 PM
> *To:* Rosemary Kelly <rkelly@joinlifeguard.com>
> *Subject:* We were not able to notify melissa.reyes@thekey.com
>
>
> [image: Dropbox Sign]
> <https://app.hellosign.com/?utm_campaign=unspecified&utm_sourceÞfault&utm_channel=product_promo&utm_medium=email>
>
>
>
> TheKey and Lifeguard Pilot Agreement Amendment
>
> Hi there,
>
> Our email notification to melissa.reyes@thekey.com about TheKey and
> Lifeguard Pilot Agreement Amendment bounced back. This can happen if the
> email address is spelled incorrectly, doesn't exist, the recipient's inbox
> is full, or their email server is temporarily unavailable, overloaded, or
> couldn't be found.
>
> To update the email address and resend, click on the link below:
> Update the email address
> <https://app.hellosign.com/home/resendSignatureNotification?tsm_guidê2ece1f7129eae26eb6abedb7f5b7f64cb3aee7&tJdf8c78a834b007ae5696a65acf5a10&utm_campaign=signature_notification_failure&utm_sourceÞfault&utm_channel=product_promo&utm_medium=email&utm_content=original>
>
>
> ------------------------------
>
> Thanks,
> The Dropbox Sign team
>
> 1800 Owens St, San Francisco, CA 94158
> <https://www.google.com/maps/search/1800+Owens+St,+San+Francisco,+CA+94158?entry=gmail&source=g>
>
>
>
>
> --
> *Melissa Reyes*
> President of Client Services(916)743-0530
>