My sincerest condolences Lisa, I heard about your grandmother's passing.
Our thoughts go out to you and your family. We will issue a refund unless
we hear otherwise from you.
Best regards,
* Timon Page *
General Manager, Ontario
*Please note my email address has changed:*
timon.page@thekey.com
Mobile: (437) 223-0841
TheKey.com <https://thekey.com/>
<https://thekey.com>
On Thu, Jun 19, 2025 at 2:22 PM Cathy Saari <billing@thekey.com> wrote:
> Hi Lisa,
>
> Thank you for your patience. I have attached our breakout spreadsheet of
> the taxes billed. I have also attached the credit memo for $11,595.96. Do
> you want us to apply this credit toward future invoices or do you want a
> refund? We will also report back to the CRA on the next filing.
>
> Cathy
>
> Cathy Saari
> Client Support Specialist | TheKey
> 1-866-226-1702
> billing@thekey
> Hours-8:00am -5:00pm EST M-F
>
> <http://www.thekey.com>
>
>
> 1127209:611100
>