Hi Cheryl and Tim,
I have drafted up the document as requested. I do need a contact number for
Cheryl as the document does state for them to contact her.
If I could get that I can have it completed.
Thank you and I apologize for the delay as I have been in meetings almost
all day back to back today!
On Thu, Nov 10, 2022 at 9:16 AM Chandani Patel <cpatel@thekey.com> wrote:
> Good Morning Tim,
>
> Yes I can have one done up and send it to you both shortly.
>
> On Thu, Nov 10, 2022 at 8:32 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Chandani,
>>
>> Could you please prepare the caregiver fee letter attached for all three
>> suspected caregivers working for Nellie. Where is says "due to working
>> privately for client", please add "due to working privately or via another
>> agency for client".
>>
>> We have confirmation of Karen but we need to speak with the other two
>> prior to sending them out.
>>
>> Cheryl will sign and we will start by sending out Karen's today.
>> Thanks
>> Tim
>>
>> ---------- Forwarded message ---------
>> From: Steve Koyanagi <skoyanagi@thekey.com>
>> Date: Tue, Nov 8, 2022 at 6:22 PM
>> Subject: Re: Karen Marshall docs
>> To: Timothy Thomas <tt@thekey.com>
>> Cc: Cheryl Cartwright <ccartwright@thekey.com>
>>
>>
>> That's a perfectly fine approach. I think threatening both the caregiver
>> and client is fine, but we should regroup if we don't get traction as
>> filing lawsuits for these relatively small amounts given non-competition
>> type laws may not be fruitful.
>>
>> Cheryl, I've attached some sample letter templates you can use/revise as
>> needed. Let me know if you'd like to discuss further.
>>
>> On Tue, Nov 8, 2022 at 3:06 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> I’m a little more agressive. I would suggest we do our best to reinstate
>>> service by going after the caregiver. They clearly love her and wouldnt
>>> want to lose her. In theory pursue her for 5k alongside the client for
>>> 10k.
>>>
>>>
>>> On Tue, Nov 8, 2022 at 6:01 PM Steve Koyanagi <skoyanagi@thekey.com>
>>> wrote:
>>>
>>>> Do we have any invoices we have left to send? We could simply add on
>>>> the placement fee to a final invoice. Otherwise, we could also just
>>>> invoice the client for the 10k placement fee as a separate invoice. That is
>>>> usually our typical first step and we monitor from there as far as a
>>>> client's willingness to pay, etc. We could then also send a demand letter
>>>> to the client if the client doesn't pay the invoice, but historically we
>>>> have not filed lawsuits over the placement fee with individual clients.
>>>> Happy to chat further as needed.
>>>>
>>>>
>>>>
>>>> On Tue, Nov 8, 2022 at 2:54 PM Cheryl Cartwright <
>>>> ccartwright@thekey.com> wrote:
>>>>
>>>>> Good evening Gentlemen,
>>>>>
>>>>> Attached is the client consent form for Nellie Labovitch and caregiver
>>>>> agreement for Karen Marshall. We recently lost our service agreement with
>>>>> Nellie and at the same time Karen Marahall resigned. We suspected the
>>>>> family had hired her privately and tonight I spoke with Karen Marshall at
>>>>> the families home. I did not say who I was as I wasn't sure what the right
>>>>> play was.
>>>>>
>>>>> Please let me know how you would like to proceed.
>>>>>
>>>>> Cheryl
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Brian Boxall <bboxall@thekey.com>
>>>>> Date: Tue., Nov. 8, 2022, 6:49 p.m.
>>>>> Subject: Karen Marshall docs
>>>>> To: Cheryl Cartwright <ccartwright@thekey.com>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Brian Boxall
>>>>> Client Success Manager
>>>>> Home Care Assistance of Winnipeg, MB
>>>>> *Calgary Office: *403-301-3777
>>>>> *Winnipeg Office: *204-489-6000
>>>>> 10B-1700 Corydon Avenue
>>>>> <https://www.google.com/maps/search/1700+Corydon+Avenue?entry=gmail&source=g>
>>>>> Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca)
>>>>> <https://www.homecareassistancewinnipeg.ca/>
>>>>>
>>>>> Join Our Newsletter
>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>
>>>>> <https://homecareassistance.com>
>>>>> Champions of Longevity
>>>>>
>>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>> (514) 591-9387
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>> (514) 591-9387
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> --
>
>
> *Kind Regards, Chandani Patel *
> *Caregiver Ambassador/ Human Resources*
> of Calgary, Alberta & Winnipeg, Manitoba
> *________________________*
>
> *Calgary Office: *
> *825-801-5550**Winnipeg Office: **204-489-6000*
> *Direct Number:* *403-333-0999*
> [image: TheKey] <https://www.thekey.com/>
> *Please note my email has changed:*
> *cpatel@thekey.com <ssousa@thekey.com>*
>
>
--
--
*Kind Regards, Chandani Patel *
*Caregiver Ambassador/ Human Resources*
of Calgary, Alberta & Winnipeg, Manitoba
*________________________*
*Calgary Office: *
*825-801-5550**Winnipeg Office: **204-489-6000*
*Direct Number:* *403-333-0999*
[image: TheKey] <https://www.thekey.com/>
*Please note my email has changed:*
*cpatel@thekey.com <ssousa@thekey.com>*