Hi Harry,
I'm so disappointed in the challenges you have had to work through with the
billing team.
With that department out of my local office,I have no immediate solution to
provide other than I am going to CC my local leadership to see what we can
come up with.
I will follow up as soon as I can.
On Wed, Dec 6, 2023 at 11:04 AM Harry De Leeuw <HDeLeeuw@shindico.com>
wrote:
> Brian,
>
>
>
> You will note the date of our last email below as October 27th. It is now
> December 6th and the issue has not been resolved. I have been in constant
> touch with Cathy Saari over this period and initially, she was cooperative
> and answering my emails. In the past two weeks, I have had no response from
> Cathy to several emails. I am prepared to push this up the chain to Paul
> Kahn, but would like to avoid that if you can straighten things out. If
> this is not rectified very soon, WRHA may require all funding to be
> returned because I haven’t completed their reporting requirements. Please
> advise if you can expedite matters.
>
>
>
> By way of background, The key has now charged the correct account with two
> of the three invoices and all that is required is to charge the third
> invoice to my account and supply me with a letter that the account is paid
> in full.
>
>
>
> Thank you,
>
> Harry
>
>
>
>
>
> *Harry De Leeuw *| Consultant
> BA, FRI, CCIM, CIPS, TRC
> Shindico Realty Inc.
> 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9
> Direct: (204) 928-8232
> Mobile: (204) 981-2424
>
> *Our firm is part of CORFAC International and Retail Brokers Network*
>
> CONFIDENTIAL: The information contained in this email is confidential and
> it is only intended for the use of the individual or entity to whom it is
> addressed. If you have received this email in error, you are prohibited
> from disclosing, copying, distributing or using of this information. The
> unauthorized use, publication, forwarding, copying or printing of this
> email and its attachments is expressly prohibited.
>
> If you no longer wish to receive these emails you may unsubscribe at any
> time by responding to this email with the subject line "Unsubscribe".
>
> *From: *Brian Boxall <bboxall@thekey.com>
> *Date: *Friday, October 27, 2023 at 4:18 PM
> *To: *Harry De Leeuw <HDeLeeuw@Shindico.com>, Cathy Saari <
> catherine.saari@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>
> *Subject: *Re: My Sincere Condolences
>
> I have CC'd Cathy on this email.
>
>
>
> Cathy, Can you please validate what account and when the funds were drawn
> from for Harry DeLeeuw ?
>
>
>
> From my recollection we had an issue with the info on the PAD and that why
> Harry is reaching out, to find out balance owed and provide a method of
> payment.
>
>
>
> On Fri, Oct 27, 2023 at 4:10 PM Harry De Leeuw <HDeLeeuw@shindico.com>
> wrote:
>
> So where did the money come from?
>
>
>
> *Harry De Leeuw *| Consultant
> BA, FRI, CCIM, CIPS, TRC
> Shindico Realty Inc.
> 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9
> Direct: (204) 928-8232
> Mobile: (204) 981-2424
>
> *Our firm is part of CORFAC International and Retail Brokers Network*
>
> CONFIDENTIAL: The information contained in this email is confidential and
> it is only intended for the use of the individual or entity to whom it is
> addressed. If you have received this email in error, you are prohibited
> from disclosing, copying, distributing or using of this information. The
> unauthorized use, publication, forwarding, copying or printing of this
> email and its attachments is expressly prohibited.
>
> If you no longer wish to receive these emails you may unsubscribe at any
> time by responding to this email with the subject line "Unsubscribe".
>
> *From: *Brian Boxall <bboxall@thekey.com>
> *Date: *Friday, October 27, 2023 at 4:06 PM
> *To: *Harry De Leeuw <HDeLeeuw@Shindico.com>
> *Subject: *Re: My Sincere Condolences
>
> Harry,
>
>
>
> I have heard back from billing and they say all invoices are settled.
>
>
>
> On Fri, Oct 27, 2023 at 1:46 PM Brian Boxall <bboxall@thekey.com> wrote:
>
> I am hesitant to have you send another form of payment and then have the
> funds be drawn.
>
>
>
> I have CC'd my billing team to help find the quickest solution.
>
>
>
> Billing, please follow up here asap.
>
>
>
>
>
>
>
> On Fri, Oct 27, 2023 at 12:55 PM Harry De Leeuw <HDeLeeuw@shindico.com>
> wrote:
>
> Hi Brian,
>
>
>
> I took your advice and didn’t send in a cheque for this invoice. To date
> my PAD account does not show that the first or second invoice has been
> paid. Something seems wrong and I have to prepare a final accounting for
> WRHA. Can you please straighten this out or have someone from your
> accounting office call me as soon as you can.
>
>
>
> Thank you,
>
> Harry
>
>
>
> *Harry De Leeuw *| Consultant
> BA, FRI, CCIM, CIPS, TRC
> Shindico Realty Inc.
> 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9
> Direct: (204) 928-8232
> Mobile: (204) 981-2424
>
> *Our firm is part of CORFAC International and Retail Brokers Network*
>
> CONFIDENTIAL: The information contained in this email is confidential and
> it is only intended for the use of the individual or entity to whom it is
> addressed. If you have received this email in error, you are prohibited
> from disclosing, copying, distributing or using of this information. The
> unauthorized use, publication, forwarding, copying or printing of this
> email and its attachments is expressly prohibited.
>
> If you no longer wish to receive these emails you may unsubscribe at any
> time by responding to this email with the subject line "Unsubscribe".
>
> *From: *Brian Boxall <bboxall@thekey.com>
> *Date: *Thursday, October 19, 2023 at 1:45 PM
> *To: *Harry De Leeuw <HDeLeeuw@Shindico.com>
> *Subject: *Re: My Sincere Condolences
>
> This is the last invoice, Harry.
>
>
>
> Others are marked as paid.
>
>
>
> On Thu, Oct 19, 2023 at 1:17 PM Harry De Leeuw <HDeLeeuw@shindico.com>
> wrote:
>
> Brian,
>
>
>
> Can you just ask them to send me a total and final invoice and I will send
> them a check or money order. WRHA wants a final accounting.
>
>
>
> Than you,
>
> Harry
>
>
>
>
>
>
>
> *Harry De Leeuw *| Consultant
> BA, FRI, CCIM, CIPS, TRC
> Shindico Realty Inc.
> 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9
> Direct: (204) 928-8232
> Mobile: (204) 981-2424
>
> *Our firm is part of CORFAC International and Retail Brokers Network*
>
> CONFIDENTIAL: The information contained in this email is confidential and
> it is only intended for the use of the individual or entity to whom it is
> addressed. If you have received this email in error, you are prohibited
> from disclosing, copying, distributing or using of this information. The
> unauthorized use, publication, forwarding, copying or printing of this
> email and its attachments is expressly prohibited.
>
> If you no longer wish to receive these emails you may unsubscribe at any
> time by responding to this email with the subject line "Unsubscribe".
>
> *From: *Brian Boxall <bboxall@thekey.com>
> *Date: *Friday, October 13, 2023 at 9:32 AM
> *To: *Harry De Leeuw <HDeLeeuw@Shindico.com>
> *Subject: *Re: My Sincere Condolences
>
> I will check in on the billing, and give you a call if necessary.
>
>
>
>
>
>
>
> On Thu, Oct 12, 2023 at 8:22 PM Harry De Leeuw <HDeLeeuw@shindico.com>
> wrote:
>
> Thank you Brian,
>
>
>
> You really have a gem in Jenni. She is the most caring person we have had
> helping Jane through this and she never stops working. I would recommend
> her to any family needing good care.
>
>
>
> Were you able to straighten out the invoicing. If PAD doesn’t work , I can
> use etransfer for the final invoice.
>
>
>
> Thank you for your very professional assistance.
>
>
>
> Harry
>
>
>
> *Harry De Leeuw *| Consultant
> BA, FRI, CCIM, CIPS, TRC
> Shindico Realty Inc.
> 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9
> Direct: (204) 928-8232
> Mobile: (204) 981-2424
>
> *Our firm is part of CORFAC International and Retail Brokers Network*
>
> CONFIDENTIAL: The information contained in this email is confidential and
> it is only intended for the use of the individual or entity to whom it is
> addressed. If you have received this email in error, you are prohibited
> from disclosing, copying, distributing or using of this information. The
> unauthorized use, publication, forwarding, copying or printing of this
> email and its attachments is expressly prohibited.
>
> If you no longer wish to receive these emails you may unsubscribe at any
> time by responding to this email with the subject line "Unsubscribe".
>
> *From: *Brian Boxall <bboxall@thekey.com>
> *Date: *Thursday, October 12, 2023 at 3:24 PM
> *To: *Harry De Leeuw <HDeLeeuw@Shindico.com>
> *Subject: *My Sincere Condolences
>
> Hi Harry,
>
>
>
> Jenni passed along the news.
>
>
>
> I am sorry to hear it. I hope we provided some quality support for you
> and your family.
>
>
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> *Error! Filename not specified.*
>
>
>
>
>
>
> --
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> *Error! Filename not specified.*
>
>
>
>
>
>
> --
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> *Error! Filename not specified.*
>
>
>
>
>
>
> --
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> *Error! Filename not specified.*
>
>
>
>
> --
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> *Error! Filename not specified.*
>
>
>
>
>
>
> --
>
> *Brian Boxall*
>
> *Client Success Manager*
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> [image: Image removed by sender. TheKey]
>
>
>
>
>
--
Brian Boxall
Client Success Manager
Direct 431 887 1785
Office 204 489 6000
TheKey.ca <https://thekey.ca/>
[image: TheKey]