Re: Re: Cell Phone - New Hire - Jay Bradley - Start Date: 2026-03-02 - [#1453384] - [#1457201]

Hi Mike,

Okay. Keep me posted on when you can place the order.

J

On Fri, 6 Mar 2026 at 14:27, Mike Conner <itsupport@thekey.com> wrote:

> Hi Jay,
>
> I hope you are well. I wanted to let you know that there has been an
> ongoing issue with the Canadian Amazon. I've been unable to place the order
> for a monitor or other IT related items.
>
> We have a case open with Amazon to help and try and resolve the issue.
> Once I can place the order I will let you know.
>
>
> Thanks,
> Mike
>
>
> On Thu, 5 Mar at 8:24 PM , Jay Bradley <jason.bradley@thekey.com> wrote:
>
> Hi Sneha,
>
> Yes.
> I would like to request a monitor.
>
> Thank you.
>
> Jay
>
>
> Jay Bradley
> 778-938-3101
>
> On Mar 5, 2026, at 5:08 PM, Sneha Kumari <itsupport@thekey.com> wrote:
>
> 
> Hi Jay,
>
> Thank you for contacting The Key IT Helpdesk.
>
> While reviewing our onboarding records, we noticed that a monitor request
> is currently missing. Please let us know if you would like us to proceed
> with placing an order for a monitor for you.
>
> Kindly confirm at your convenience so we can move forward with the
> request.
>
> If you have any questions or need assistance, feel free to reach out.
>
> Thanks,
> Sneha Kumari
> Service Desk Engineer
> sneha.kumari@thekey.com
> Contact IT Support 24*7 @ (888)838-1955* |* hca.freshdesk.com
> TheKey.com <https://www.thekey.com/>
> On Thu, 5 Mar at 7:37 PM , Jay Bradley <jason.bradley@thekey.com> wrote:
>
> Hi Cody,
>
> Thanks for the update and specifics.
> In speaking with Tim, he believed that he had also requested a monitor for
> myself based on my request.
> Can I make the request again for a monitor as well please.
>
> Thanks in advance,
>
> Jay
>
>
> Jay Bradley
> 778-938-3101
>
> On Mar 5, 2026, at 2:02 PM, Aaron Worob <itsupport@thekey.com> wrote:
>
> 
> Hi David and Jay,
>
> I just shipped an iPhone 15 Pro Max to Jay at the West Vancouver office.
> It shipped via FedEx with a tracking number: 889340966864, and delivery is
> scheduled for 3/13.
>
> The device is pre-configured with the phone number: (236)668-7122 and a
> screen unlock PIN: 246810. Jay will need to sign up for a new Apple Account
> using his TheKey.com <//TheKey.com> e-mail address. Please let me know if
> you encounter any trouble!
>
>
> Thank you,
> Aaron Worob
> Network/Systems Administrator
> *aaron.worob@thekey.com <aaron.worob@thekey.com>*
> [image: TheKey] <https://homecareassistance.com/>
> On Tue, 3 Mar at 12:09 PM , David Zychowski <david.zychowski@thekey.com>
> wrote:
>
> First and Last Name David Zychowski
> Job Title Director, Referral Partner Experience
> Your/Hiring Manager Work Email Address david.zychowski@thekey.com
> Work Location Remote
> Team Member's First and Last Name Jay Bradley
> Job Title Area Sales Manager
> Start Date 2026-03-02
> Work Location Office/Hybrid
> Will this employee be in a Home Care Liaison or HCL Role? Yes
> Will this employee be taking over an existing cell line? No
> Please enter a minimum of 3 preferred area codes for the new hire in order
> of preference. 604, 778, 236
> Address 1 1861 Marine Drive, West Vancouver, BC V7V 1J7
> Address 2
> City West Vancouver
> State British Columbia
> Zip Code N/A
> What office will the team member be located at? Vancouver
> What is the office address? 1861 Marine Drive, West Vancouver, BC V&V
> 1J7, West Vancouver, British Columbia
> List the available workstation(s) in the office. It is helpful to list the
> name of the previous team member who occupied the workstation. N/A
> Laptop Issue a new laptop
> If reassigning a laptop, provide the name of the previous user. N/A
> Computer Monitor No monitor needed
> If reassigning a monitor, provide the name of the previous user. N/A
> Please Notate Additional Special Requirements For The User's Role &
> Business Reason (example: additional RAM, higher processor, etc.) N/A
> Create an E-Fax account? No
> What E-Fax numbers will the team member need access to? (XXX-XXX-XXXX) N/A
> Create an Zoom account and phone number? No
> What email distribution list(s) does this team member need to be added to?
> N/A
> Check all that apply ClearCare
> If ClearCare access is needed, please provide the URL ClearCare Canada
> If ClearCare access is needed, please confirm the specific locations
> within the ClearCare URL the employee will need access to. If they need
> access to all locations, please type in all as your answer. Canada
> If FreshDesk access is needed, please provide the exact queue(s) that the
> agent needs access to. N/A
> What else can the IT Support Team assist with this new team member's
> equipment and system set-up? Please issue the appropriate cell phone for
> an HCL/ASM
> This message was automatically generated from a Google Form submission.
>
> 1457201:611100
>