Re: Form Change in Callrail

From
Alexa Graziani <agraziani@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Jon Eckrich <jon.eckrich@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Megan Heinen <mheinen@thekey.com>
Date
2023-06-30 10:35:55
Folder
INBOX
--00000000000069565b05ff5c4095 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey and Jon, I see Tim's OOO today, but I'm hoping you're around to help me make sure the forms still work since the change was implemented EOD yesterday. I am going to place test contact us and job inquiry forms on both the Winnipeg and Montreal sites. Please let me know if you receive them. Sincerely, On Tue, Jun 27, 2023 at 9:40=E2=80=AFAM Alexa Graziani wrote: > Thank you! > > On Tue, Jun 27, 2023 at 6:19=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Alexa, >> >> Sounds good. I'm adding @Jon Eckrich who >> oversees recruitment so that he's in the loop. >> >> Clear to proceed, >> Thanks >> >> On Fri, Jun 23, 2023 at 12:23=E2=80=AFPM Alexa Graziani >> wrote: >> >>> Hi Tim, >>> >>> After reviewing the functionality on all websites, we will only need to >>> make this change for Winnipeg and Montreal because those are the only >>> locations that have the form on the actual website. The other website a= ll >>> push applicants to a chat or to Clearcare. >>> >>> >>> To confirm, this change means: >>> >>> 1) We would be only having form tracking for clients forms and remove >>> career application form tracking in CallRail >>> *Montreal *contact us: >>> https://www.homecareassistancemontreal.ca/contact.html >>> *Winnipeg *contact us: >>> https://www.homecareassistancewinnipeg.ca/contact-us-2/ >>> >>> >>> >>> >>> 2) We route leads for: >>> >>> *Montreal* to montreal-recruitment@thekey.com on this form >>> https://e.homecareassistancemontreal.ca/ >>> >>> *Winnipeg* to winnipeg-recruitment@thekey.com on this form >>> https://www.homecareassistancewinnipeg.ca/caregiver-application/ >>> >>> >>> Have you informed both teams about the change? Once you confirm they ar= e >>> prepared for it, I will let the web dev team know they are approved to >>> implement the changes. >>> >>> Sincerely, >>> >>> On Thu, Jun 22, 2023 at 6:01=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Got it, thanks Alexa >>>> >>>> On Wed, Jun 21, 2023 at 7:24=E2=80=AFPM Alexa Graziani >>>> wrote: >>>> >>>>> Thanks for confirming the list is correct. >>>>> >>>>> Tim - these have been set up and you're on the other thread. >>>>> >>>>> Sincerely, >>>>> >>>>> On Wed, Jun 7, 2023 at 5:13=E2=80=AFPM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Hi Joey, >>>>>> >>>>>> You can actually fill out a whole list of people! That will end up >>>>>> being a distribution email so that everyone gets it. >>>>>> >>>>>> Adding Tim and setting up time for next week. >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> On Fri, Jun 2, 2023 at 9:14=E2=80=AFAM Joey Taylor >>>>>> wrote: >>>>>> >>>>>>> Hey Alexa, >>>>>>> >>>>>>> I have filled out the forms and attached the specific individuals >>>>>>> who are responsible for those departments. I would like to discuss = having a >>>>>>> back-up as well in case someone is on vacation! >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> On Thu, Jun 1, 2023 at 7:50=E2=80=AFPM Alexa Graziani >>>>>>> wrote: >>>>>>> >>>>>>>> Can do! I'm OOO for tomorrow and much of next week. So if you can >>>>>>>> fill out this document by EOD Tuesday, I can set up a time to go o= ver next >>>>>>>> steps the following week. >>>>>>>> >>>>>>>> On Thu, Jun 1, 2023 at 12:07=E2=80=AFPM Joey Taylor >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hey Alexa and Megan, >>>>>>>>> >>>>>>>>> My team is going through the calls from last week (the ones in >>>>>>>>> red), I will get a report shortly on why certain ones were not en= tered!! >>>>>>>>> This change works for me, would we be able to set up a quick >>>>>>>>> meeting beforehand just to make sure I understand everything comp= letely? >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> >>>>>>>>> On Thu, Jun 1, 2023 at 1:56=E2=80=AFPM Alexa Graziani >>>>>>>> agraziani@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Joey, >>>>>>>>>> >>>>>>>>>> In order to better optimize our paid advertising, we will need t= o >>>>>>>>>> make a change to the forms in Callail. >>>>>>>>>> >>>>>>>>>> The change means we will no longer be tracking the job >>>>>>>>>> submissions in callrail and just track the contact us form. That= way, we >>>>>>>>>> are only optimizing off of contact us submissions in Google Ads. >>>>>>>>>> >>>>>>>>>> This means the recruiting team would not get notified in >>>>>>>>>> Callrail. Instead, they would get a notification email from the = website. >>>>>>>>>> >>>>>>>>>> The next steps would be to work with you to iron out who would >>>>>>>>>> need to receive each email in this document. >>>>>>>>>> >>>>>>>>>> Then we would get final approval on the process change from Angi= e and work >>>>>>>>>> with Tech to make the changes. >>>>>>>>>> >>>>>>>>>> Does this change work for you? Happy to set up a call to talk it >>>>>>>>>> through if it's easier. >>>>>>>>>> >>>>>>>>>> Sincerely, >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Alexa Graziani >>>>>>>>>> Senior Marketing Manager - Consumer Growth >>>>>>>>>> * Please note my email has changed: * >>>>>>>>>> agraziani@th

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