--000000000000785f0506440a1014 Content-Type: multipart/alternative; boundary="000000000000785f0406440a1013" --000000000000785f0406440a1013 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and initials added to spreadsheet. Warmly, Allison On Wed, Nov 19, 2025 at 7:30=E2=80=AFPM Andi Osani-Moroso wrote: > Received and initials added to spreadsheet. > > On Wed, Nov 19, 2025 at 4:45=E2=80=AFPM Kristen Bourne > wrote: > >> Received and noted, thank you! >> >> Kristen Bourne >> Home Care Liaison >> kristen.bourne@thekey.com >> 843-957-6158 >> >> >> On Wed, Nov 19, 2025 at 5:36=E2=80=AFPM Tiffany Phillips > tiffany.phillips@thekey.com> wrote: >> >>> Received and updated the sheet! >>> >>> On Wed, Nov 19, 2025 at 2:32=E2=80=AFPM Nil Maape wrote: >>> >>>> I received mine and added my initials on the sheet. Thanks, Jackie! >>>> >>>> *Nil Maape* >>>> >>>> Home Care Liaison Chicago >>>> >>>> Mobile: 773.923.6668 >>>> >>>> Office: 847.853.0607 >>>> >>>> Email: nil.maape@thekey.com >>>> >>>> TheKey.com >>>> >>>> >>>> >>>> >>>> On Wed, Nov 19, 2025 at 12:03=E2=80=AFPM Jackie Summers >>>> wrote: >>>> >>>>> Dear Sales Team and General Managers, >>>>> >>>>> This email is to inform you that a new enablement tool, a Life >>>>> Enrichment Guide, will be arriving at your homes this week for both S= ales >>>>> Team Members and General Managers. >>>>> >>>>> List of shipments is >>>>> here >>>>> >>>>> - >>>>> please insert your initials in column A to confirm you've received yo= ur >>>>> shipment. >>>>> >>>>> *Please note: We request that you please hold off on using them this >>>>> week*. We will shortly be sending sticker artwork to correct an error >>>>> on the "Important Dates" page: there was no representation for Jewish >>>>> holidays, and there is a holiday date error. We sincerely apologize f= or >>>>> this oversight. >>>>> >>>>> We will either be shipping you a sticker to cover this page or provid= e >>>>> the artwork to print a sticker locally (being determined). Please uti= lize >>>>> the sticker artwork to cover the "Important Dates" page once it arriv= es or >>>>> the artwork is sent. Info to come soon. >>>>> >>>>> *What you can start now: * >>>>> In preparation for utilizing the guide, please review the Life >>>>> Enrichment Guide Strategy Guide here >>>>> >>>>> : >>>>> >>>>> *=F0=9F=8E=A5 **RECORDING OF STRATEGY FOR REVIEW >>>>> * >>>>> *=F0=9F=8E=A5* >>>>> >>>>> There are two core strategies: >>>>> - B2B Strategy: Executive Director Partnership Development >>>>> - B2C Strategy: Resident Engagement and Opportunity for Care Need >>>>> Conversations >>>>> >>>>> [image: image.png]Salesforce Documentation Requirements >>>>> >>>>> Document all touchpoints using established fields: >>>>> >>>>> - >>>>> >>>>> Tied to Sales Initiative: "Life Enrichment Guide Event >>>>> Facilitation" if you hosted an event reviewing the guide >>>>> - >>>>> >>>>> Collateral Given: =E2=80=9CLife Enrichment Guide=E2=80=9D when giv= ing out physical >>>>> copies of the book >>>>> >>>>> >>>>> Thank you for your understanding and cooperation. >>>>> We appreciate you and hope this will be an impactful tool for you all= . >>>>> I'll be in touch soon on the next steps for the sticker. >>>>> >>>>> Jackie Summers >>>>> Director of Sales Operations >>>>> 951-675-0413 >>>>> TheKey.com [image: TheKey] >>>>> >>>>> >>>>> >>>>> >>>>> > > -- > Andi Moroso > Home Care Liaison, South Bay > andrea.moroso@TheKey.com > Mobile: (310) 916-7654 > Office: (310) 746-4950 > https://thekey.com > [image: Click to go to TheKey's LinkedIn page.] > [image: Click to go to > TheKey's Facebook page.] [image: > Click to go to TheKey's Instagram page.] > > > --=20 *Allison Larking* General Manager | TheKey Mobile: 925-239-6315 Office: 925-820-8390 --000000000000785f0406440a1013 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and initials added to spreadsheet. Warmly, Allison On Wed, Nov 19, 2025 at 7:30=E2= =80=AFPM Andi Osani-Moroso < = andrea.moroso@thekey.com > wrote: Received=C2=A0and initials added t= o spreadsheet. On Wed, Nov 19, 2025 at 4:45=E2=80=AFPM Kristen Bourne <= kristen.bour= ne@thekey.com > wrote: Received and noted, thank you!=C2=A0 Kristen Bourne Home Care Liaison=C2=A0 kristen.bourne@t= hekey.com 843-957-6158 = On Wed, Nov 19, 2025 at 5:36=E2=80=AFPM Tiffany Phillips < tiffany.phillips@= thekey.com > wrote: Received and updated the sheet! On Wed, Nov 19, = 2025 at 2:32=E2=80=AFPM Nil Maape < nil.maape@thekey.com > wrote: I received mine and added my initials on = the sheet. Thanks, Jackie! = Nil Maape Home Care Liaison Chi= cago <span style=3D"font-size:10pt;font-famil= y:Verdana,sans-serif;vertical-align:baseline;background-color:transparent;c= olor:rgb(112