Re: Lois Chambers Scheduling Changes yesterday

--000000000000151a1905f161b2e3 Content-Type: multipart/alternative; boundary="000000000000151a1605f161b2e2" --000000000000151a1605f161b2e2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable will do *Allison Brennan* *Care Manager* *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 *Tel: 519-954-2111 Ext: 1410003* 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 *Tel: 905-337-1200* *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Balanced Care Method Cognitive Therapeutics Read our Reviews On Tue, Jan 3, 2023 at 3:12 PM Timothy Thomas wrote: > let me know what she responds with > > On Tue, Jan 3, 2023 at 3:09 PM Allison Brennan allison.brennan@homecareassistance.com> wrote: > >> Hi June >> >> Pat B- Lois Chambers Daughter- was upset today because she was not made >> aware of the scheduling change last night for Lois and it didnt go well.= I >> know Jay is on her Care team, but she doesnt do the overnights and its a >> different routine at night. >> >> The changes were made in the morning and the family was never made aware= - >> and Pat likes to go and train the overnight CGs with the routine. There >> would have been more than enough time for her to go there since Jay was >> scheduled at 1030am for a 9pm start. >> >> Please ensure you are updating the families when you make schedule >> changes to make sure there are not specific instructions that need to be >> handed over to the caregiver for the shift. >> >> Thanks :) >> >> *Allison Brennan* >> *Care Manager* >> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >> Waterloo & Wellington region* >> 375 University Ave E, Waterloo, ON, N2K3M7 >> >> *Tel: 519-954-2111 Ext: 1410003* >> 2525 Old Bronte Rd, Suite 212, Oakville, ON, >> L6M >> 4J2 >> >> *Tel: 905-337-1200* >> >> >> *Champions of Aging Well* >> >> *www.**H**o * >> >> *me Care >> Assistance >> Waterloo >> .ca >> www.HomeCareAssistanceGuelph.ca* >> *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca= * >> >> Visit our Website >> Balanced Care Method >> Cognitive Therapeutics >> Read our Reviews >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000151a1605f161b2e2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable will do Allison Bren= nan Care Manager Home Care Assistance -=C2=A0 Serving Oakville, Mississauga, Burlington, Waterl= oo & Wellington region 375 University Ave E, Waterloo, ON, N2K3M7 =C2=A0 Tel:=C2= =A0519-954-2111 Ext: 1410003 2525 Old Bronte Rd, S= uite 212, Oakville, ON,=C2=A0 <a href=3D= "https://www.google.com/search?q=3D2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakvi= lle%2C+ON%2C+L6M+4J2&rlz=3D1C1CHBF_enCA974CA974&ei=3DWFhMYrSaHuGT9P= wPrM6AmAc&ved=3D0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=3D5&a= mp;oq=3D2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&gs= _lcp=3DCgdnd3Mtd2l6EAM6DggAEI8BEOoCEIwDEOUCOhEILhCPARDUAhDqAhCM