--000000000000310793064870c6fe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi team, We have an update to the agenda! Welcome @Bridgett Scherer (Bee) & @Audra Williams . - *@Chris Gerard Opening, Origin Story & Select 2 Q&A* *(~16 minutes)* - *@Bridgett Scherer (Bee) & @Audra Williams =E2=80=93 Radical Client-Centricity Spotlight & Initia= tive Preview* *(~3 minutes)* - *@Nina Kani & @Amanda Fults = =E2=80=93 Compliance Manual Overview* *(~3 minutes)* - *@Amanda Ominsky =E2=80=93 Culture & Engagemen= t Updates* *(~2 minutes)* - *@Timothy Thomas =E2=80=93 Canada Office Success Spotlight= * *(~3 minutes)* - *@Chris Gerard =E2=80=93 Closing & Awards Confer= ence Announcement* *(~2 minutes)* Thank you, Sky Cross Sr. Director of Employee Experience & Communications sky.cross@thekey.com (309) 252 - 0773 *TheKey.com * [image: TheKey] On Thu, Jan 15, 2026 at 11:00=E2=80=AFAM Sky Cross w= rote: > Hello team, > > A friendly reminder to please update your slides in preparation for your > sections. I=E2=80=99ve made a few minor updates to the deck. If you need = support > creating or refining any slides, please let me know by end of day today s= o > we can ensure everything is ready ahead of the meeting. > > @Chris Gerard Opening, Origin Story & Q&A (~20 > minutes) > > - Setting the tone with transparency, context, and connection. > - Welcome and framing for the town hall > - Chris=E2=80=99s origin story and leadership journey > - Sharing the story (and photo) of the shed @Natalie Graham > - Can you share that on a slide? > - Addressing a selection of submitted employee questions > - Reminder: the question submission link will remain open, and > responses will continue into next month=E2=80=99s town hall > > @Nina Kani @Amanda Fults Co= mpliance > Manual Overview (~3 minutes) > > - A high-level overview of what=E2=80=99s new and why this matters now= . > > @Amanda Ominsky Culture & Engagement Updates > (~2 minutes total) > > - Podcast Club reminder and how to participate > - CAREcrew 2026 Kickoff reminder and what=E2=80=99s ahead > > @Timothy Thomas Canada Office Success Spotlight (~3 > minutes) > > - Highlighting a recent Canada office win > > @Chris Gerard Closing Statement > > - Reminder to submit questions for next Town Hall (~2 minutes) > - Announce the upcoming in-person awards conference. > > > SLIDE DECK: > https://docs.google.com/presentation/d/1OPNRDK8Ca1L9it7Yjas_lkoniBiVXwBo= xRzM2IK4p0Q/edit?usp=3Dsharing > > > Thank you! > > Sky Cross > Sr. Director of Employee Experience & Communications > sky.cross@thekey.com > (309) 252 - 0773 > > *TheKey.com * > > [image: TheKey] > > > On Fri, Jan 9, 2026 at 7:35=E2=80=AFPM Sky Cross w= rote: > >> Hi team, >> >> Sharing the proposed agenda and time allocations for our upcoming >> 30-minute Town Hall so we=E2=80=99re aligned on flow, ownership, and pac= ing. >> >> *Proposed Agenda & Timing* >> >> - >> >> *@Chris Gerard =E2=80=93 Opening & Backgro= und >> Story* (approx. *20 minutes*) >> Setting the tone for the call with context, reflection, and key >> messages. >> - >> >> *@Nina Kani =E2=80=93 Compliance Manual Announcem= ent* >> (approx. *4 minutes*) >> High-level overview and why this matters now. >> - >> >> *@Amanda Ominsky =E2=80=93 Podcast Club = Update* >> (approx. *1 minute*) >> Brief call-out and how employees can get involved. >> - >> >> *Office Highlight* (approx. *3 minutes*) >> Spotlight on HCL, CGM, and expanded support tied to a success story. >> *We=E2=80=99ll need a volunteer to deliver this portion.* >> - >> >> *@Timothy Thomas =E2=80=93 Canada Win* (approx. *2 mi= nutes*) >> Quick update and recognition. >> >> Please review and let me know by the end of the day on January 15th if >> you have any concerns with the timing or ownership, or if you=E2=80=99re= able to >> volunteer for the Office Highlight segment. >> >> Townhall Deck: >> https://docs.google.com/presentation/d/1OPNRDK8Ca1L9it7Yjas_lkoniBiVXwB= oxRzM2IK4p0Q/edit?usp=3Dsharing >> >> >> Thanks all, looking forward to a strong, focused call. >> >> Best, >> Sky Cross >> Director of Employee Experience >> sky.cross@thekey.com >> (309) 252 - 0773 >> >> *TheKey.com * >> >> [image: TheKey] >> > --000000000000310793064870c6fe Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi team,=C2=A0 We have an up= date to the agenda! Welcome=C2=A0 @Bridgett Sch= erer (Bee) =C2=A0&=C2=A0 @Audra Williams .=C2=A0 @Chris = Gerard =C2=A0=C2=A0Opening, Origin Story & Select 2 Q&A = (~16 minutes) @Bridgett Scherer (Bee) =C2=A0&a= mp;=C2=A0 @Audra Williams =C2=A0=C2=A0=E2=80= =93 Radical Client-Centricity Spotlight & Initiative Preview (~3 minutes) @Nina Kani =C2=A0&=C2=A0 @Amanda Fults =C2=A0=C2=A0=E2=80=93 Compliance= Manual Overview (~3 minutes) @Amanda Ominsky =C2=A0=C2= =A0=E2=80=93 Culture & Engagement Updates (~2 minutes) @Timothy Thomas =C2=A0=C2=A0=E2=80=93 = Canada Office Success Spotlight (~3 minutes) @Chris Gerard =C2=A0=C2=A0= =E