----==_mimepart_691dd924b9e82_20380fa9e419664cf Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Good morning. I tried entering the information that you provi= ded twice and each time it was rejected.=C2=A0 Respectfully, =C2=A0= Sophia Jantz Collections and Contact Specialist 2|=C2=A0TheKey Phone:= 866-226-1702 billing@thekey.com = =0D =0D On=0D Wed, 19 Nov at 9:08 AM=0D , TheKey Support wro= te:=0D She provided the address - 7486 East Soaring= Eagle Way, Scottsdale 85266. Please let me know if it goes through. =0D =0D =0D On Tue, Nov 18, 2025 at 5:16=E2=80=AFPM Sophia Jantz wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Tim, =0D =0D =0D =0D Thank you for the information. We need the zip code that is associated w= ith the billing for that card. May you please obtain this I tried the 600= 35 and that did not work. Thank you. =0D =0D =0D =0D Respectfully, =0D =0D =C2=A0 =0D =0D Sophia Jantz =0D =0D =0D =0D Collections and Contact Specialist 2|=C2=A0TheKey=0D =0D =0D =0D Phone: 866-226-1702 =0D =0D billing@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 18 Nov at 3:43 PM=0D =0D , TheKey Support wro= te:=0D =0D Hi Marc,=C2=A0 =0D =0D Heidi provided me with the following credit card to clear the balance. =0D= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Heidi Patzik =0D =0D =0D =0D =0D =0D =0D =0D 3:40=E2=80=AFPM (2 minutes ago) =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D to=C2=A0me =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Please use this card Mastercard =0D =0D Martin Brozosky =0D =0D 5189410069965963 =0D =0D Exp 04/28 =0D =0D Code 379 =0D =0D =0D =0D Thank you =0D =0D Heidi Patzik =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Tue, Nov 18, 2025 at 1:46=E2=80=AFPM Timothy Thomas w= rote: =0D =0D =0D =0D =0D =0D Thanks Marc =0D =0D =0D =0D On Tue, Nov 18, 2025 at 1:31=E2=80=AFPM Marc Atkinson wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Everyone, =0D =0D =0D =0D =0D =0D =0D =0D I just received a phone call from the client's daughter/POC Heidi Patzik= . =0D =0D =0D =0D =0D =0D =0D =0D She requested that we review every single shift that was billed to ensur= e that both sides are in agreement concerning the balance due of $6,760.8= 7. She claims she is going to be calling back before the end of the day t= o provide a credit card and to process the payment in full. =0D =0D =0D =0D =0D =0D =0D =0D We will keep everyone updated as to the status of this. =0D =0D =0D =0D =0D =0D =0D =0D Thank you! =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Regards, =0D =0D =0D =0D =0D =0D =0D =0D Marc Atkinson =0D =0D =0D =0D Senior Client Account Specialist =0D =0D =0D =0D Customer Contact & Collections Center =0D =0D =0D =0D 866-226-1702 - Main Line =0D =0D =0D =0D 239-264-1290 - Direct =0D =0D =0D =0D billing@thekey.com=0D =0D =0D =0D =0D =0D ----==_mimepart_691dd924b9e82_20380fa9e419664cf Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Tim, =0D =0D Good morning. I tried entering the information that you = provided twice and each time it was rejected.=C2=A0 =0D =0D =0D =0D Respectfully, =0D =C2=A0 =0D Sophia Jantz =0D =0D Co= llections and Contact Specialist 2|=C2=A0 <span style=3D"font-weigh= t: 700; font-style: normal; font-size: 10pt; font-family: Verdana, sans-s= erif; box-sizing: border-box; word-break: break-word; overflow-wrap: brea=