--00000000000071b10a06013c6d74 Content-Type: multipart/alternative; boundary="00000000000071b10906013c6d73" --00000000000071b10906013c6d73 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Elizabeth,please note we have already spoken about the hours I input above in our Mtl AM meeting. You can follow Timothy's instructions as per above message.Thank you everyone have a good day Melissa Caltagirone Staffing Manager *514 907 5065* TheKey.ca [image: TheKey] On Mon, Jul 24, 2023 at 10:26=E2=80=AFAM Elizabeth Clark wrote: > We will move forward with crediting the client in alignment with their > requests, thank you. > > Pardon my brevity, Sent from my iPhone > > On Jul 24, 2023, at 7:20 AM, Timothy Thomas wrote: > > =EF=BB=BF > Melissa please confirm these times with the caregiver and why our clock > in/out times don't line up with the client. > > Regardless I suggest we move forward with the credit as it's not material= . > Just want to be sure the CG is respecting our process and clocking in/out > properly. > > No need to meet on this. > > On Mon, Jul 24, 2023 at 8:51=E2=80=AFAM wrote: > >> Hello All- >> >> >> >> In advance of our time together I=E2=80=99d like to request that you rev= iew the >> below. The adjustment details provided by Melissa do not align with what >> the client requested. There are differences in the 20th, 25th, and 27th. >> If someone can clarify which are correct, we can update the credits >> created, as appropriate, and cancel our meeting this morning. >> >> >> >> In the event the times we approve to credit differ from the Clients, I= =E2=80=99d >> request someone from Operations call the customer to discuss the credits= we >> can provide, why, etc. versus inserting Finance. >> >> >> >> Melissa Provided: >> >> [image: image001.jpg] >> >> >> >> Client Payer Provided: >> >> >> >> *Date* >> >> *Arrival* >> >> *Departure* >> >> *Ttl Hrs Worked* >> >> *Ttl Hrs Billed* >> >> *Invoice #* >> >> 20-Jun >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.5 >> >> 49068 >> >> 25-Jun >> >> 4:00 >> >> 9:45 >> >> 5.75 >> >> 6.5 >> >> 49068 >> >> 27-Jun >> >> 4:30?** >> >> 10:00 >> >> 5.5 >> >> 5.0 >> >> 49167 >> >> 02-Jul >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.0 >> >> 49167 >> >> 04-Jul >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.0 >> >> 49268 >> >> >> >> >> >> >> >> >> >> >> >> Total >> >> >> >> >> >> 29.25 >> >> 30.00 >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> Net hrs owing >> >> >> >> >> >> *-0.75* >> >> >> >> >> >> *From:* Ali Malik >> *Sent:* Thursday, July 20, 2023 10:23 AM >> *To:* Elizabeth Clark >> *Subject:* Fwd: Facture/Invoice 49268 Home Care Assistance Montr=C3=A9al= / >> Soins =C3=A0 Domicile >> >> >> >> >> >> ---------- Forwarded message --------- >> From: *Maria Licoudis* >> Date: Thu, Jul 13, 2023 at 1:59=E2=80=AFAM >> Subject: Fwd: Facture/Invoice 49268 Home Care Assistance Montr=C3=A9al /= Soins >> =C3=A0 Domicile >> To: Ali Malik >> Cc: Sumira Suthesan >> >> >> >> >> >> >> >> *Maria Licoudis RN* >> >> *Client Success Manager* >> >> >> >> 514-907-5065 >> >> >> >> *TheKey.ca* >> >> >> >> [image: ~WRD0002.jpg] >> >> >> >> >> Begin forwarded message: >> >> *From:* D Riback >> *Date:* July 13, 2023 at 3:26:37 AM GMT+3 >> *To:* Melissa Caltagirone >> *Cc:* Maria Licoudis >> *Subject:* *Re: Facture/Invoice 49268 Home Care Assistance Montr=C3=A9al= / >> Soins =C3=A0 Domicile* >> >> =EF=BB=BF >> >> Hi Melissa >> >> Today I received a revised version of invoice 49268 which has been >> corrected to show Celestina=E2=80=99s hours worked for July 4th as 6 hou= rs. I >> have just paid it. >> >> I have updated the spreadsheet that I sent on Monday and attached it >> below. >> >> It shows that the net amount I have been over-billed for Celestina=E2=80= =99s >> total hours worked is 0.75 hours (over 5 shifts) which works out to $28.= 50. >> >> If it=E2=80=99s acceptable to the billing department, I=E2=80=99d like t= o reconcile the >> billing by deducting $28.50 from the total on invoice 49068 =E2=80=93 wh= ich I have >> not yet paid. The invoice is currently showing 13 hrs/$494.00. If I redu= ce >> this by $28.50 the revised total would be $465.50. >> >> Please advise if this is acceptable. >> >> Thanks, >> >> Donna >> >> >> >> >> >> *Date* >> >> *Arrival* >> >> *Departure* >> >> *Ttl Hrs Worked* >> >> *Ttl Hrs Billed* >> >> *Invoice #* >> >> 20-Jun >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.5 >> >> 49068 >> >> 25-Jun >> >> 4:00 >> >> 9:45 >> >> 5.75 >> >> 6.5 >> >> 49068 >> >> 27-Jun >> >> 4:30?** >> >> 10:00 >> >> 5.5 >> >> 5.0 >> >> 49167 >> >> 02-Jul >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.0 >> >> 49167 >> >> 04-Jul >> >> 4:00 >> >> 10:00 >> >> 6.0 >> >> 6.0 >> >> 49268 >> >> >> >> >> >> >> >> >> >> >> >> Total >> >> >> >> >> >> 29.25 >> >> 30.00 >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> Net hrs owing >> >> >> >> >> >> *-0.75* >> >> >> >> >> >> >> >> >> >> *From: *D Riback >> *Date: *Tuesday, July 11, 2023 at 5:18 PM >> *To: *Melissa Caltagirone >> *Cc: