Re: 167464 Beverly Christie - FIN-WELCOME CALL - [#1107566]

From
Nathan Castaneda <nathan.castaneda@thekey.com>
To
Timon Page <timon.page@thekey.com>
CC
Client Service <clientservice@thekey.com>, tt@thekey.com
Date
Fri, 23 May 2025 15:30:56 -0400
Folder
INBOX
--000000000000cc19540635d2a333 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Care Document resigned and uploaded On Fri, May 23, 2025 at 12:11=E2=80=AFPM Nathan Castaneda wrote: > Update: Did not receive the paperwork yesterday, called son for a follow > up on status mentioned he worked overtime and could not get to his parent= s > house. He will be going there this afternoon to get the agreement resigne= d > and stated for Beverly Christie as main client. > > On Wed, May 21, 2025 at 4:34=E2=80=AFPM Nathan Castaneda nathan.castaneda@thekey.com> wrote: > >> Confirmed son is going to send this through tomorrow >> >> On Wed, May 21, 2025 at 4:22=E2=80=AFPM Timon Page wrote: >> >>> Hi Ariyan >>> >>> We are working on getting the document corrected and should have it in >>> place by tomorrow. @Nathan Castaneda , >>> please confirm. >>> >>> Best regards, >>> * Timon Page * >>> General Manager, Ontario >>> *Please note my email address has changed:* >>> timon.page@thekey.com >>> Mobile: (437) 223-0841 >>> TheKey.com >>> >>> >>> >>> On Tue, May 20, 2025 at 10:57=E2=80=AFAM Client Service >> clientservice@thekey.com> wrote: >>> >>>> Good morning Timon, >>>> >>>> I am following up on my previous email to confirm the client and care >>>> recipient for this case so that we can ensure the Care Agreement is >>>> completed accurately. >>>> >>>> >>>> I would appreciate any insight you can provide at this time. Thank you >>>> for your time and assistance. >>>> >>>> Kind Regards, >>>> >>>> *Ariyan Green* >>>> >>>> Finance Onboarding Analyst| TheKey >>>> >>>> Mobile: 855.205.8007 >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Mon, 12 May at 11:45 AM , Client Service&ltclientservice@thekey.com= &gt >>>> wrote: >>>> Good morning Timon, >>>> >>>> I am reviewing the onboarding documents for our client, Beverly >>>> Christie, and noticed a discrepancy. While Beverly Christie is listed = as >>>> our client, the Care Agreement specifies the name Kemeil Glanville >>>> Christie. Could you please confirm who the care recipient is and who t= he >>>> client should be? Your clarification would be greatly appreciated. >>>> >>>> Kind Regards, >>>> *Ariyan Green* >>>> Finance Onboarding Analyst| TheKey >>>> Mobile: 855.205.8007 >>>> >>>> >>>> >>>> >>>> >>>> 1107566:611100 >>>> >>>> >> >> -- >> >> *Nathan Castaneda* >> >> *Client Success Manager* >> >> >> *437-217-5358* >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > > *Nathan Castaneda* > > *Client Success Manager* > > > *437-217-5358* > > TheKey.ca > > [image: TheKey] > > --=20 *Nathan Castaneda* *Client Success Manager* *437-217-5358* TheKey.ca [image: TheKey] --000000000000cc19540635d2a333 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Care Document resigned and uploaded O= n Fri, May 23, 2025 at 12:11=E2=80=AFPM Nathan Castaneda < nathan.castaneda@thekey.com > wrote:= Update: Did not receive the paperwork yesterday, called=C2=A0son for a fo= llow up on status mentioned he worked overtime and could not get to his par= ents house. He will be going there this afternoon to get the agreement resi= gned and stated for Beverly Christie as main client. On Wed, May 21, 2025 at= 4:34=E2=80=AFPM Nathan Castaneda < nathan.castaneda@thekey.com > wrote: Con= firmed son is going to send this through tomorrow On Wed, May 21, 2025 at 4:= 22=E2=80=AFPM Timon Page < timon.page@thekey.com > wrote: Hi= Ariyan We are working on getting the document cor= rected and=C2=A0 should have it in place by tomorrow.=C2=A0 @Nathan Castaneda , please confirm. Best regards, =C2= =A0Timon Page General Manager, Ontario Please note my email address has changed: timon.page@theke= y.com Mobile: (437) 223-0841 TheKey.com = On Tue, May 20, 2025 at 10:57=E2=80= =AFAM Client Service < clientservice@thekey.com > wrote: Good morning Timon, I am following up on my previous email to confirm the client and ca= re recipient for this case so that we can ensure the Care Agreement is comp= leted accurately. I would appreciate any insight you can provide = at this time. Thank you for your time and assistance. =C2=A0 Kind Regards,=C2=A0 Ariyan Green

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