--000000000000a670f1064ab6e6dd Content-Type: multipart/alternative; boundary="000000000000a670f0064ab6e6dc" --000000000000a670f0064ab6e6dc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That would be great if we could streamline the process across Canada!! I'm not 100% sure what other offices are doing, @Timothy Thomas might have a better idea. On Thu, Feb 12, 2026 at 5:46=E2=80=AFPM Madonna Borger wrote: > These utilities are taken care via coupa but do you know of other > utility bills for the other offices that should be going to AP? If you d= o, > let me know so I can check on the AP side. Some of the other vendors are > being paid via credit card so I might put a call together with AP and see > what we can do to streamline this whole process with canadian offices. > Thanks > > On Thu, Feb 12, 2026 at 2:28=E2=80=AFPM Joey Taylor > wrote: > >> Thanks Madonna!! >> That's really good news. Should we meet to go over what utility bills ar= e >> being paid through Coupa because too my knowledge, everything is now bei= ng >> done through the company and no longer on our Mastercards. >> >> On Thu, Feb 12, 2026 at 5:20=E2=80=AFPM Madonna Borger >> wrote: >> >>> Hi Joey >>> We are sending checks via fedex to pay the electricity bills so no need >>> to go to city hall tomorrow. >>> Thanks >>> ' >>> >>> On Thu, Feb 12, 2026 at 9:38=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> Hi Madonna, >>>> >>>> That would take some time and resources away while my team is already >>>> short handed. Can we continue trying to call and email every hour and = as a >>>> last resort, we can try paying at city hall tomorrow. >>>> >>>> Joey Taylor >>>> >>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Thu, Feb 12, 2026 at 12:03=E2=80=AFPM Madonna Borger >>> madonna.borger@thekey.com> wrote: >>>> >>>>> Joey >>>>> Can anyone pay it via debit card at city hall. >>>>> [image: image.png] >>>>> Check is going to take 2 weeks to get there. >>>>> Thanks >>>>> >>>>> On Thu, Feb 12, 2026 at 8:48=E2=80=AFAM Joey Taylor >>>>> wrote: >>>>> >>>>>> Thank you Madonna!! >>>>>> Apparently they charge to restore power if it's cut, so hopefully we >>>>>> can reach someone before end of week. I can ask my team to work from= home >>>>>> Monday if we are worried the power will be cut (worst case scenario)= . >>>>>> >>>>>> On Thu, Feb 12, 2026 at 11:20=E2=80=AFAM Madonna Borger >>>>> madonna.borger@thekey.com> wrote: >>>>>> >>>>>>> Team >>>>>>> I have called multiple times and it has gone to an vm so I have lef= t >>>>>>> a msg. This notice states it has to be paid by tomorrow. If I can= t get >>>>>>> them to call me back, you might lose service to the office. I am n= ot sure >>>>>>> what other options we have here. >>>>>>> Thanks' >>>>>>> >>>>>>> On Wed, Feb 11, 2026 at 1:26=E2=80=AFPM Trish Nguyen >>>>>> utility_rent@thekey.com> wrote: >>>>>>> >>>>>>>> Hi Joseph/Carolyn - Please note that our AP processing timeline >>>>>>>> normally takes 2-3 weeks. Have the past invoices been sent to our= AP inbox >>>>>>>> for processing monthly? >>>>>>>> >>>>>>>> @Madonna - Can you please review and let us know if AP should >>>>>>>> handle this payment? It is seriously past due and might not make i= t in time >>>>>>>> to avoid disconnection. >>>>>>>> >>>>>>>> Regards, >>>>>>>> =E2=80=8BAP Team >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Wed, 11 Feb at 3:02 PM , JosephTaylor >>>>>>> joey.taylor@homecareassistance.com> wrote: >>>>>>>> >>>>>>>> Thank you, >>>>>>>> This needs to be handled ASAP, they are threatening to cut our >>>>>>>> office's power. >>>>>>>> >>>>>>>> On Wed, Feb 11, 2026 at 3:00=E2=80=AFPM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> @Utility and Rent Support please see >>>>>>>>> attached and advise on the status of this payment. Thanks >>>>>>>>> >>>>>>>>> On Wed, Feb 11, 2026 at 2:47=E2=80=AFPM Carolyn Daoust >>>>>>>> carolyn.daoust@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> See attachment. This just arrived today. >>>>>>>>>> *Carolyn Daoust* >>>>>>>>>> >>>>>>>>>> Gestionnaire des Ressources Humaines/Employee Care Manager >>>>>>>>>> Ressources Humaines/Human Resources >>>>>>>>>> >>>>>>>>>> 514-907-5065 >>>>>>>>>> >>>>>>>>>> TheKey.ca >>>>>>>>>> >>>>>>>>>> [image: TheKey] >>>>>>>>>> >>>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Joey Taylor >>>>>>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>>>>>> 514-907-5065 >>>>>>>> TheKey.ca >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>>> 1425506:611100 >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Madonna Borger >>>>>>> Real Estate Director >>>>>>> * Please note my email has changed: * >>>>>>> madonna.borger@thekey.com >>>>>>> >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> Joey Taylor >>>>>> >>>>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>>>> >>>>>> 514-907-5065 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>> >>>>> >>>>> --