Re: Victoria Google My Business

--00000000000052da5e0639fa151b Content-Type: multipart/alternative; boundary="00000000000052da5c0639fa151a" --00000000000052da5c0639fa151a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Lutgarda may still have access to the voicemail, but she is not responsive to my calls. She may be inclined to return a call from you Timothy if you want to leave her a message. On Tue, Jul 15, 2025 at 6:41=E2=80=AFAM Timothy Thomas wrot= e: > Let's try the screenshare. I'll set a time for us to connect. > > On Tue, Jul 15, 2025 at 9:38=E2=80=AFAM Phil Chanda > wrote: > >> It just says "Verify later" but it won't let me take ownership. The onl= y >> thing I can think of is that we can do a screen share with Michele using >> the former owners email and see if Michele can get ownership. >> >> I called that # and it goes to Home Care Assistance's voicemail. Do we >> know if anyone has access to it? >> >> Thanks, >> Phil >> >> On Mon, Jul 14, 2025 at 6:21=E2=80=AFPM Timothy Thomas w= rote: >> >>> What are the other options? >>> >>> On Mon, Jul 14, 2025 at 5:32=E2=80=AFPM Michele Boehmer >>> wrote: >>> >>>> That is the old office number. I am not sure it is still active. >>>> >>>> >>>> On Mon, Jul 14, 2025 at 2:07=E2=80=AFPM Phil Chanda >>>> wrote: >>>> >>>>> This is what I see now when I try to claim ownership ... do we know >>>>> where this # goes? >>>>> >>>>> [image: Screenshot 2025-07-14 at 5.06.24=E2=80=AFPM.png] >>>>> >>>>> On Mon, Jul 14, 2025 at 2:41=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> @Phil Chanda can we get together and >>>>>> solve this problem? Thanks! >>>>>> >>>>>> On Wed, Jul 9, 2025 at 1:54=E2=80=AFPM Michele Boehmer >>>>>> wrote: >>>>>> >>>>>>> I have her email, but didn't see anything. Let me know how I can >>>>>>> help with this. >>>>>>> >>>>>>> On Wed, Jul 9, 2025 at 10:46=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Following up on this. >>>>>>>> >>>>>>>> Did any email ever come through? Can we re-request it? >>>>>>>> >>>>>>>> On Fri, Jun 27, 2025 at 6:47=E2=80=AFPM Michele Boehmer >>>>>>> mboehmer@thekey.com> wrote: >>>>>>>> >>>>>>>>> I am not seeing anything in her email. I will keep watch for >>>>>>>>> something >>>>>>>>> >>>>>>>>> >>>>>>>>> On Fri, Jun 27, 2025 at 3:18=E2=80=AFPM Phil Chanda >>>>>>>> phil.chanda@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Michele, >>>>>>>>>> >>>>>>>>>> I sent a GMB request (see image below) that should go to her >>>>>>>>>> email address: >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> Phil >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> [image: Screenshot 2025-06-27 at 6.17.51=E2=80=AFPM.png] >>>>>>>>>> >>>>>>>>>> On Fri, Jun 27, 2025 at 5:45=E2=80=AFPM Michele Boehmer >>>>>>>>> mboehmer@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> I have access to her email account. Let me know what you need >>>>>>>>>>> >>>>>>>>>>> On Fri, Jun 27, 2025 at 1:23=E2=80=AFPM Steve Koyanagi >>>>>>>>>> skoyanagi@thekey.com> wrote: >>>>>>>>>>> >>>>>>>>>>>> Looping in Michele to confirm as I haven=E2=80=99t heard the l= atest on >>>>>>>>>>>> this situation. >>>>>>>>>>>> >>>>>>>>>>>> On Fri, Jun 27, 2025 at 12:49=E2=80=AFPM Timothy Thomas >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Hi Steve, >>>>>>>>>>>>> >>>>>>>>>>>>> Are we clear to assume control of the previous franchise >>>>>>>>>>>>> owners email address in order to take ownership of the Vicoti= ra Google My >>>>>>>>>>>>> Business listing? >>>>>>>>>>>>> >>>>>>>>>>>>> We may need to send a verification code to Lutguarda's HCA >>>>>>>>>>>>> email (Lutgarda Mariano ) >>>>>>>>>>>>> >>>>>>>>>>>>> Thanks! >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> >>>>>>>>>>>>> *Tim Thomas* >>>>>>>>>>>>> Head of Midwest & Canada Divisions | *TheKey* >>>>>>>>>>>>> Mobile: 514.591.9387 >>>>>>>>>>>>> [image: TheKey] >>>>>>>>>>>>> >>>>>>>>>>>> --00000000000052da5c0639fa151a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Lutgarda may still have access to the voicemail, but=C2=A0= she is not responsive=C2=A0to my calls.=C2=A0 She may be inclined=C2=A0to r= eturn a call from you Timothy if you want to leave her a message. = On Tue, Jul 15, 2025 at 6:41=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Let's try th= e screenshare. I'll set a time for us to connect.=C2=A0 On Tue, Jul 15, = 2025 at 9:38=E2=80=AFAM Phil Chanda < phil.chanda@thekey.com > wrote: It just says "Verify later" but it won't let me take ow= nership.=C2=A0 The only thing I can think of is that we can do a screen sha= re with Michele using the former owners email and see if Michele can get ow= nership. I called that # and it goes to Home Care Assist= ance's=C2=A0voicemail.=C2=A0 Do we know if anyone has access to it? Thanks, Phil On Mon, Jul 14, 2025 at 6:21=E2= =80=AFPM Timothy Thomas < tt@thekey.com > wrote: What are the other options? On Mon, = Jul 14, 2025 at 5:32=E2=80=AFPM Michele Boehmer < mboehmer@thekey.com > wrote: That = is the old office number.=C2=A0 I am not=C2=A0sure it is still active. = On Mon, J