--000000000000f676660622dd60d8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Never mind I see it an attachment with the information. Sending now. On Tue, Sep 24, 2024 at 10:20=E2=80=AFAM Cheryl Cartwright wrote: > Can someone provide the client name, payor name and email address so I ca= n > send this? > > On Tue, Sep 24, 2024 at 10:14=E2=80=AFAM Maria Licoudis > wrote: > >> Good morning, yes, I will notify them. Thank you. >> >> *Maria Licoudis RN* >> >> *Client Success Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Sep 24, 2024, at 9:08=E2=80=AFAM, Timothy Thomas wrot= e: >> >> =EF=BB=BF >> >> Cheryl could you please resend the payment form if it in fact incomplete= . >> Maria could you let him know we will be resending? >> >> On Mon, Sep 23, 2024 at 8:19=E2=80=AFPM Maria Licoudis >> wrote: >> >>> Thank you, Joey, I spoke to the Son today, we will add the phone number= , >>> but he does not need or want any more care for now. He said his dad sle= pt >>> well, he doesn=E2=80=99t need any more shifts. I told everyone that nex= t time he >>> calls, we need to put a minimum amount of hours on the contract. >>> >>> >>> *Maria Licoudis RN* >>> >>> *Client Success Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Sep 23, 2024, at 7:55=E2=80=AFPM, Joey Taylor wrote: >>> >>> =EF=BB=BF >>> >>> Good Evening, >>> >>> Looks like this client was started over the weekend. As you can see >>> below, the credit card information is incomplete. Can we send a new for= m to >>> the client's son and make sure it is filled out ASAP @Cheryl Cartwright >>> >>> >>> @Maria Licoudis @Melissa Caltagirone >>> I added the emergency contact information in >>> ClearCare but I am missing the son's phone number on the account. Pleas= e >>> add it. >>> >>> @Cheryl Cartwright @Timothy Thomas >>> I don't see this clients 2nd oppertunity (existing >>> client) in SalesForce . Looks like it was just reactivated in Clearcare= . It >>> was only 1 shift so not sure if it matters or if we want to do it prope= rly. >>> >>> If they do ever require care again, I suggest a 5K deposit. Last time >>> when I was on-call, they did the same thing where they called for "urge= nt" >>> care and cancelled after 1 shift. >>> >>> Thank you. >>> >>> Joey Taylor >>> >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> --000000000000f676660622dd60d8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Never mind I see it an attachment with the information. S= ending now.=C2=A0 On Tue, Sep 24, 2024 at 10:20=E2=80=AFAM Cheryl Cartw= right < ccartwright@thekey.com > wrote: Ca= n someone provide the client name, payor name and email address so I can se= nd this?=C2=A0 On Tue, Sep 24, 2024 at 10:14=E2=80=AFAM Maria Licoudis = < mlicoudis@the= key.com > wrote: Good morning, yes, I will notify them. Thank you. Maria Licoudis RN Client Success = Manager 514-907-5065 TheKey.ca =C2=A0=C2=A0 On Sep 24, 2024, at 9:08=E2=80= =AFAM, Timothy Thomas < tt@thekey.com > wrote: =EF=BB=BF Cheryl cou= ld you please resend the payment form if it in fact incomplete. Maria could= you let him know we will be resending? On Mon, Sep 23, 2024 at 8:19=E2= =80=AFPM Maria Licoudis < mlicoudis@thekey.com > wrote: = Thank you, Joey, I spoke to the Son today, we will add th= e phone number, but he does not need or want any more care for now. He said= his dad slept well, he doesn=E2=80=99t need any more shifts. I told everyo= ne that next time he calls, we need to put a minimum amount of hours on the= contract.=C2=A0 Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca =C2=A0=C2=