Re: Follow up 24/7 in Longueuil (M. André Gagné)

Bonjour Andréanne,

Merci du suivi, nous allons faire des vérifications de notre côté. Je suis
très surprise, normalement notre personnel suit un protocole très rigoureux.

Bonne journée

*Lorena Ybarra*
Développement des affaires Soins à domicile Montréal
Business Development Home Care Liaison
*lorena.ybarra*@thekey.com
<https://brand.thekey.com/esg/emaunahan@thekey.com>
Mobile: 514-557-7543
Office: 514-907-5065
https://www.montrealsoinsadomicile.ca/
[image: TheKey] <https://homecareassistance.com/>





On Thu, Jan 12, 2023 at 1:44 PM <coordination@altomedic.ca> wrote:

> Hi,
>
>
>
> We received a call from the social worker of the CLSC for the services
> that we have in place for M. André Gagné. The staff of the residence where
> he live did observe certain things that does not work with one PAB (day
> shift). They were not able to give a name in particular. Please inform the
> PABs in place for the services of M. André Gagné of the following
> rules/things that need to change:
>
>
>
> -the PABs are not allowed to wear flip-flops or sandals when they are
> working
>
> -the PABs need to wear a uniform. So no civil clothing.
>
> -the family and staff of the residence did observe that two incontinence
> panties are put at the same times. Even if M. Gagné is urinating often it
> will be preferable to put only one and do more changes.
>
> -the PABs need to stay with M. André Gagné when he is at the dining room
> for his meals.
>
> -one PABs in particular often leave for 1hours and half for a lunch break,
> that the residence’s staff need to cover.
>
>
>
> We will do a follow up with the social worker to be assured that any of
> those situation does not happen anymore.
>
>
>
> Thank you so much
>
>
>
> Andréanne
>
>
>
>
>


-- 
*Lorena Ybarra*
Développement des affaires Soins à domicile Montréal
Business Development Home Care Liaison
*lorena.ybarra*@thekey.com
<https://brand.thekey.com/esg/emaunahan@thekey.com>
Mobile: 514-557-7543
Office: 514-907-5065
https://www.montrealsoinsadomicile.ca/
[image: TheKey] <https://homecareassistance.com/>