Re: Pre-Authorized Debit Agreement

Thank you @Steve Koyanagi <skoyanagi@thekey.com> and @Lito Delapena
<lito.delapena@thekey.com>,

Would it be possible to remove the Credit Card and Debit Option from that
form? ACH should be only option for our US Clients.
Once done, I will send to PandaDoc support to upload and we will get it
sent out this week.

Thanks

On Tue, Apr 30, 2024 at 12:34 PM Lito Delapena <lito.delapena@thekey.com>
wrote:

> Appreciate the review @Steve Koyanagi <skoyanagi@thekey.com> , updated
> the verbiage on the payment authorization form.
>
> @Timothy Thomas <tt@thekey.com> @Joey Taylor <joey.taylor@thekey.com>
> Please see attached
>
> Thank you,
>
> Lito Delapena
> Help Desk Manager
> * Please note my email has changed: *
> lito.delapena@thekey.com
> <https://brand.thekey.com/esg/lito.delapena@thekey.com>
> 619-722-8561 Ext. 190013
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
>
> On Tue, Apr 30, 2024 at 9:12 AM Steve Koyanagi <skoyanagi@thekey.com>
> wrote:
>
>> Let's change the highlighted language so it is "I" instead of parties:
>>
>> I acknowledge that international transaction fees may be incurred when
>> paying invoices denominated in Canadian dollars. I understand I am
>> responsible for verifying such fees with my respective banking institution
>> prior to initiating payment.
>>
>> Otherwise looks good.
>> On Tue, Apr 30, 2024 at 7:28 AM Lito Delapena <lito.delapena@thekey.com>
>> wrote:
>>
>>> HI Tim,
>>>
>>> Yes, we confirmed yesterday that the test transaction of paying a CAD
>>> invoice with a US account cleared our bank. I am putting together an
>>> updated PAF form for you to use for CAD clients whose payers live in the
>>> US. Please note that there were international transaction fees imposed by
>>> my bank due to the payment of a C$ invoice and the conversion to US $.
>>>
>>> @Steve Koyanagi <skoyanagi@thekey.com>  would this verbiage
>>> be acceptable on the PAF in acknowledgement of the transactions fees?
>>> Please advise if the verbiage needs to be changed
>>>
>>>
>>> [image: image.png]p
>>>
>>> Thank you,
>>>
>>> Lito Delapena
>>> Help Desk Manager
>>> * Please note my email has changed: *
>>> lito.delapena@thekey.com
>>> <https://brand.thekey.com/esg/lito.delapena@thekey.com>
>>> 619-722-8561 Ext. 190013
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> On Tue, Apr 30, 2024 at 6:28 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Hi Lito,
>>>>
>>>> Any news on the funds?
>>>>
>>>> On Thu, Apr 25, 2024 at 12:13 PM Lito Delapena <
>>>> lito.delapena@thekey.com> wrote:
>>>>
>>>>> HI Tim,
>>>>>
>>>>> Please be advised that the Test payment for a CAD invoice using a US
>>>>> Debit Card has been posted to my Account, We are just awaiting confirmation
>>>>> that the funds have also settled into our TheKey Account. Will let you know
>>>>> once we have received the funds.
>>>>>
>>>>> Thank you,
>>>>>
>>>>> Lito Delapena
>>>>> Help Desk Manager
>>>>> * Please note my email has changed: *
>>>>> lito.delapena@thekey.com
>>>>> <https://brand.thekey.com/esg/lito.delapena@thekey.com>
>>>>> 619-722-8561 Ext. 190013
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>> On Tue, Apr 23, 2024 at 10:13 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Great, thanks!
>>>>>>
>>>>>> On Tue, Apr 23, 2024 at 12:59 PM Lito Delapena <
>>>>>> lito.delapena@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Tim,
>>>>>>>
>>>>>>> Currently testing at the moment, i paid an CAD invoice yesterday
>>>>>>> with a US Debit card and we are awaiting to see if the funds clear into our
>>>>>>> JPMC account. Once we have confirmation we will be able to provide an
>>>>>>> updated PAF for US based CAD payers to use
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>> Lito Delapena
>>>>>>> Help Desk Manager
>>>>>>> * Please note my email has changed: *
>>>>>>> lito.delapena@thekey.com
>>>>>>> <https://brand.thekey.com/esg/lito.delapena@thekey.com>
>>>>>>> 619-722-8561 Ext. 190013
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Apr 23, 2024 at 9:48 AM Timothy Thomas <tt@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Lito,
>>>>>>>>
>>>>>>>> Were you able to test this functionality? We've got clients with
>>>>>>>> children  based in the US who would like to pay via their USD accounts. Is
>>>>>>>> this even possible given the forex?
>>>>>>>>
>>>>>>>> On Thu, Apr 18, 2024 at 11:39 AM <eclark@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Hi All
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I need to test this and make sure the payment will process, in
>>>>>>>>> current state the testing we’ve done has shown that we cannot use a CAD
>>>>>>>>> card/ACH to pay an invoice associated to a US Subsidiary/entity. Need to
>>>>>>>>> test if the reverse is true.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Lito can you help test this?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Elizabeth Clark
>>>>>>>>>
>>>>>>>>> Director
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Steve Koyanagi <skoyanagi@thekey.com>
>>>>>>>>> *Sent:* Thursday, April 18, 2024 8:21 AM
>>>>>>>>> *To:* Elizabeth Clark <eclark@thekey.com>; Joey Taylor <
>>>>>>>>> joey.taylor@thekey.com>
>>>>>>>>> *Cc:* Legal <legal@thekey.com>; Timothy Thomas <tt@thekey.com>
>>>>>>>>> *Subject:* Re: Pre-Authorized Debit Agreement
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> If they’re in the US they can use our US version.
>>>>>>>>> Elizabeth, is this something you can assist Joey with?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Steve Koyanagi *
>>>>>>>>>
>>>>>>>>> Assistant General Counsel
>>>>>>>>>
>>>>>>>>> *Please note my email has changed: *
>>>>>>>>>
>>>>>>>>> skoyanagi@thekey.com
>>>>>>>>> <https://brand.thekey.com/esg/skoyanagi@thekey.com>
>>>>>>>>>
>>>>>>>>> 650-722-6476
>>>>>>>>>
>>>>>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>>>>>
>>>>>>>>> [image: Image removed by sender. TheKey]
>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, Apr 18, 2024 at 6:41 AM Joey Taylor <
>>>>>>>>> joey.taylor@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>> Good Morning,
>>>>>>>>>
>>>>>>>>> We have several Canadian clients where the payer lives in America
>>>>>>>>> and wishes to pay by Pre-Authorized Debit. As of now, we have no form we
>>>>>>>>> can offer them. The Canadian Pre-Authorized Debit agreement has different
>>>>>>>>> banks and transit numbers which makes these forms unusable. Would it be
>>>>>>>>> possible to develop a US PAD form for the Canadian team?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Joey Taylor*
>>>>>>>>>
>>>>>>>>> *Directeur Général/General Manager*
>>>>>>>>>
>>>>>>>>> 514-907-5065
>>>>>>>>>
>>>>>>>>> *TheKey.ca*   <https://thekey.ca/>
>>>>>>>>>
>>>>>>>>> [image: Image removed by sender. TheKey]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Tim Thomas
>>>>>>>> Head of Canada Division
>>>>>>>> *Please note my email has changed:*
>>>>>>>> tt@TheKey.com <tt@thekey.com>
>>>>>>>> (514) 591-9387
>>>>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <tt@thekey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>

-- 

Joey Taylor

*Directeur Général/**General Manager*

514-907-5065

TheKey.ca   <https://thekey.ca/>

[image: TheKey]