This is a multipart message in MIME format. ------=_NextPart_000_0266_01DA4885.41E444A0 Content-Type: multipart/related; boundary="----=_NextPart_001_0267_01DA4885.41E444A0" ------=_NextPart_001_0267_01DA4885.41E444A0 Content-Type: multipart/alternative; boundary="----=_NextPart_002_0268_01DA4885.41E444A0" ------=_NextPart_002_0268_01DA4885.41E444A0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Please update the addresses in Coupa as shown in the attachment. =20 Thx, =20 Andy =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Diwaker Awasthi =20 Sent: Tuesday, January 16, 2024 9:50 To: andreas.kozak@thekey.com; 'Drevik, Abby' ; = Gaurvi Shukla Cc: anotte.francois@thekey.com; tt@thekey.com; Maryna Shaw = ; Harrison McClure = ; 'Nagle, Tyler' = Subject: Re: Delivery attempt unsuccessful:: Amazon Basics = Multipurpose... =20 Pardon me for another email. Forgot to attach it. =20 Thanks, Diwaker. =20 Diwaker Awasthi=E2=80=8B =09 =09 CrossCountry Consulting =20 = =20 =20 =20 = =20 _____ =20 From: Diwaker Awasthi > Sent: Tuesday, January 16, 2024 20:19 To: andreas.kozak@thekey.com = >; 'Drevik, = Abby' >; Gaurvi Shukla = > Cc: anotte.francois@thekey.com = >; = tt@thekey.com >; Maryna Shaw >; Harrison McClure = >; 'Nagle, Tyler' = > Subject: Re: Delivery attempt unsuccessful:: Amazon Basics = Multipurpose...=20 =20 Hey Andy, =20 Hope you had a nice weekend! =20 I apologize for the inconvenience caused - Please find the attached as = Address list. Please make the updates as discussed and revert so we can = upload it in Production! =20 Post the addresses are mapped with updates - Please mirror the same PO = and create a new one. I think that should go through and be delivered = successfully! =20 Note - Any address issue will need to be rectified in Coupa as Amazon = will only consider the address coming on the Coupa PO. =20 Thanks, Diwaker. =20 =20 =20 =20 Diwaker Awasthi=E2=80=8B =09 =09 CrossCountry Consulting =20 = =20 =20 =20 = =20 _____ =20 From: andreas.kozak@thekey.com = > Sent: Saturday, January 13, 2024 02:15 To: 'Drevik, Abby' > Cc: anotte.francois@thekey.com = >; = Gaurvi Shukla >; Diwaker Awasthi = >; = andreas.kozak@thekey.com = >; = tt@thekey.com >; Maryna Shaw >; Harrison McClure = >; 'Nagle, Tyler' = > Subject: FW: Delivery attempt unsuccessful:: Amazon Basics = Multipurpose...=20 =20 CAUTION: This email originated from outside of the organization. Do not = click links or open attachments unless you recognize the sender and know = the content is safe. =20 Hi Abby (or anyone else in the audience who can help=E2=80=A6), =20 I received below message that the order couldn=E2=80=99t be delivered. = The complete address should=E2=80=99ve included =E2=80=9CSuite = 207=E2=80=9D, however, in Coupa it only shows the street address, no = second line. I am unable to change this, neither in Amazon direct, nor = in Coupa, so I will be unable to have that delivered where it needs to = go. =20 =20 This seems to be a data issue, not sure if this is an isolated incident = or if all addresses with second address lines were uploaded = incompletely. Happy to investigate if someone can share The Coupe = address list.=20 =20 In addition (and probably unrelated), when clicking on the link in this = email, I receive an error. I understand that the user shouldn=E2=80=99t = be directed to the Amazon account when there is a problem with an order, = but simply returning an error without explanation isn=E2=80=99t very = helpful. What options do we have to direct the user to Coupa to change = an order? Or is that not even possible? How should we handle PO errors = from Amazon? =20 =20 Thx, =20 Andy=20 =20 =20 =20 Andreas Kozak Procurement (631) 400-4409 =20 = =20 =20 = https://thekey.com/ =20 From: Amazon.com >=20 Sent: Friday, January 12, 2024 12:39 To: andreas.kozak@thekey.com =20 Subject: Delivery attempt unsuccessful:: Amazon Basics Multipurpose... =20 = =20 = <https://urldefense.com/v3/__https:/www.amazon.com/gp/f.html?C=3D3NWKXN8A= 62PQC&K=3D38W8LX9KXOCY4&M=3Durn:rtn:msg:20240112173910768a5d19a83d40719db= 6f19b23f0p0na&R=3D3B2UAR4WTCUI9&T=3DC&U=3Dhttps*3A*2F*2Fbusiness.amazon.c= om*2Fabredir*3Fref_*3Dpe_386300_442715960&H=3DYD1Q83HBO1O8