--000000000000fb2b5d06214cfd62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Yes I am sure that we can make that happen. We are regrouping with the IT team today to map our what our phased approach will look like, so I can ask for Chicago to be in the next roll out. Tiffany Silton Director, Division Operations * Please note my email has changed: * tsilton@thekey.com (760) 889-2188 TheKey.com [image: TheKey] On Wed, Sep 4, 2024 at 10:38=E2=80=AFAM Timothy Thomas wrot= e: > Hi Tiffany, > > Chicago would like to split off from after hours support as of September > 16th and manage their own on-call internally. Can this be set up for that > date? > > Thanks > Tim > > ---------- Forwarded message --------- > From: Diane Mockenhaupt > Date: Wed, Sep 4, 2024 at 11:04=E2=80=AFAM > Subject: Chicago On-Call > To: Timothy Thomas > > > Hi Tim, > > If we are approved to roll the new On-Call covering Chicago only, we > should be ready to start by September 16th. I have met individually wit= h > my team and we had a team meeting yesterday, we are on board to roll out > the Answering Service model for Chicago. > > Thanks, > Diane > > -- > Diane Mockenhaupt > General Manager, Chicago Office > *Please note my email has changed:* > dmockenhaupt@TheKey.com > (224) 808-0607 > (847) 853-7777 > TheKey.com > [image: TheKey] > --000000000000fb2b5d06214cfd62 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, =C2=A0 Yes I am sure that we can make that hap= pen.=C2=A0 We are regrouping with the IT team today to map our what our pha= sed approach will look like, so I can ask for Chicago to be in the next rol= l out. Tiffany Silton Director, Division Operations=C2=A0 Please note my email has changed: tsilton@thekey.com (760) 889-2188 TheKey.com On Wed, Sep 4, 2024 at 10:38=E2=80=AFAM T= imothy Thomas < tt@thekey.com > wr= ote: Hi Tiffany, Chicago would like to split off from a= fter hours support as of September 16th and manage their own on-call intern= ally. Can this be set up for that date? Thanks Tim ---------- Forwarded message --------- From: Diane Mockenhaupt = < dmockenhau= pt@thekey.com > Date: Wed, Sep 4, 2024 at 11:04=E2=80=AFAM Subject: Chicago On-Call To: Timothy Thomas < tt@thekey.com > Hi Tim,=C2=A0=C2=A0 If we are approved to rol= l the new On-Call covering Chicago only, we should be ready to start by Sep= tember 16th.=C2=A0 =C2=A0I have met individually with my team and we had a = team meeting yesterday, we are on board to roll out the Answering Service m= odel for Chicago. Thanks, Diane -- Diane Mockenhaupt General Manager, Chicago Office Please note my email has changed: dmockenhaupt@TheKey.com (224) 808-0607 (847) 853-7777 = </td