--0000000000004a0dda063fba9d80 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have no clue what to say/do here? On Mon, Sep 22, 2025 at 6:07=E2=80=AFPM Trish Nguyen wrote: > Hi JosephTaylor, > > Below the list of locations we currently have for Canada subsidiaries. > > Please advise the breakdown amounts per locations for the two invoices > that you rejected in Coupa. Thank you. > > 3040619125 > CAD 1,232.25 > 3026159733 CAD 1,076.93 > > Location Subsidiary > Montreal Home Care Assistance (Montreal) Inc. > Vancouver Orofresh Enterprises Inc. > Toronto SJD Care Services, Inc. > Winnipeg Prairie Senior Care Inc. > Calgary 2004437 Alberta Ltd. > Oakville Arya Healthy Living Oakville Inc. > Waterloo Arya Healthy Living Inc. > > Thanks, > AP Team > > > On Mon, 22 Sep at 4:48 PM , Trish Nguyen wrote: > Hi Tim - Please advise if you meant for AP to hold the payment for this > account per your below comment. Thanks. > > > Timothy Thomas > added a private note > 3 days ago (Fri, 19 Sep 2025 at 7:03 PM) > > Cc:wesley.yip@rci.rogers.com, joey.taylor@thekey.com, > utility_rent@thekey.com > Notified to:"Rogers Business Support" rogers.businesssupport@rci.rogers.com> > Please hold on this request. We sourced a phone elsewhere given the delay= . > Thanks. > > > > Thanks, > > Kahla Malveda > > > On Fri, 19 Sep at 6:33 PM , Rogers Business Support rogers.businesssupport@rci.rogers.com> wrote: > Hi Trish / Wesley, > > Good day! Hope all is well. > > As requested, setup BSS access for account # 785976853 as per below: > > An email has been sent to utility_rent@thekey.com. The new user will need > to select *Set Password* in the body of the email to set their password > and access their new profile. > The email will come from Rogers (notifications@rci.rogers.com) and the > subject will be *Set your Rogers Business password*. They will need to > look for this email in their inbox, or in their filtered/Spam folders if = it > is not in their inbox. > > Thank you for contacting Rogers Business Support Wireless, have a > wonderful day! > > Kind regards, > Shobana N > Account Consultant, Enterprise Customer Service Wireless > t 1-877-274-3375 > > You may receive a Customer Survey requesting feedback on your experience > from this interaction with us. We appreciate your feedback and pride > ourselves on your willingness to recommend Rogers. > > Payments made easy - add a credit card and save it for one time payments > or for pre authorized payments > New reports for improved bill & device management, including hardware > upgrade information > > Log into your Business Self-Serve account and check out these new feature= s > today! > https://bssinternal.rogers.com/bizonline/bss-login-menu.do > > > > --------------- Original Message --------------- > > From: Wesley Yip [wesley.yip@rci.rogers.com] > *Sent:* 9/18/2025 1:43 PM > *To:* joey.taylor@thekey.com; utility_rent@thekey.com; > rogers.businesssupport@rci.rogers.com > *Cc:* tt@thekey.com > *Subject:* RE: Fwd: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) I= nc > 785976853 - [#1213560] > > Hi, > > Thank you for your reply. > > I will send an email to our business support team to set up the portal > with utility_rent@thekey.com. > > Here is the EFT info. > > Please send the remittance to agenad@rci.rogers.com. > > Thank you. > > *From:* Trish Nguyen > *Sent:* 18 septembre 2025 13:18 > *To:* joey.taylor@thekey.com > *Cc:* joey.taylor@thekey.com; tt@thekey.com; Wesley Yip Wesley.Yip@rci.rogers.com> > *Subject:* Re: Fwd: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) I= nc > 785976853 - [#1213560] > > Hi Westley, > > ?The billing email on this account has been updated but we could not make > that change in the portal. > Would you be able to help and update the monthly billing notification > should be sent to utility_rent@thekey.com? > > We are working for the payment to go out and they will be sent via ACH. > Please confirm the banking details and remittance email address for payme= nt > notification. > > Thanks, > AP Team > > > > > On Wed, 17 Sep at 4:52 PM , JosephTaylor wrote: > There seems to be an outstanding balance on our Canadian Rogers account. > Has this been set up in coupa? > ---------- Forwarded message --------- > From: *Joey Taylor* > Date: Wed, Sep 17, 2025 at 4:43?PM > Subject: Fwd: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) Inc 785= 976853 > To: Timothy Thomas > > Phishing? > ---------- Forwarded message --------- > From: *Wesley Yip* > Date: Wed, Sep 17, 2025 at 3:35?PM > Subject: Assistance et Soins =C3=A0 Domicile (Montr=C3=A9al) Inc 78597685= 3 > To: joey.taylor@homecareassistance.com > > > > Hi, > > We noticed a past due of 2309.18$ on account 785976853. > > You could view your invoices through the business portal Online Business > Billing and Reporting (rogers.com) > > > Thank you and have a great day. > > > *Wesley Yip* > *Rogers For Business* > Credit Operations > 800 De La Gauchetiere W > Montreal QC H5