--00000000000029b5e905f98a3a36 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Vince [image: TheKey] Dominique Jacobs *Client Care Manager/Licensed Practical Nurse* *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@TheKey.com | TheKey.ca On Mon, Apr 17, 2023 at 11:42=E2=80=AFAM Timothy Thomas wro= te: > Noted. Thanks > > On Mon, Apr 17, 2023 at 10:27=E2=80=AFAM Vincenzo Nesparoli vincenzo.nesparoli@thekey.com> wrote: > >> Going forward, we are to charge Marieanne. Marieanne shall refund her >> share to Natalie. >> >> On Mon, Apr 17, 2023 at 7:05=E2=80=AFAM Timothy Thomas w= rote: >> >>> So how should Dominique respond to Nathalie? Are you refunding her card >>> and charging Mariannes instead? >>> >>> On Mon, Apr 17, 2023 at 10:00=E2=80=AFAM Vincenzo Nesparoli >> vincenzo.nesparoli@thekey.com> wrote: >>> >>>> I spoke to Marieanne Zalzal. She provided her credit card details and >>>> mobile number. No point calling the home line. Mother suffers from >>>> alzheimer. We are good! >>>> >>>> On Mon, Apr 17, 2023 at 6:41=E2=80=AFAM Dominique Jacobs >>>> wrote: >>>> >>>>> Hello all, >>>>> >>>>> Not sure why she thought payment was via cheque? Can this be followed >>>>> up on please? >>>>> >>>>> I've told her we don't normally accept payment via cheque but would >>>>> have someone follow up with her today. >>>>> >>>>> Thanks so much >>>>> Dom >>>>> >>>>> [image: TheKey] >>>>> Dominique Jacobs >>>>> >>>>> *Client Care Manager/Licensed Practical Nurse* >>>>> >>>>> *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* >>>>> >>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>> >>>>> djacobs@TheKey.com | TheKey.ca >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Nathalie Zalzal >>>>> Date: Thu, Apr 13, 2023 at 5:40=E2=80=AFPM >>>>> Subject: Payment for Mr. And Mrs. Zalzal >>>>> To: Dominique Jacobs , Stephanie Demers >>>> thekey.com>, marianne zalzal >>>>> >>>>> >>>>> Hi Dominique, >>>>> I noticed that there was a payment taken out of my Visa card. We wer= e >>>>> to pay you by cheque and the visa was written down but not to be used= . Is >>>>> there any way to refund this and send the bill to my sister? If not = I can >>>>> ask my sister for this time only to pay me. >>>>> Regards, >>>>> Nathalie >>>>> >>>>> Sent from my iPhone >>>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000029b5e905f98a3a36 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Vince = Dominique Jacobs Client Care Manager/Licensed Practical Nurse Gestionnaire des soins/ Infirmi=C3= =A8re auxiliaire Tel: 514.907.5065 |=C2=A0 Fax : 514.221.4265 = djacobs@TheKey.com | TheKey.ca On Mon, Apr 17, 2023 at 11:42=E2=80=AFAM Ti= mothy Thomas < tt@thekey.com > wro= te: Noted. Thanks On Mon, Apr 17, 2023 at 10:27=E2=80=AFAM Vincenzo Nes= paroli < vincenzo.nesparoli@thekey.com > wrote: Going forward, we are to = charge Marieanne. Marieanne shall refund her share to Natalie. On Mon, Apr 1= 7, 2023 at 7:05=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: So how should Dominique= respond to Nathalie? Are you refunding her card and charging Mariannes ins= tead? On Mon, Apr 17, 2023 at 10:00=E2=80=AFAM Vincenzo Nesparoli < vincenzo.nespa= roli@thekey.com > wrote: I spoke to Marieanne Zalzal. She provided h= er credit card details and mobile=C2=A0number. No point=C2=A0calling the ho= me line. Mother suffers from alzheimer. We are good! On Mon, Apr 17, 2023 at= 6:41=E2=80=AFAM Dominique Jacobs < djacobs@thekey.com > wrote: <blockquote c= lass=3D"gmail_quote" style=3D"margin:0px 0px 0px