--000000000000550162062c763e58 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good, talk to you then. On Fri, Jan 24, 2025 at 8:12=E2=80=AFAM Timothy Thomas wrot= e: > Yes that works, I'll be on a layover at the airport so there is a small > possibility of a delay but I'll keep you updated. > > Thanks > > On Fri, Jan 24, 2025 at 10:48=E2=80=AFAM Michele Boehmer > wrote: > >> I am free Monday at 9PST which is noon ET. Would that work for you? >> >> On Fri, Jan 24, 2025 at 6:57=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Michele, >>> >>> Yes we're excited about the next step with Lifeguard. Would you be >>> available on MOnday morning? 10:30am ET? >>> >>> On Thu, Jan 23, 2025 at 6:32=E2=80=AFPM Michele Boehmer >>> wrote: >>> >>>> Hi Tim and happy new year. >>>> >>>> Derek mentioned that you are leading this project and that we are >>>> looking to expand the pilot and suggested that we connect so I can >>>> understand the platform and our progress to date and lend some insight= for >>>> our go to market strategy. Do you have sometime next week to connect? >>>> >>>> Best >>>> Michele >>>> >>>> ---------- Forwarded message --------- >>>> From: Nathanial Findlay >>>> Date: Thu, Dec 12, 2024 at 8:39=E2=80=AFAM >>>> Subject: FW: Lifeguard client feedback >>>> To: Shadi Gholizadeh , Emma Zumsen >>> emma.zumsen@thekey.com>, Michele Boehmer >>>> Cc: Timothy Thomas , Joey Taylor >>> > >>>> >>>> >>>> Hi Shadi , Emma and Michele, >>>> >>>> >>>> >>>> Pulling together some customer and Case manager testimonials for ou= r >>>> upcoming news letter . >>>> >>>> >>>> >>>> Excited to share the comments from Dominique =E2=80=93 a Montreal CSM.= . >>>> >>>> >>>> >>>> Below =E2=80=A6 >>>> >>>> >>>> >>>> Have a great day. >>>> >>>> >>>> >>>> Best regards, >>>> >>>> >>>> >>>> Nat >>>> >>>> >>>> >>>> *From: *Amanda Mansfield >>>> *Date: *Thursday, December 12, 2024 at 11:29 AM >>>> *To: *Nathanial Findlay , Steven Ferguson = >>> sferguson@joinlifeguard.com> >>>> *Cc: *Kara Sehl , Alan Wood >>> awood@joinlifeguard.com> >>>> *Subject: *LG client feedback >>>> >>>> Hey Super Star Team! >>>> >>>> >>>> >>>> I was too excited to wait for this to be shared in the newsletter... = =F0=9F=99=82 >>>> >>>> >>>> >>>> >>>> This morning, I interviewed the Care Manager Dominique, who shared her >>>> feedback regarding a client currently utilizing the Lifeguard system. >>>> Please see below. Kara is going to add her magic touch to the wording,= and >>>> this will be included in the next newsletter. >>>> >>>> >>>> >>>> Way to go team! We are making a difference! >>>> >>>> >>>> >>>> The Lifeguard Program has significantly reduced the frequency with >>>> which the caregiver(s) and the adult child contact the Care Manager wi= th >>>> questions about the client=E2=80=99s well-being. The son now receives = weekly >>>> reports that reassure him everything is stable, with no significant ch= anges >>>> in his parents=E2=80=99 daily living habits. This not only provides pe= ace of mind >>>> for the family but also allows the Care Manager to dedicate more time = to >>>> other important tasks for her clients. >>>> >>>> The system=E2=80=99s reliability is further demonstrated by its sensit= ivity, >>>> such as triggering an alert when someone walks into the den=E2=80=94a = feature that >>>> confirms it is functioning as intended and simply requires minor >>>> adjustments. This level of responsiveness has reinforced the son=E2=80= =99s >>>> confidence in the program. >>>> >>>> Living and working outside of Canada, the son has expressed his >>>> appreciation for these reports, often responding with a =E2=80=9CThank= you=E2=80=9D email. >>>> As a man of few words, his effort to acknowledge the updates highlight= s the >>>> value he places on the Lifeguard Program. >>>> >>>> In one instance, the mother experienced a bruised, swollen finger, >>>> which might have previously raised concerns about a potential fall. >>>> However, with the fall detection system in place, the Care Manager qui= ckly >>>> identified that a fall was unlikely, attributing the condition to >>>> arthritis. This timely reassurance minimized unnecessary alarm and ens= ured >>>> the focus remained on the client=E2=80=99s actual needs. >>>> >>>> Through its proactive insights and reliable monitoring, the Lifeguard >>>> Program has proven to be an invaluable tool for enhancing care, improv= ing >>>> efficiency, and providing families with much-needed peace of mind. >>>> >>>> >>>> >>>> *Amanda Mansfield* >>>> >>>> *Account Manager / Lifeguard at TheKey* >>>> >>>> >>>> >>>> >>>> >>> --000000000000550162062c763e58 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good, talk to you then.=C2=A0 On Fri, Jan 24, 2025 at 8:12=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Yes that works, I'll = be on a layover at the airport so there is a small possibility=C2=A0of a de= lay but I'll keep you=C2=A0updated. Thanks On F