Re: TheKey in Canada is ending the JazzHR contract

--000000000000278be90606fbb488 Content-Type: multipart/alternative; boundary="000000000000278be80606fbb487" --000000000000278be80606fbb487 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Cheryl, When I came on to the iCIMS for Canada Caregivers project, I was given a few documents regarding JazzHR. The name that was connected to the account at that time (May 2023) was Steve. I do not know if it is still there, but it would be good to have a manager or Regional Director listed and then begin the process of requesting the accounts be closed. The teams are not using JazzHR for recruiting, so the office is incurring that charge each month, but the service is no longer used. Best regards, Elizabeth Kachur Associate HR Project Manager elizabeth.kachur@TheKey.com On Thu, Oct 5, 2023 at 10:25=E2=80=AFAM Cheryl Cartwright wrote: > Is Steve still on there? > > On Thu, Oct 5, 2023 at 1:27 PM Timothy Thomas wrote: > >> For Toronto, didn't you say Steve Darley was listed as the Super Admin. >> Perhaps IT can resurrect his email address so that we can send in the >> cancellation? I can handle this if you're good with it. >> >> On Thu, Oct 5, 2023 at 12:22=E2=80=AFPM Elizabeth Kachur > elizabeth.kachur@thekey.com> wrote: >> >>> I know that Jon is not listed as a super admin. I believe there were >>> individuals listed who were no longer with the company. >>> >>> @Timothy Thomas Would you be able to help us with this? >>> Best regards, >>> Elizabeth Kachur >>> Associate HR Project Manager >>> elizabeth.kachur@TheKey.com >>> >>> >>> >>> On Thu, Oct 5, 2023 at 9:20=E2=80=AFAM Cheryl Cartwright >>> wrote: >>> >>>> Hi Elizabeth, >>>> >>>> Sorry, I don=E2=80=99t oversee hiring or recruitment for caregivers at= all. Jon >>>> would be the best person to ask regarding who has and uses JazzHR. I w= ould >>>> imagine Meera from the Ontario region is the only one still using it. = She >>>> is cc=E2=80=99d on this email. I have included Kathryn as well althoug= h she is off >>>> for a few days. I don=E2=80=99t believe she is associated with Jazz an= y longer >>>> though. >>>> >>>> Cheryl >>>> >>>> On Thu, Oct 5, 2023 at 1:17 PM Elizabeth Kachur >>> elizabeth.kachur@thekey.com> wrote: >>>> >>>>> Good morning. >>>>> >>>>> As of this morning, I have only received confirmation from Chuck >>>>> Terlesky re: terminating the JazzHR accounts in Calgary and Winnipeg. >>>>> >>>>> @Elizabeth Manjarrez and @Cheryl Cartwright >>>>> can you please copy me, or forward to me, >>>>> the emails sent to close the JazzHR accounts for your offices? As the >>>>> listed Super Admins, or the office managers, you will need to be the = person >>>>> making this request, according to the JazzHR contract. >>>>> >>>>> Please let me know if you have any questions on the steps outlined in >>>>> Monday's email. >>>>> >>>>> Best regards, >>>>> Elizabeth Kachur >>>>> Associate HR Project Manager >>>>> elizabeth.kachur@TheKey.com >>>>> >>>>> >>>>> >>>>> On Mon, Oct 2, 2023 at 10:46=E2=80=AFAM Elizabeth Kachur >>>> elizabeth.kachur@thekey.com> wrote: >>>>> >>>>>> Good morning. >>>>>> >>>>>> As a project manager in the HR department, I have been working with = a >>>>>> team to move all hiring of caregivers to our company's preferred pla= tform, >>>>>> iCIMS. I am writing to inform you that, effective immediately, TheKe= y >>>>>> will be canceling our monthly contract with *JazzHR.* >>>>>> >>>>>> This should not be disruptive to the team as they have been using >>>>>> iCIMS for recruiting/hiring in the Canada offices since 8/28/23. The >>>>>> recruiting team manager, Jon Eckrich, has been working closely with = the >>>>>> team and has made this transition as smooth as possible. >>>>>> >>>>>> If you are wondering why am I sharing this with you, *your help is >>>>>> needed* for the termination of these accounts. >>>>>> >>>>>> >>>>>> I have outlined the important next steps that must be taken by the >>>>>> designated Super Admins for *each account*: >>>>>> 1. Requests for termination *must be made in writing* at least >>>>>> thirty (30) days prior to the end of the Service Term. >>>>>> >>>>>> 2. A termination request must be sent* via e-mail to the customer >>>>>> Billing Contact or JazzHR's customer success team at *CSM@jazzhr.com= * >>>>>> . *Please add Tim Thomas and me to the email sent to JazzHR for >>>>>> visibility. >>>>>> 3. After your request is received, accounts will be placed in >>>>>> "hibernation"for thirty (30) days once termination is requested. >>>>>> >>>>>> 4. We will need to confirm termination at the end of the hibernation >>>>>> period. >>>>>> >>>>>> Here are the accounts that I have on record for JazzHR. >>>>>> [image: Screenshot 2023-10-02 at 9.30.46 AM.png] >>>>>> >>>>>> If you have any questions or concerns, please do not hesitate to >>>>>> contact me. >>>>>> >>>>>> Thank you for your support. >>>>>> >>>>>> Best regards, >>>>>> Elizabeth Kachur >>>>>> Associate HR Project Manager >>>>>> elizabeth.kachur@TheKey.com