10/21/24 - Action Required - $1.6k Open Balance - New Client Audit Results

From
<aaponte@thekey.com>
To
<kristy.poyner@thekey.com>, "'Michelle Kenaga'" <michelle.kenaga@thekey.com>, "'Coddye Ring-Noonan'" <coddye.ringnoonan@thekey.com>, "'Gayle Soulides'" <gsoulides@thekey.com>, "'Melissa Reyes'" <melissa.reyes@thekey.com>, "'Audra Williams'" <audraw@thekey.com>, "'Alicia Broussard'" <abroussard@thekey.com>, "'Alisha Wise'" <awise@thekey.com>, "'Amy Harris'" <aharris@thekey.com>, "'Araceli Gutierrez'" <araceli.gutierrez@thekey.com>, "'Cassi Gilkeson'" <cgilkeson@thekey.com>, "'Cathy Goffredo'" <cathy.goffredo@thekey.com>, "'Kimberly Guerci'" <kguerci@thekey.com>, "'Yukari Roberts'" <yroberts@thekey.com>, "'Beth Ann Rosario'" <bethann.rosario@thekey.com>, "'Claudia Hernandez'" <chernandez@thekey.com>, "'Jessica Pascasio'" <jpascasio@thekey.com>, "'Karoline Da Silva'" <ksilva@tenderrose.com>, "'Diane Mockenhaupt'" <dmockenhaupt@thekey.com>, "'Matt Nyberg'" <mnyberg@thekey.com>, "'Leigh Smith'" <leigh.bryantsmith@thekey.com>, "'Kelley Richard'" <krichard@thekey.com>, "'Tiffany Silton'" <tsilton@thekey.com>, "'Grace Labrecque'" <glabrecque@thekey.com>, "'Jennifer Geist'" <jennifer.geist@thekey.com>, "'Claudia Hernandez'" <chernandez@thekey.com>, <slaxamana@thekey.com>, <jcittadino@thekey.com>, <wreid@thekey.com>, <apuckett@thekey.com>, <csilveira@thekey.com>, <elizabeth.walsh@thekey.com>, <chall@thekey.com>, <jagarcia@thekey.com>, <ccartwright@thekey.com>, <joey.taylor@thekey.com>, <cterlesky@thekey.com>, <sspeirs@thekey.com>, <generalmanagers@thekey.com>, <jessica.thomas@thekey.com>, <emily.swackhamer@thekey.com>
CC
"'Sarah Powers'" <spowers@thekey.com>, "'Alan Badger'" <abadger@thekey.com>, "'Elizabeth Clark'" <eclark@thekey.com>, "'Laszlo Kovacs'" <laszlo.kovacs@thekey.com>, "'Paul Kahn'" <paul.kahn@thekey.com>, "'Lito Delapena'" <lito.delapena@thekey.com>, <chad.everitt@thekey.com>, <kevin.murray@thekey.com>, <alyson.rohane@thekey.com>, <jennifer.lane@thekey.com>, <laura.meister@thekey.com>, <amanda.ominsky@thekey.com>, <rachel.andersoncapone@thekey.com>, <glane@thekey.com>, <dknier@thekey.com>, <kjayroe@thekey.com>, <melani.breach@thekey.com>, <tt@thekey.com>, <jeannie.ortiz@thekey.com>, <geraldine.nath@thekey.com>, <deanna.brown@thekey.com>
Date
Mon, 21 Oct 2024 17:14:19 -0400
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_004E_01DB23DC.ADE820D0 Content-Type: multipart/related; boundary="----=_NextPart_001_004F_01DB23DC.ADE847E0" ------=_NextPart_001_004F_01DB23DC.ADE847E0 Content-Type: multipart/alternative; boundary="----=_NextPart_002_0050_01DB23DC.ADE847E0" ------=_NextPart_002_0050_01DB23DC.ADE847E0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Everyone,=20 =20 I hope you all had a great weekend. =20 Please see the below summary by division for clients in need of = attention due to missing or incomplete mandatory documents in accordance = with our onboarding process. Also below is a breakdown of the over $1.6K = open balance for these client=E2=80=99s missing documentation listed by = division. Please review and address the document attached in the link = below, including any clients with start months in June 2024 - Sept 2024 = who account for over $127.50 of these open balances. The deadline for = October commissions is Friday November 8th, please reach out to = Alejandro Aponte, and Jeannie Ortiz with any questions. ***Please note = changes made after the updated report has been generated will not be = reflected until the client is re-audited and an updated report is = generated.=20 =20 Please click here = to review the updated audit = tracker. =20 * Canada Division currently has the largest open balance at $974.11 in = total with $0.00 open for clients with start dates in June 2024 = =E2=80=93 Sept 2024. * West Division currently has the largest # of clients that have started = services in need of attention at 12, and currently has the second = largest open balance at $703.50 in total with $127.50 open for clients = with start dates in June 2024 - Sept 2024. * East Division currently has the second largest # of clients that have = started services in need of attention at 6. =20 =20 =20 Approx $1.6k open balance due for clients with a missing CCA or payment = authorization forms. $127.50 open balance for clients with start dates = in June 2024 - Sept 2024. =20 =20 =20 Please note that recent Google updates has changed how the file appears = when you open it as a commentor. Once you open the Google Sheet you will = need to click the drop-down arrow on the right-hand side of the sheet to = expand the menu. This will allow you to download the spreadsheet by = going to File > Download > Excel (Snip included below for reference). = You can also create a new temporary filter view for the Google Sheet = which will allow you to adjust the filters on the Google Sheet using the = icon that looks like a Google Sheet/Calculator.=20 =20 Filtering Google Sheets in the new view Downloading document in the new view =20 =20 =20 =20 =20 =20 From: aaponte@thekey.com =20 Sent: Monday, October 14, 2024 5:42 PM To: kristy.poyner@thekey.com; 'Michelle Kenaga' = ; 'Coddye Ring-Noonan' = ; 'Gayle Soulides' ; = 'Melissa Reyes' ; 'Audra Williams' = ; 'Alicia Broussard' ; 'Alisha = Wise' ; 'Amy Harris' ; 'Araceli = Gutierrez' ; 'Cassi Gilkeson' = ; 'Cathy Goffredo' ; = 'Kimberly Guerci' ; 'Yukari Roberts' = ; 'Beth Ann Rosario' ; = 'Claudia Hernandez' ; 'Jessica Pascasio' = ; 'Karoline Da Silva' ; = 'Diane Mockenhaupt' ; 'Matt Nyberg' = ; 'Leigh Smith' ; = 'Kelley Richard' ; 'Tiffany Silton' = ; 'Grace Labrecque' ; = 'Jennifer Geist' ; 'Claudia Hernandez' = ; slaxamana@thekey.com; jcittadino@thekey.com; = wreid@thekey.com; apuckett@thekey.com; csilveira@thekey.com; = elizabeth.walsh@thekey.com; chall@thekey.com; jagarcia@thekey.com; = ccartwright@thekey.com; joey.taylor@thekey.com; cterlesky@thekey.com; = sspeirs@thekey.com; generalmanagers@thekey.com; = jessica.thomas@thekey.com; emily.swackhamer@thekey.com Cc: 'Sarah Powers' ; 'Alan Badger' = ; 'Elizabeth Clark' ; 'Laszlo = Kovacs' ; 'Paul Kahn' ; = 'Lito Delapena' ; chad.everitt@thekey.com; = kevin.murray@thekey.com; alyson.rohane@thekey.com; = jennifer.lane@thekey.com; laura.meister@thekey.com; = amanda.ominsky@thekey.com; rachel.andersoncapone@thekey.com; = glane@thekey.com; dknier@thekey.com; kjayroe@thekey.com; = melani.breach@thekey.com; tt@thekey.com; jeannie.ortiz@thekey.com; = geraldine.nath@thekey.com; deanna.brown@thekey.com Subject: 10/14/24 - Action Required - $2.8k Open Balance - New Client = Audit Results=20 =20 Hello Everyone,=20 =20 I hope you all had a great weekend. =20 Please see the below summary by division for clients in need of = attention due to missing or incomplete mandatory documents in accordance = with our onboarding process. Also below is a breakdown of the over $2.8K = open balance for these client=E2=80=99s missing documentation listed by = division. Please review and address the document attached in the link = below, including any clients with start months in June 2024 - Aug 2024 = who account for over $1.5k of these open balances. The deadline for = October commissions is Friday November 8th, please reach out to = Alejandro Aponte, and Jeannie Ortiz w

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