--000000000000e448a306178cd1c3 Content-Type: multipart/alternative; boundary="000000000000e448a106178cd1c2" --000000000000e448a106178cd1c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I was discussing this with Tim and I believe none of the Montreal clients will be accurate with the "primary contact" as this was never information we collected in the past as multiple family members were able to get access to billing. This may end up being a bigger issue. Perhaps we can collect this information when we send out communication concerning VersaPay? Thank you, On Thu, May 2, 2024 at 9:29=E2=80=AFAM Timothy Thomas wrote= : > Joey, please email each account individually. Let them know we need 1 > primary email address for access to our Versapay portal and which account > we should use. > > @Alyson Rohane once set up, the other accounts > will receive the invoice as well, correct? > > On Wed, May 1, 2024 at 7:58=E2=80=AFPM Alyson Rohane > wrote: > >> Hey, @Joey Taylor and @Timothy Thomas >> can you please confirm the primary contact for each >> customer? >> >> Hi, @Lito Delapena can you please confirm >> when you have sent out the remaining emails to Montreal? >> >> *1. Chateau Sur Le Lac Residence: * >> info@chateausurlelac.com >> nurses@chateausurlelac.com >> dsi@chateausurlelac.com >> *2. Erna Medeke:* >> judyg@rogers.com >> jackie22gal@gmail.com >> *3. Residence Lumia:* >> jsantiago@cogir.net >> ssivaraman@cogir.net >> blarose@cogir.net >> mfbrasseur@cogir.net >> jnmianziula@cogir.net >> >> *8. Maxwell Residence:* >> farzad@maxwellresidence.com >> marlene@maxwellresidence.com >> *9. Residence Chateau Pierrefonds* >> info@chateaupierrefonds.com >> lise@chateaupierrefonds.com >> *10. Helen Buck* >> rachel@schwartz.ca >> nancy.buck@me.com >> *11. Helen Eliadis* >> peliadis@videotron.ca >> >> constantine_eliadis@protonmail.com >> H.eliadis@videotron.ca >> >> On Wed, May 1, 2024 at 9:06=E2=80=AFAM Lito Delapena >> wrote: >> >>> HI Liz, >>> >>> You may have responded to a different thread, but we need to know who >>> the primary contact is for each of the remaining clients for Montreal. = We >>> can definitely add the additional contacts once the initial go live ema= il >>> has been sent. >>> >>> @Timothy Thomas Can you assist with these please? >>> >>> *1. Chateau Sur Le Lac Residence: * >>> info@chateausurlelac.com >>> nurses@chateausurlelac.com >>> dsi@chateausurlelac.com >>> *2. Erna Medeke:* >>> judyg@rogers.com >>> jackie22gal@gmail.com >>> *3. Residence Lumia:* >>> jsantiago@cogir.net >>> ssivaraman@cogir.net >>> blarose@cogir.net >>> mfbrasseur@cogir.net >>> jnmianziula@cogir.net >>> >>> *8. Maxwell Residence:* >>> farzad@maxwellresidence.com >>> marlene@maxwellresidence.com >>> *9. Residence Chateau Pierrefonds* >>> info@chateaupierrefonds.com >>> lise@chateaupierrefonds.com >>> *10. Helen Buck* >>> rachel@schwartz.ca >>> nancy.buck@me.com >>> *11. Helen Eliadis* >>> peliadis@videotron.ca >>> >>> constantine_eliadis@protonmail.com >>> H.eliadis@videotron.ca >>> >>> >>> Thank you, >>> >>> >>> Lito Delapena >>> Help Desk Manager >>> * Please note my email has changed: * >>> lito.delapena@thekey.com >>> >>> 619-722-8561 Ext. 190013 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, May 1, 2024 at 8:18=E2=80=AFAM wrote: >>> >>>> Please disregard, we will take care of this internally. >>>> >>>> >>>> >>>> *From:* Joey Taylor >>>> *Sent:* Wednesday, May 1, 2024 8:17 AM >>>> *To:* Lito Delapena >>>> *Cc:* Timothy Thomas ; Alyson Rohane >>> alyson.rohane@thekey.com>; eclark@thekey.com; Laszlo Kovacs >>> laszlo.kovacs@thekey.com> >>>> *Subject:* Re: CAD Email #1 Communication - 04/19/2024 >>>> >>>> >>>> >>>> Hey Lito, >>>> >>>> @Timothy Thomas Can you confirm this? I don't have >>>> access to QB so I am not sure who the current payers are for each acco= unt. >>>> Since they are all existing accounts, I think it would be best to use >>>> designate the accounts who are currently paying as the primary. >>>> >>>> Thanks, >>>> >>>> >>>> >>>> On Wed, May 1, 2024 at 10:46=E2=80=AFAM Lito Delapena >>>> wrote: >>>> >>>> HI Joey, >>>> >>>> >>>> Thank you so much for providing the missing information! >>>> >>>> >>>> >>>> Is it safe to assume the first email address for each contact would b= e >>>> the main point of contact and set as the payer in Clear Care and the >>>> remaining emails are additional contacts that would also need to be ad= ded >>>> to versapay for a line of sight to the invoicing? >>>> >>>> >>>> *1. Chateau Sur Le Lac Residence: * >>>> info@chateausurlelac.com >>>> nurses@chateausurlelac.com >>>> dsi@chateausurlelac.com >>>> *2. Erna Medeke:* >>>> >>>> judyg@rogers.com >>>> jackie22gal@gmail.com >>>> *3. Residence Lumia:* >>>> jsantiago@cogir.net >>>> ssivaraman@cogir.net >>>> blarose@cogir.net >>>> mfbrasseur@cogir.net >>>> jnmianziula@cogir.net >>>> *4. Orientation Schedule:* >>>> This is not a client. No communication needed. >>>> >>>> *5. Eva Kertezs