Re: Winnipeg office address for final Shaw bill (phone service)

It's the final invoice so that's why it's mailed. Do you have the new
address? Will the team be moved into the new address in Oct?

Thanks.

Hua

On Wed, Sep 28, 2022 at 1:32 PM Timothy Thomas <tt@thekey.com> wrote:

> Can they not just send us an electronic copy? If not, let's have it sent
> to the new office please and Lindsey can process it.
>
> On Wed, Sep 28, 2022 at 3:11 PM Hua Wu <hua.wu@thekey.com> wrote:
>
>> Hi Tim and Chuck
>>
>> Can you let me know what's the address of the Winnipeg office that we can
>> use to receive the final Shaw bill. Per Isabella's email below, the phone
>> system will be switching to the Corporate system after Oct 19, and the
>> final Shaw bill needs to be mailed.  It doesn't look like neither the new
>> nor old address is recommended due to the 9/30 office move. Maybe they can
>> mail it to the Calgary office?
>>
>> I suspect we'll most likely need to pay this bill ourselves (instead of
>> Corporate AP).
>>
>>
>> Thanks.
>>
>> Hua
>>
>> On Wed, Sep 28, 2022 at 12:50 PM Isabelle La <ila@thekey.com> wrote:
>>
>>> Hua,
>>>
>>> Can you please confirm best local Canadian address for final invoice to
>>> be mailed since it seems they can not send to our general AP mailing
>>> address as it is located in the US.
>>>
>>> For reference, this is final invoice for Winnipeg’s phone services with
>>> Shaw, set to end on Oct. 19th now that we’re on the Corp phone system.
>>> Please note existing Winnipeg office is closing 9/30 and we are set to move
>>> to new Winnipeg office location but not sure if/when local team will be
>>> moved in so both the new and old addresses for Winnipeg are not
>>> recommended.
>>>
>>> On Wed, Sep 28, 2022 at 11:45 AM Shaw Business - Inquiries <
>>> inquiries@shawbusiness.ca> wrote:
>>>
>>>> Hello,
>>>>
>>>> Since this is the last bill, they are  usually mailed because they are
>>>> the final invoice.
>>>>
>>>>
>>>> Thank you,
>>>>
>>>>
>>>>
>>>> Gorata Kagiso, Large Business Support (West) – Cancellations Support
>>>> Shaw Business
>>>> T: 1877-742-9249
>>>> E: gorata.kagiso@sjrb.ca
>>>> <http://www.shaw.ca/business>
>>>> <https://www.facebook.com/shaw> <https://twitter.com/Shawhelp>
>>>> <https://www.youtube.com/user/ShawCommunication>
>>>> *This message is confidential and may contain privileged information.
>>>> We ask that you not use or disclose this message other than with our
>>>> consent. If you are not an intended recipient, please immediately notify us
>>>> and delete this message. Thank-you.*
>>>>
>>>>
>>>> --------------- Original Message ---------------
>>>> *From:* Isabelle La [ila@thekey.com]
>>>> *Sent:* 28/09/2022 11:48 AM
>>>> *To:* inquiries@shawbusiness.ca
>>>> *Cc:* itadmin@thekey.com
>>>> *Subject:* Re: FW: RE: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST:
>>>> PON# IRIS102208310161 / BPSO 47120 [ ref:_00DU0HByX._5004UzsiIm:ref ]
>>>>
>>>> Actually, the rep I spoke to, Jazz, mentioned that a copy of the final
>>>> invoice will be emailed to us at itadmin@thekey.com so billing address
>>>> won’t matter, we’ll make sure it gets to the right team, thanks.
>>>>
>>>> On Wed, Sep 28, 2022 at 10:46 AM Shaw Business - Inquiries <
>>>> inquiries@shawbusiness.ca> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>>
>>>>> We have address 2004437 Alberta Ltd. o/a Home Care Assistance 107, 10333
>>>>> Southport Rd SW Calgary AB T2W3X6
>>>>> <https://www.google.com/maps/search/10333+Southport+Rd+SW+Calgary+AB+T2W3X6?entry=gmail&source=g> for
>>>>> all the invoices. Kindly let me know if there is more information required.
>>>>>
>>>>>
>>>>> Thank you,
>>>>>
>>>>>
>>>>> Gorata Kagiso, Large Business Support (West) – Cancellations Support
>>>>> Shaw Business
>>>>> T: 1877-742-9249
>>>>> E: gorata.kagiso@sjrb.ca
>>>>> <http://www.shaw.ca/business>
>>>>> <https://www.facebook.com/shaw> <https://twitter.com/Shawhelp>
>>>>> <https://www.youtube.com/user/ShawCommunication>
>>>>> *This message is confidential and may contain privileged information.
>>>>> We ask that you not use or disclose this message other than with our
>>>>> consent. If you are not an intended recipient, please immediately notify us
>>>>> and delete this message. Thank-you.*
>>>>>
>>>>>
>>>>> --------------- Original Message ---------------
>>>>> *From:* Isabelle La [ila@thekey.com]
>>>>> *Sent:* 28/09/2022 11:16 AM
>>>>> *To:* inquiries@shawbusiness.ca
>>>>> *Cc:* itadmin@thekey.com
>>>>> *Subject:* Re: FW: RE: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST:
>>>>> PON# IRIS102208310161 / BPSO 47120 [ ref:_00DU0HByX._5004UzsiIm:ref ]
>>>>>
>>>>> Billing address for final invoice:
>>>>>
>>>>> <https://www.google.com/maps/search/340+S.+Lemon+Ave.+%239488ZN+%0D%0A+%0D%0A%0D%0A+Walnut,+CA.+91789?entry=gmail&source=g>
>>>>>
>>>>> 340 S. Lemon Ave. #9488ZN
>>>>> <https://www.google.com/maps/search/340+S.+Lemon+Ave.+%239488ZN+%0D%0A%0D%0A+Walnut,+CA.+91789?entry=gmail&source=g>
>>>>>
>>>>>
>>>>> <https://www.google.com/maps/search/340+S.+Lemon+Ave.+%239488ZN+%0D%0A%0D%0A+Walnut,+CA.+91789?entry=gmail&source=g>
>>>>> <https://www.google.com/maps/search/340+S.+Lemon+Ave.+%239488ZN+%0D%0A+%0D%0A%0D%0A+Walnut,+CA.+91789?entry=gmail&source=g>
>>>>> Walnut, CA. 91789
>>>>> <https://www.google.com/maps/search/340+S.+Lemon+Ave.+%239488ZN+%0D%0A%0D%0A+Walnut,+CA.+91789?entry=gmail&source=g>
>>>>>
>>>>> On Wed, Sep 28, 2022 at 10:14 AM 'Shaw Business - Inquiries' via IT
>>>>> Admin Team <itadmin@thekey.com> wrote:
>>>>>
>>>>>> Hi Isabelle,
>>>>>>
>>>>>> Here is the email thread.
>>>>>>
>>>>>> *Jazz *
>>>>>>
>>>>>> --------------- Forwarded Message ---------------
>>>>>> *From:* Shaw Business Cancellations [cancellations@shawbusiness.ca]
>>>>>> *Sent:* 26/09/2022 10:37 AM
>>>>>> *To:* bdueck@homecareassistance.com
>>>>>> *Cc:* chantel.lancaster@sjrb.ca; anna@telexperts.net
>>>>>> *Subject:* RE: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON#
>>>>>> IRIS102208310161 / BPSO 47120 [ ref:_00DU0HByX._5004UzsiIm:ref ]
>>>>>>
>>>>>> Thank you for contacting Shaw Large Business Support.
>>>>>>
>>>>>> As per your request, we will terminate your service under BPSO 47120
>>>>>> effective October  19, 2022, as per the required 30 days’ written
>>>>>> termination notice.
>>>>>> **
>>>>>> As your current contract is set to expire on November 11, 2023, there
>>>>>> will be an early termination fee of $666.31
>>>>>>
>>>>>>
>>>>>> We have added your request to our queue for processing, and we will
>>>>>> follow up with you again with further details.
>>>>>>
>>>>>> Please let us know if you have any further questions or concerns.
>>>>>>
>>>>>> Termination fees may be subject to change and will be reassessed at
>>>>>> the time of disconnection.
>>>>>>
>>>>>> Case#:02125707
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>>
>>>>>> Gorata Kagiso, Large Business Support (West) – Cancellations Support
>>>>>> Shaw Business
>>>>>> T: 1877-742-9249
>>>>>> E: gorata.kagiso@sjrb.ca
>>>>>> <http://www.shaw.ca/business>
>>>>>> <https://www.facebook.com/shaw> <https://twitter.com/Shawhelp>
>>>>>> <https://www.youtube.com/user/ShawCommunication>
>>>>>> *This message is confidential and may contain privileged information.
>>>>>> We ask that you not use or disclose this message other than with our
>>>>>> consent. If you are not an intended recipient, please immediately notify us
>>>>>> and delete this message. Thank-you.*
>>>>>>
>>>>>>
>>>>>> --------------- Original Message ---------------
>>>>>> *From:* CLEC Operations - Competitive Loss [
>>>>>> clecoperations-competitiveloss@sjrb.ca]
>>>>>> *Sent:* 23/09/2022 12:08 PM
>>>>>> *To:* cancellations@shawbusiness.ca
>>>>>> *Cc:* clecoperations-competitiveloss@sjrb.ca
>>>>>> *Subject:* "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON#
>>>>>> IRIS102208310161 / BPSO 47120
>>>>>>
>>>>>> ** SB COMP LOSS ORDER **
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Can you please create a TOM work order for the following "AS2" Comp
>>>>>> Loss request? Please see below for details.
>>>>>>
>>>>>>
>>>>>>
>>>>>> o          *PORT TNS PORTED OUT TO:* New Provider
>>>>>>
>>>>>> o          *PORT TNS VERIFIED AS OFFICIALLY PORTED OUT:* Yes
>>>>>>
>>>>>> o          *REQUIRED TO BE TOM TASKED (BUT NOT LIMITED TO):* CLEC
>>>>>> Operations - Competitive Loss and Voice Implementations
>>>>>>
>>>>>>
>>>>>>
>>>>>> *BPSO*: 47120
>>>>>>
>>>>>>
>>>>>>
>>>>>> *SIP TRUNKING ORDER:*  NO
>>>>>>
>>>>>>
>>>>>>
>>>>>> *GROUP ID:* N/A
>>>>>>
>>>>>>
>>>>>>
>>>>>> *CUSTOMER NAME:* Prairie Seniors at Home o/a Home Care Assistance
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *PON*: IRIS102208310161
>>>>>>
>>>>>>
>>>>>>
>>>>>> *DATE TNS PORTED OUT: 21-Sept-2022*
>>>>>>
>>>>>>
>>>>>>
>>>>>> *CURRENT PILOT TN:* 2044896000
>>>>>>
>>>>>>
>>>>>>
>>>>>> *IS THE PILOT TN REQUESTING TO PORT OUT OR DISCONNECT:* YES
>>>>>>
>>>>>>
>>>>>>
>>>>>> *NEW PILOT TN:* N/A
>>>>>>
>>>>>>
>>>>>>
>>>>>> *TNS TO PORT OUT*: 2044896000
>>>>>>
>>>>>>
>>>>>>
>>>>>> *TNS TO DISCONNECT:* 2045949512
>>>>>>
>>>>>> 2045949513
>>>>>>
>>>>>> 2045949514
>>>>>>
>>>>>> 2045949515
>>>>>>
>>>>>> 2045949516
>>>>>>
>>>>>> 2045949517
>>>>>>
>>>>>> 2045949518
>>>>>>
>>>>>> 2045949519
>>>>>>
>>>>>> 2045949521
>>>>>>
>>>>>> 2045949522
>>>>>>
>>>>>> 2045949523
>>>>>>
>>>>>> 2045949524
>>>>>>
>>>>>> 2045949525
>>>>>>
>>>>>> 2045949526
>>>>>>
>>>>>> 2045949527
>>>>>>
>>>>>> 2045949528
>>>>>>
>>>>>> 2045949529
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *TNS TO RETAIN: *N/A
>>>>>>
>>>>>>
>>>>>>
>>>>>> *PARTIAL OR FULL REMOVAL OF TNS:* FULL
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *****************************************************************************************************
>>>>>>
>>>>>> *ASSOCIATED TOLL FREE TNS:*
>>>>>>
>>>>>> *NOTE:* ****FOR SHAW BUSINESS CANCELLATIONS TEAM ONLY****
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please engage customer for direction on the associated Toll Free TNs
>>>>>> listed below and process accordingly
>>>>>>
>>>>>>
>>>>>>
>>>>>> *TOLL FREE TN:* N/A
>>>>>>
>>>>>> *TARGET TN:* N/A
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *******************************************************************************************************
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Tell us how the Competitive Loss Team did today
>>>>>> <https://forms.office.com/Pages/ResponsePage.aspx?id=Lhkwi4gT1k6CCONd1yrSrZW13FsdoyRKlpKb8Re-ZQhUQ09NUFBBUDQxMFQ5TVlIMFhJNzZCUFY0Ti4u>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Lyneth Tena-Sangcap *
>>>>>>
>>>>>> Comp Loss Specialist, CLEC Operations - TOPS
>>>>>>
>>>>>> Shaw Communications Inc. 2431 37 Ave NE Calgary, AB
>>>>>> <https://www.google.com/maps/search/2431+37+Ave+NE+Calgary,+AB?entry=gmail&source=g>
>>>>>>
>>>>>> *Group Email**:* CLECOperations-CompetitiveLoss@sjrb.ca
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> <http://www.shaw.ca/>
>>>>>>
>>>>>> <http://www.facebook.com/shaw>    <http://www.twitter.com/shawinfo>
>>>>>>     <http://www.instagram.com/shaw>
>>>>>> <https://www.linkedin.com/company/shaw-communications/>
>>>>>> <https://www.youtube.com/user/ShawCommunication>
>>>>>>
>>>>>> --
>>> --
>>> *Isabelle La *
>>> Project Management, IT Dept.
>>> * Please note my email has changed: *
>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>> Direct: 650-231-5733
>>> Fax: 919-377-9020
>>>
>>>         TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>