--00000000000054d3cf060425f269 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, Will do and thank you for the update. Best Regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Aug 30, 2023 at 11:51=E2=80=AFAM Timothy Thomas wro= te: > Yes he must prepay for ongoing service and clear the balance once his > mothers mandate of incapacity has been secured. Leave it with me for now. > We expect the full balance to be paid in October. > > Thank you > > On Wed, Aug 30, 2023 at 10:50=E2=80=AFAM John Janiga > wrote: > >> Hello Timothy, >> >> Ok, clients balance past 30 days is currently $11,621.61 and growing. >> >> So clients payer Stewart agrees to keep all current invoicing paid in >> order to keep services ? >> >> He told me he was unable to pay anything until mid October. >> >> Also, if seeing as you have a payment plan set up for him, I will not >> contact him moving forward as he has already stated to me he cannot pay >> until October. >> >> Let me know how I can assist moving forward and thank you! >> >> Best Regards, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Aug 30, 2023 at 10:41=E2=80=AFAM Timothy Thomas = wrote: >> >>> Hi John, >>> >>> I spoke to Stewart today, he claims he sent in a payment for $100 >>> yesterday to cover the cost of one shift, and he will make another tran= sfer >>> on friday to cover services ongoing. Once his mothers account is >>> unlocked he will clear the balance for past due payments but I am makin= g >>> him prepay for any future service from now on. >>> >>> >>> >>> On Wed, Aug 30, 2023 at 9:53=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Hello , >>>> >>>> Can we confirm this Montreal client ( Edie Myers ) care has been >>>> suspended. >>>> >>>> Still shows active in clear care, just looking for confirmation. >>>> >>>> I have spoken with Stewart Myers and he states he now cannot pay until >>>> mid October. >>>> >>>> Thank you, >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Tue, Aug 22, 2023 at 5:09=E2=80=AFPM wr= ote: >>>> >>>>> See below >>>>> >>>>> >>>>> >>>>> *From:* Timothy Thomas >>>>> *Sent:* Tuesday, August 22, 2023 5:09 PM >>>>> *To:* gerard.draetta@thekey.com >>>>> *Subject:* Re: Edie Myers >>>>> >>>>> >>>>> >>>>> We will initiate the suspension. Thanks >>>>> >>>>> >>>>> >>>>> On Tue, Aug 22, 2023 at 4:31=E2=80=AFPM w= rote: >>>>> >>>>> Tim, >>>>> >>>>> >>>>> >>>>> Good afternoon. John Janiga has emailed the customer approximately 4 >>>>> times along with several calls and he has not responded. I would go a= head >>>>> and suspend at this time. >>>>> >>>>> >>>>> >>>>> Gerard >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Timothy Thomas >>>>> *Sent:* Tuesday, August 22, 2023 3:48 PM >>>>> *To:* Gerard Draetta >>>>> *Cc:* Maria Licoudis ; Joey Taylor >>>> joey.taylor@thekey.com> >>>>> *Subject:* Edie Myers >>>>> >>>>> >>>>> >>>>> Hi Gerard, >>>>> >>>>> >>>>> >>>>> What is the status of collections on Edie Myers? I'm ready to suspend >>>>> services unless you have an arrangement worked out with them. >>>>> >>>>> >>>>> >>>>> Thank you >>>>> >>>>> >>>>> >>>>> -- >>>>> >>>>> *Tim Thomas* >>>>> >>>>> Head of Canada Division >>>>> >>>>> *Please note my email has changed:* >>>>> >>>>> tt@TheKey.com >>>>> >>>>> (514) 591-9387 >>>>> >>>>> *TheKey.ca * >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> >>>>> *Tim Thomas* >>>>> >>>>> Head of Canada Division >>>>> >>>>> *Please note my email has changed:* >>>>> >>>>> tt@TheKey.com >>>>> >>>>> (514) 591-9387 >>>>> >>>>> *TheKey.ca * >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000054d3cf060425f269 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello=C2=A0Timothy,=C2=A0 Will do and t= hank you for the update.=C2=A0 Best Regards,=C2=A0= John Janiga Senior Accounts Receivable Specialist john.janiga@thekey.com = 408-64= 7-7538=C2=A0 TheKey.com = = On Wed, Aug 30, 2023 at 11:51=E2=80=AFAM Timothy Thomas tt@thekey.com wrote: Yes he must prepay for on= going service and clear the balance once his mothers mandate of incapacity = has been secured. Leave it with me for now. We expect the full balance to b= e paid in October.=C2=A0 Thank you On Wed, Aug 30, = 2023 at 10:50=E2=80=AFAM John Janiga john.janiga@thekey.com wrote: <b= lockquote