Caribou Canadian Expansion UAT Update - 03/03/2026

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Alber Diaz <adiaz@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Blake Mahedy <blake.mahedy@thekey.com>, Germaine Daniels <germaine.daniels@thekey.com>, Irin Eva <irin.eva@thekey.com>, Jackie Bock <jacqueline.bock@thekey.com>, Jeff Morris <jeff.morris@thekey.com>, Monica Johnston <johnstonm@thekey.com>, Joyce Gonzalez <joyce.gonzalez@thekey.com>, Katherine Midura <kguildner@thekey.com>, Mike Conner <mike.conner@thekey.com>, Roxana Cruz <rcruz@thekey.com>, Tim Ahong <tim@caribou.care>, Tyler Ng <tyler.ng@thekey.com>, Umesh Shah <ushah@thekey.com>, Cara Tan <wtan@thekey.com>, Ofelia Lopez Sanchez <Ofelia.sanchez@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Cheryl Logan <cheryl.logan@thekey.com>
Date
ue, 3 Mar 2026 20:
Folder
INBOX
--00000000000042cfdc064c2b51c0 Content-Type: text/plain; charset="UTF-8" Hi, everyone - Below are the updates from UAT on 3/3/2026 and the next steps for 3/4/2026. Please feel free to reach out if you have any questions or updates! *Testing Script*: https://docs.google.com/spreadsheets/d/1NLERV7TcGa7q4302XVU58D7yZJSjHKSkoe171XZcFKw/edit?gid=37570453#gid=37570453 *UAT Progress from 3/3/2026: * - A: Caregiver Outbound File - *Scenario #1* - Hiring a New Caregiver - In Progress - Jackie had to go back and add the hire date/DOB to the test caregivers in iCims - *Scenario #3 *- Deactivated in Wellsky - In Progress - Roxana deactivated the two caregivers in Wellsky (MontrealRehire Caribou & TorantoTest2 Caribou) - *Scenario #5* - Admin / Office staff caregiver added in test location - @Tim Ahong added @Umesh Shah to view the agency configuration - B: Use Case Scenarios - Roxana keyed the shifts from the use case scenarios #1 - #16 in Wellsky - This includes the week of 2/23 and 3/3 *On Deck for 3/4/2026:* - A: Caregiver Outbound File - *Scenario **#1* - Hiring a New Caregiver - In Progress - @Ofelia Lopez Sanchez and @Tim Ahong will confirm the hire dates/DOB flowed through to the outbound file and to Caribou - *Scenario #3* - Deactivated in Wellsky - In Progress - @Ofelia Lopez Sanchez and @Tim Ahong will confirm the two caregivers flowed through as deactivated - *Scenario #4 *- Reactivating in Wellsky - @Roxana Cruz will reactive TorantoTest2 Caribou in Wellsky - *Scenario #2* - Rehiring in iCims - @Jackie Bock will rehire MontrealRehire Caribou in iCims - *Scenario #5 *- Admin / Office staff caregiver added in test location - @Roxana Cruz will create an admin profile in Wellsky - B: Use Case Scenarios - *Scenarios #1 - #16: * - @Ofelia Lopez Sanchez and @Tim Ahong will confirm the booked shifts flowed through to the datalake and Caribou Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey ------------------------------ *From:* Alyson Rohane *Sent:* Monday, March 2, 2026 4:44 PM *To:* Alber Diaz ; Amanda Soukvilay ; Blake Mahedy ; Germaine Daniels ; Irin Eva ; Jackie Bock ; Jeff Morris ; Monica Johnston ; Joyce Gonzalez ; Katherine Midura ; Mike Conner ; Roxana Cruz ; Tim Ahong ; Tyler Ng ; Umesh Shah ; Cara Tan ; Ofelia Lopez Sanchez *Cc:* Timothy Thomas *Subject:* Caribou Canadian Expansion UAT Update - 03/02/2026 Good afternoon, everyone - This will be the thread for tracking our progress for the Caribou UAT - Canadian Expansion. Please see the latest updates from UAT and what is on deck for tomorrow and let us know if you have any questions or updates! *Testing Script*: https://docs.google.com/spreadsheets/d/1NLERV7TcGa7q4302XVU58D7yZJSjHKSkoe171XZcFKw/edit?gid=37570453#gid=37570453 *UAT Progress from 3/2/2026: * - A: Caregiver Outbound File - *Scenario #1 - Hiring a New Caregiver - **In Progress* - Jackie hired the 8 test caregivers in iCims - Roxana added the external IDs in Wellsky - @Roxana Cruz The caregiver's name has been added to each use case scenario section in the testing script to assist with keying shifts on 3/3/2026. *On Deck for 3/3/2026: * - A: Caregiver Outbound File - *Scenario #1 - Hiring a New Caregiver* - @Ofelia Lopez Sanchez to validate the caregivers reflect on the outbound file - @Tim Ahong / @Amanda Soukvilay validate the caregivers flowed through to Caribou - *Scenario #3 - Deactivated in Wellsky* - @Roxana Cruz will deactivate the following caregivers in Wellsky: - MontrealRehire Caribou - TorantoTest2 Caribou - B: Use Case Scenarios - @Roxana Cruz key shifts for the weeks of 2/23 & 3/3 for the following scenarios: - *Scenario #1 - Adding One-Off Schedule* - *Scenario #2 - Adding Recurring Schedule* - *Scenario #3 - Live-In* - *Scenario #4 - Live-In (Holiday)* - *Scenario #5 - Hourly* - *Scenario #6 - Hourly (Holiday)* - *Scenario #7 - Overnight (A&B)* - *Scenario #8 - Overnight (A&B) (Holiday)* - *Scenario #9 - Overtime* - *Scenario #10 - Overtime (Holiday)* - *Scenario #11 - Per Visit* - *Scenario #12 - Per Visit (Holiday)* - *Scenario #13 - Expenses/Mileage* - *Scenario #14 - Expenses/Mileage (Holiday)* - *Scenario #15 - Not Payable* - *Scenario #16 - Credit (Refund) * Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey --00000000000042cfdc064c2b51c0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable H= i, everyone - Below are the updates from UAT on 3/3/2026 and the next steps= for 3/4/2026. Please feel free to reach out=C2=A0if you have any questions= or updates!=C2=A0 Testing Script :=C2=A0 https://docs.google.com/spreadsheets/d/1NL= ERV7TcGa7q4302XVU58D7yZJSjHKSkoe171XZcFKw/edit?gid=3D37570453#gid=3D3757045= 3 UAT Progress from 3/3/2026:=C2=A0 A: Caregiver Outbound File = Scenario #1 - Hiring a New Caregiver - In Progr= ess Jackie had to go back and add the hire = date/DOB to the test caregivers in iCims Scenario #3 - Deactivated in Wellsky - In Progress <li= style=3

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