Re: Cheryl Call Rail Access

Did you get an email asking you to accept access? Maybe look in your spam?

On Fri, Jun 17, 2022 at 11:40 AM Cheryl Cartwright <
ccartwright@homecareassistance.com> wrote:

> Hi to you both,
>
> Just letting you know CallRail still says my email address is not
> connected to an account. It says please log in with an existing account.
>
> Cheryl
>
> On Thu, Jun 16, 2022 at 10:45 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> pls confirm you have access now.
>>
>> ---------- Forwarded message ---------
>> From: Alexa Graziani <agraziani@thekey.com>
>> Date: Wed, Jun 15, 2022 at 4:58 PM
>> Subject: Re: Cheryl Call Rail Access
>> To: Timothy Thomas <tt@thekey.com>
>> Cc: Alexa Graziani <agraziani@thekey.com>, Gabriel La <
>> it@homecareassistance.com>, HCA IT Support <
>> itsupport@homecareassistance.com>, Jennifer Lagemann <
>> jennifer.lagemann@thekey.com>, Keith Moore <kmoore@thekey.com>
>>
>>
>> She should have access. We just resent the invite.
>>
>> On Tue, Jun 14, 2022 at 4:38 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Awesome. Shes in Toronto.
>>>
>>> Thanks!
>>>
>>> On Tue, Jun 14, 2022 at 5:40 PM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>>> I am actually training IT on how to make Callrail updates tomorrow so
>>>> we will go through adding Cheryl as an example. Which Canadian
>>>> location does she need access to again?
>>>>
>>>> Thanks,
>>>>
>>>> On Tue, Jun 14, 2022 at 1:01 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> Hey Alexa,
>>>>>
>>>>> Can you confirm if Cheryl Cartwright <
>>>>> ccartwright@homecareassistance.com> has access to call rail?
>>>>>
>>>>> Thanks!
>>>>> Tim
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: John McColman <john@infrontmarketing.ca>
>>>>> Date: Tue, Jun 14, 2022 at 3:21 PM
>>>>> Subject: RE: Cheryl Call Rail Access
>>>>> To: Cheryl Cartwright <ccartwright@homecareassistance.com>, Timothy
>>>>> Thomas <tt@thekey.com>
>>>>>
>>>>>
>>>>> Hi All,
>>>>>
>>>>>
>>>>>
>>>>> I can definitely help on the CallRail side (platform walkthrough),
>>>>> however I don’t have any access to users. This would be Alexa I believe.
>>>>>
>>>>>
>>>>>
>>>>> I have my own account, but this doesn’t include adding/removing users.
>>>>>
>>>>>
>>>>>
>>>>> Cheryl, have you tried using your email and the forgot password?
>>>>>
>>>>> https://app.callrail.com/users/sign_in
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> This might allow you to get your credentials sent back to you.
>>>>>
>>>>>
>>>>> Let me know how this works. Thank you,
>>>>>
>>>>>
>>>>>
>>>>> *John McColman*
>>>>>
>>>>> In Front Marketing
>>>>>
>>>>> Results Driven Performance Marketing
>>>>>
>>>>>
>>>>>
>>>>> 403.861.9727
>>>>>
>>>>> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>>>>>
>>>>> Suite 401 – 255 17 Ave SW, Calgary, AB
>>>>> <https://www.google.com/maps/search/255+17+Ave+SW,+Calgary,+AB?entry=gmail&source=g>
>>>>>
>>>>>
>>>>>
>>>>> <https://www.infrontmarketing.ca/> [image:
>>>>> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
>>>>> <https://www.facebook.com/infrontcalgary/> [image:
>>>>> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
>>>>> <https://www.linkedin.com/in/johnmccolman>
>>>>> <https://twitter.com/infrontyyc>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Cheryl Cartwright <ccartwright@homecareassistance.com>
>>>>> *Sent:* June 14, 2022 12:23 PM
>>>>> *To:* Timothy Thomas <tt@thekey.com>
>>>>> *Cc:* John McColman <john@infrontmarketing.ca>
>>>>> *Subject:* Re: Cheryl Call Rail Access
>>>>>
>>>>>
>>>>>
>>>>> Hi John,
>>>>>
>>>>>
>>>>>
>>>>> Just looking for some log-in information so that I can listen to the
>>>>> intake calls from our team.
>>>>>
>>>>>
>>>>>
>>>>> Thanks,
>>>>>
>>>>>
>>>>>
>>>>> Cheryl
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 14, 2022 at 2:26 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>> Forgot to CC Cheryl.
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: *Timothy Thomas* <tt@thekey.com>
>>>>> Date: Tue, Jun 14, 2022 at 1:18 PM
>>>>> Subject: Cheryl Call Rail Access
>>>>> To: John McColman <John@infrontmarketing.ca>
>>>>>
>>>>>
>>>>>
>>>>> Hi John,
>>>>>
>>>>>
>>>>>
>>>>> Please work with Cheryl to get her set up with Call rail, and how to
>>>>> access the call records.
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Tim Thomas*
>>>>>
>>>>> Head of Canada Division
>>>>>
>>>>> *Please note my email has changed:*
>>>>>
>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>
>>>>> (514) 591-9387
>>>>>
>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Tim Thomas*
>>>>>
>>>>> Head of Canada Division
>>>>>
>>>>> *Please note my email has changed:*
>>>>>
>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>
>>>>> (514) 591-9387
>>>>>
>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Cheryl Cartwright*
>>>>> *Director of Care*
>>>>> Home Care Assistance
>>>>> Office: 416-488-8777 <4164888777>
>>>>>
>>>>> Toronto, ON (EST)
>>>>> torontohomecareassistance.ca
>>>>> <https://www.torontohomecareassistance.ca/>
>>>>>
>>>>> ---
>>>>>
>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>
>>>>> Join Our Newsletter
>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>
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>>>>>
>>>>>
>>>>>
>>>>> <https://www.linkedin.com/in/lucas-hynes/>
>>>>>
>>>>>
>>>>>
>>>>> <https://homecareassistance.com/>
>>>>>
>>>>> *Champions of Longevity*
>>>>>
>>>>> ccartwright@homecareassistance.com
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>> (514) 591-9387
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Senior Marketing Manager - Consumer Growth
>>>> * Please note my email has changed: *
>>>> agraziani@thekey.com
>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>> (650) 416-1538 Ext. 181538
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>> (514) 591-9387
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>>
>> --
>> Alexa Graziani
>> Senior Marketing Manager - Consumer Growth
>> * Please note my email has changed: *
>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>> (650) 416-1538 Ext. 181538
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>> (514) 591-9387
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> *Cheryl Cartwright*
> Director of Care
> Home Care Assistance
> Office: 416-488-8777 <4164888777>
> Toronto, ON (EST)
> torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
> ---
> Read Our Testimonials <https://homecareassistance.com/reviews>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
> We Are Hiring! <https://homecareassistance.com/careers>
> <https://www.linkedin.com/in/lucas-hynes/>
> <https://homecareassistance.com/>
> Champions of Longevity
> ccartwright@homecareassistance.com
>

Alexa Graziani
Senior Marketing Manager - Consumer Growth
* Please note my email has changed: *
agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
(650) 416-1538 Ext. 181538
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>