Great news and thanks for the update!
*Dr. Deb Frye, RN MBA NE-BC CASC PhD*
*General Manager, MD/DC*
*Frederick * *Odenton * *Washington *
108 Byte Dr. 2288 Blue Water Blvd 5028 Wisconsin Ave.
Suite 103 Suite 340 Suite 103
Frederick, Odenton, Washington,
MD 21702 MD 21113 DC 20016
*Please note my email has changed:*
dfrye@TheKey.com <Deb.Frye,+RN+NE-BC+CASC+PhD@TheKey.com>
(301) 228-2200 Office
(301) 395-4646 Cell
*(410) 989-2241 After hours*
*e fax 301-654-1387*
TheKey.com <https://www.thekey.com>
[image: TheKey] <https://www.thekey.com>
On Wed, Jul 17, 2024 at 8:00 AM Audra Williams <audraw@thekey.com> wrote:
> Hi Team!
>
> I wanted to inform you about an exciting new process regarding the
> handling of Caring.com leads!!
>
> Moving forward, the Contact Center will close all Caring.com *leads*
> after three attempts. You will no longer see these *leads* in your
> pipelines. However, if you see a caring.com *opportunity* in your
> pipeline, that is your indication to move forward with this *opportunity*
> as the opportunity owner. If you are not listed as the opportunity owner,
> please change this field to your name.
>
> Regional Intake Managers should now close any existing Caring.com leads in
> the pipeline to ensure accuracy of our pipelines moving forward.
>
> Thank you for your cooperation and as always please reach out if you have
> any questions.
>
> Best,
>
>
> --
> Audra Williams
> Director, Divisional Operations
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>