CAD Check-Ins 05/20/2024

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Brian Fialko <brian.fialko@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Daniel Barakat <daniel.barakat@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Frank Liu <fliu@thekey.com>, Geraldine Nath <geraldine.nath@thekey.com>, Gerard Draetta <gerard.draetta@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Kristy Poyner <kristy.poyner@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>, Lisa Barker <lisa.barker@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, Katherine Cope <marykatherine.cope@thekey.com>, Michelle Schefter <michelle.kenaga@thekey.com>, Natalie Cahoone <natalie.cahoone@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Stephanie Fuston <stephanie.fuston@thekey.com>, Timon Page <timon.page@thekey.com>, Troy Riha <troy.riha@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2024-05-20 16:45:58
Folder
INBOX
--00000000000049412c0618eb4e26 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, all - First off, I just want to extend a *HUGE *thank you for each one of you. We wouldn't have had such a great go-live without all your efforts. Thank you, thank you, thank you!!! Below outlines the status of this last week's completed tasks and all 'In Progress' items for the Canada Go-Live Checklist. If there is something you would like to discuss, please come prepared. We will be continuing the daily check in calls through this week and begin to slow them down until all tasks are completed (through May). *Agenda 05/21:* - Status updates for tasks 'In Progress' remaining *Go-Live Deadline:* 05/15/2024 *Status:* Hypercare *Billing Period:* 05/06/2024 =E2=80=93 05/12/2024 *Cut-Over Checklist:* https://docs.google.com/spreadsheets/d/1cnYgznLVc75rdUvA2NtkxNZS09r13gFE/ed= it#gid=3D914560594 Week of 05/20/2024 - 05/24/2024 Completed (05/13/2024 - 05/24/2024) Step # Activity Start Due Completed Date Task Owner 46c Turn back to inactive (after confirming in NS) 5/3/2024 5/6/2024 5/13/2024 CI 53 Pull final customer aging (inactive, deactive) 5/8/2024 5/13/2024 5/13/2024 Randi 54 Pull final customer aging (inactive, deactive) 5/8/2024 5/13/2024 5/13/2024 Gerard 58 Biller to finalize one shift per Location to ensure all data floods to NS & VP 5/10/2024 5/13/2024 5/14/2024 Kristy/Stephanie 62 Send Aging to Accounting 5/10/2024 5/10/2024 5/13/2024 CI 63 Export unapplied payments & credits, populate on template for NS Upload 5/10/2024 5/13/2024 5/13/2024 Gerard/Randi 84 Update the inactive clients to inactive in Netsuite 5/10/2024 5/10/2024 5/13/2024 CI 31 Reconciliation between QuickBooks (HCA Montreal) vs. Account #121450 =E2= =80=93 Accounts Receivable Non-Integrated before integration into NetSuite April - 5/12 5/13/2024 5/17/2024 5/20/2024 Brian/Daniel 65 Create Versapay test invoice in production to validate merchant ID 5/13/2024 5/13/2024 5/14/2024 Kristy 67a Export aging report, populate on template, for NS Upload 5/13/2024 5/13/2024 5/13/2024 Randi 67b Export aging report, populate on template, for NS Upload 5/13/2024 5/13/2024 5/13/2024 Gerard 68a Populate on template for NS Upload - invoices 5/13/2024 5/14/2024 5/14/2024 CI 68b Populate on template for NS Upload - credit memos 5/13/2024 5/14/2024 5/14/2024 CI 68c Populate on template for NS Upload - payments 5/13/2024 5/14/2024 5/14/2024 CI 69a Import aging (invoices) to NetSuite 5/13/2024 5/14/2024 5/14/2024 CI 69b Import aging (credit memos) to NetSuite 5/13/2024 5/14/2024 5/14/2024 C= I 69c Import aging (payments) to NetSuite 5/13/2024 5/14/2024 5/14/2024 CI 77 Notify when import is complete 5/14/2024 5/14/2024 5/14/2024 CI 78 Attached Aged CC/QB invoices to their Versapay twin invoice once the historical AR is loaded 5/14/2024 5/14/2024 5/15/2024 Collections 79 Finalize Shifts & Billing in Clear Care by 10pm ET Tuesday 5/14/2024 5/14/2024 5/14/2024 Kristy 80 Turn notification back on 5/15/2024 5/16/2024 5/15/2024 CI/Lito 81 Go-Live Email w/Link to VP (invite) 5/15/2024 5/15/2024 5/15/2024 PSG/He= lp Desk In Progress Step # Activity Start Due Task Owner 49 Complete Write-Offs 5/6/2024 5/10/2024 Randi 49.1 Complete the refund 5/6/2024 5/10/2024 Elizabeth 50 Complete Write-Offs 5/6/2024 5/10/2024 Gerard 83 Updating E-Transfer to the Vancouver bank account. Need a DL for etransfer@thekey.com direct to Cash App FreshDesk queue 5/9/2024 5/14/2024 Elizabeth/Tim 30 Reconciliation between ClearCare vs. Account #121450 =E2=80=93 Accounts Receivable Non-Integrated before integration to NetSuite April - 5/12 5/13/2024 5/17/2024 Brian/Daniel 64 Removal of Accounts Receivable Non-Integrated AR balance 5/13/2024 5/27/2024 Brian/Daniel 70 Update Net Terms for Clients w/o Email on File 5/13/2024 5/15/2024 CI 83 Tags for all clients (Blue Cross are Vets, Private Pay, ect) 5/13/2024 5/24/2024 Lito 75 AR Migration Clearing Account equals $0 5/14/2024 5/24/2024 Brian/Daniel 76 Validate payment is displayed in NS and applied to Invoice balance 5/14/2024 5/14/2024 CI 73 Reconciliation between [ ClearCare AR Aging Receivables/Invoice level detail list vs. Account #111001 =E2=80=93 Accounts Receivable after integra= tion vs. Account #121450 =E2=80=93 Accounts Receivable- Non-Integrated in NetSuite]: 5/15/2024 5/24/2024 Brian/Daniel 74 Reconciliation between [ QuickBooks AR Aging/invoice level detail list vs. Account #111001 =E2=80=93 Accounts Receivable after integration vs. Acc= ount #121450 =E2=80=93 Accounts Receivable- Non-Integrated in NetSuite] 5/15/202= 4 5/24/2024 Brian/Daniel 85 Delivery failures 5/16/2024 5/24/2024 Kristy/CI 82 Canadian integration reconciliations above must be completed, reviewed, and approved (signed off on) 5/27/2024 5/27/2024 Brian 84 Close additional CAD bank accounts 9/1/2024 9/1/2024

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