--000000000000335c2a0626f932ce Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable *UPDATE:* Due to the uncertain timeline for Wellsky's resolution of their issue, we will not be refreshing the Tableau / AP reports or sending Payroll or Billing data through the integrations until Monday morning. On Fri, Nov 15, 2024 at 10:13â¯AM Monica Johnston wrote: > Due to issues at Wellsky we have not yet received yesterday's data from > all the Clearcare US urls into the data lake. They had the same issue > yesterday and were able to resolve it quickly but today they have > communicated an ETA of 6 hours. > > > > *What is the Impact?* > > > > *Analytics Portal / Tableau Reports: *SoC, billed hours, revenue and > other metrics relying on Clearcare data are understated for the US sites > for current week (missing yesterday's updates). > > > *Billing: *Files were not sent to Netsuite yet today. > > > > *Payroll:* Caregiver shift and payroll expense data were not yet sent to > Workday. > > > > Please feel free to reach out if you have any questions. > > > > Thanks! > > Monica > > > > BCC: Executive team, Regional Directors, Tableau Desktop Users, Payroll > Notifications, Billing Alerts, Marketing Dept, GeneralManagers, IT > Leadership > > > -- > Monica Johnston > Director, Data Platform and Services > > johnstonm@thekey.com > (602) 501-7890 > TheKey.com > [image: TheKey] > --000000000000335c2a0626f932ce Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable UPDATE: Due to the uncertain timeline for We= llsky's resolution of their issue, we will not be refreshing the Tablea= u / AP reports or sending Payroll or Billing data through the integrations = until Monday morning. On Fri, Nov 15, 2024 at 10:13â¯AM Monica = Johnston < johnstonm@thekey.com > wrote: Due to issues at Wel= lsky we have not yet received yesterday's data from all the = Clearcare US urls into the data lake. They had the same issue y= esterday and were able to resolve it quickly but today they have communicat= ed an ETA of 6 hours.  What is the Impact?  Analytics Portal / Tableau Reports: SoC, billed hours, revenue and other metrics= relying on Clearcare data are understated for the US sites for c= urrent week (missing yesterday's updates). Billing:Â= Files w ere not sent to Nets= uite yet today.  Payroll:  Caregiver shift and payroll = expense data w ere not yet sent to Workday .  Please = feel free to reach out if you have any questions.  <span style="font-fa