Caregiver Incident in Winnipeg

From
Dennis Fancy <dfancy@thekey.com>
To
Steve Koyanagi <skoyanagi@thekey.com>, Chantal-Marie Grinstead <chantalmarie.grinstead@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Brian Boxall <bboxall@thekey.com>
Date
Fri, 13 Mar 2026 13:07:23 -0500
Folder
INBOX
 --000000000000578fd8064cebbe5e Content-Type: text/plain; charset="UTF-8" Good afternoon, Yesterday, I was informed that a physical altercation occurred between two of our caregivers in a client's home. We are investigating the incident to the best of our ability and waiting to access some video footage from the residence. The family has been gracious, but one of the caregivers did file a report with the police. No disciplinary action has been taken as we conduct our investigation. This client has complex care needs and suddenly suspending both caregivers would have posed a safety risk. I am bringing this issue to everyone's attention as assistance may be required. Please let me know if there are any other steps that should be taken given the information provided. Sincerely, Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca [image: TheKey] --000000000000578fd8064cebbe5e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, Yesterday, I= was informed that a physical altercation occurred between two of our careg= ivers in a client&#39;s home. We are investigating the incident to the best= of our ability and waiting to access some video footage from the residence= . The family has been gracious, but one of the=C2= =A0caregivers did file a report with the police. No disciplinary action has= been taken as we conduct our investigation. This client has complex care n= eeds and suddenly suspending both caregivers would have posed a safety risk= . I am bringing this issue to everyone&#39;s atten= tion as assistance may be required. Please let me know if there are any oth= er steps that should be taken given the information provided. Sincerely, Dennis Fancy, BSP General Manager | Winnipeg, MB (204)= 489-6000 = TheKey.ca = --000000000000578fd8064cebbe5e-- 

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